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Los Angeles, California, United States • On-site
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Provide customer service and in-language support to seniors at Medicare Community Centers while acting as a Medicare Advisor. Coordinate health and wellness events and manage the daily operations and maintenance of the center facilities.
Requires a Bachelor's degree in Business, Marketing, or Communications (or equivalent experience) and at least one year of customer service experience. Must possess or obtain a California Life and Health Insurance License within two months of hire.
Job DetailsJob Location: LA/KSCC CC - LOS ANGELES, CA 90006Position Type: Full TimeSalary Range: $20.00 - $24.00 HourlyThis position is fully onsite. Must be open to work on some Saturdays.
Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.
Who Are We? ✨
Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values.
Why Join Us? 🏆
We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.
The Community Center Associate will be based at one or more of Clever Care’s Medicare Community Centers and will provide customer service to Clever Care members and seniors in the community. This associate will represent Clever Care in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by Clever Care’s mission to deliver culturally-sensitive health care solutions to seniors in our community.
Functions & Job Responsibilities
Provide excellent customer service for the Clever Care Community Center(s).
Provide in-language support for members regarding their benefits and accessing care.
Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.
Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.
Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.
Maintain a proper inventory of equipment, supplies and promotional/marketing items.
Track and monitor traffic flow and utilization of services.
Perform routine inspections to ensure equipment is working properly for quality assurance purposes.
Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.
Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.
Identify and participate in member events and community events showcasing Clever Care benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.
Other duties as assigned.
Bachelor’s in Business, Marketing or Communications, or equivalent experience
Minimum of one (1) year of customer service experience
Minimum of one (1) year of experience in marketing preferred.
Experience working in health care, non-profit organizations, or senior community preferred.
Event planning or coordination is a plus.
Experience working with an ethnically diverse population
Active California Life and Health Insurance License is required or must obtain within 2 months of hire
Bilingual in Vietnamese, Mandarin, Cantonese or Korean on a business level (reading, speaking and writing).
Excellent customer service skills, experience serving the senior population a plus
Ability to present to small and large groups.
Desire to help seniors by improving their access and understanding of their healthcare options.
Planning event details and aspects – must be detail-oriented and positive.
Reliable, present, and dedicated.
Strong organizational skills.
Wage Range: $20.00 to $24.00 per hour
Physical & Working Environment.
Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:
Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.
Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.
Work is performed in an office environment. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.
Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.
The clever choice for comprehensive care
Clever Care delivers a culturally sensitive approach to your overall care. Our healthcare solutions offer our members better access to the services they need in the language they understand. We deliver on our commitment to our members' health and well-being by providing plans that connect the benefits of Eastern and Western medicine.
Offices: 7711 Center Ave, Huntington Beach, California 92647, US · 660 W Huntington Dr, 2nd Floor, Arcadia, California 91007, US
Based on 1154 listings with disclosed salaries, most marketing jobs in Los Angeles, CA pay between $66k–$173k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 1,439 open marketing positions in Los Angeles, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Snap Inc., Adelphi Group, Google, AEG, Fox Television Stations, among others. Browse the listings above to see every active employer.
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