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Senior Account Manager (Healthcare Team) - Wilson Hartnell/Ogilvy
Dublin, Leinster, Ireland · Hybrid
Senior
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Full-time
Discretionary Performance Bonus, Hybrid Working, Private Health Insurance, Employee Assistance Programme (EAP), Company Pension Contribution, Annual Leave
Posted 7d ago
~40 hrs/week
Responsibilities
Lead the social and influence practice to transform it into a profitable commercial revenue stream while integrating social-first thinking into all creative campaigns. Spearhead the agency's AI roadmap and upskill the team in data-driven methodologies and native social content creation.
Requirements
Requires an 'M-shaped' leader with a proven track record in creator culture, commercial strategy, and change management. Must possess a tech-forward mindset regarding AI adoption and experience managing high-level client relationships in regulated sectors like Health or Sport.
Full job description
About Ogilvy
Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Location: Wilson Hartnell 6 Ely Place, Dublin 2 (Hybrid) Reporting to: CEO Key Relationships: Sits on the Senior Leadership Team (SLT) / Practice Heads / Ogilvy & WPP Network
The Opportunity
At Wilson Hartnell, we design the brands, campaigns, and relationships that shape every aspect of Irish and global culture. As the largest and longest-established PR agency in Ireland, we are constantly evolving. We aren’t traditional; we are social by nature, entrepreneurial in spirit, and constantly challenging the status quo.
From our beautiful offices in Ely Place, we work with some of the world’s most iconic local and international brands, including Guinness, Baileys, Coca-Cola, AIB, IKEA, Boots, Specsavers, and TK Maxx, covering key sectors in Health, Sport, and Corporate.
We have a brilliant, dynamic team that already knows the “what” of influencer marketing. What we need now is a trailblazing leader to define the “how.”
We are looking for a Head of Social & Influence to be our ultimate Social Lead. You are someone who doesn't just understand social; you know how to explode it.
This is a pivotal, "M-shaped" leadership role. Operating with high autonomy and reporting directly to the CEO, you’ll sit on the Senior Leadership Team. You will need the strategic vision to build our social offering into a powerhouse commercial revenue stream, the tech-forward curiosity to lead our AI roadmap, the gravitas to educate our team, and the hands-on drive to deliver "best-in-class" campaigns.
What You’ll Do
Bring the "Social-First" Lens & Intervention
The Social Exploder: Take our market-leading PR and comms campaigns and blow them out of the water on social channels. You’ll look at every brief, concept, and campaign through a distinct "social-first" lens.
Social Intervention: Inject social thinking into the creative process early, seamlessly integrating campaigns across owned, earned, paid, and shared media to turn PR ideas into viral, social-first moments.
Commercial Growth, Strategy & Tool Ownership
Build the Business: Turn social and influence from a supporting capability into a highly profitable, scaled commercial revenue stream.
Spot the Opportunity: Identify untapped social opportunities within our stellar current client roster and active briefs, pitching and winning organic growth.
Tech & Tool Definition: Take ownership of defining the right suite of technologies (for monitoring, reporting, and evaluation) to prove ROI and protect the commercial health of the practice.
Lead our AI Roadmap & Tech Evolution
AI Maturity & Adoption: Spearhead the agency’s AI roadmap for social and influence. You’ll drive the maturity, adoption, and integration of generative AI tools to enhance productivity and elevate campaign outcomes.
Ethical AI & Compliance: In partnership with the wider Ogilvy and WPP network, enforce guidelines for the correct, ethical, and responsible use of AI (respecting copyright and client confidentiality).
Education, Upskilling & People Leadership
Lead the "How": Our team is already strong at the foundations of influencer marketing. Your job is to educate and upskill them on tracking metrics, data-driven methodologies, and building native, scroll-stopping social content.
Fostering Talent: Manage, mentor, and inspire the sub-team assigned to social and influence work, building a high-performing, future-proofed team.
Ruthless Prioritisation & Stakeholder Management
Considered Boundaries: When you’re the best at what you do, everyone wants a piece of your time. You will be pulled in all directions by different practice heads. You must possess the stakeholder mastery to set firm boundaries, focusing your energy only where it yields the highest commercial and creative return.
What You'll Need
We aren't looking for a pure theorist, nor are we looking for a junior community manager. We need an M-shaped profile who brings:
Social-First & Influence Passion: A proven champion of social media and creator culture with a track record of maximising project potential.
Change Management & Transformation Skills: A leader capable of guiding teams, clients, and internal stakeholders through organisational growth and capability evolution.
Tech & AI Forward Mindset: A keen interest in emerging technologies, with the curiosity and capability to drive AI adoption and team-wide AI upskilling (prompt engineering, generative AI).
PR & Comms Context: Experience navigating complex, high-level client relationships, particularly across Sport, Health, or Corporate sectors. You know how to operate in regulated environments without losing creative edge.
Commercial & Strategic Acumen: A strong affinity for data-driven decision-making, with the ability to translate analytics and social listening into profitable campaigns.
Benefits
Discretionary Performance Bonus: Annually reviewed, aligned with business growth.
Hybrid Working: A balanced hybrid model (typically 3 days in our beautiful Dublin office, 2 days remote).
Health & Wellness: Comprehensive private health insurance and Employee Assistance Programme (EAP).
Pension Scheme: Generous company pension contribution.
Generous Annual Leave: Plus additional "Ogilvy/WPP Days" and wellness days off.
WPP Network Perks: Access to global learning & development frameworks, WPP discounts, and international career mobility opportunities.
Stunning Office Location: Located at 6 Ely Place, a gorgeous Georgian building in the heart of Dublin 2, close to top food, culture, and transport links.
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [email protected]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. We build on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. We are proud to currently rank as the #1 global agency network for creative excellence and effectiveness by WARC, signifying our ability to deliver creative solutions that drive unreasonable impact for clients and communities.
Offices: 175 Greenwich St, New York, NY 10007, US · 517A Wellington Street West, Toronto, Ontario M5V 1G1, CA · Maqeen Tower, 11th Floor Salam Street, Abu Dhabi, AE · Rizkallah and Boutros Bldg 8th floor Metropolitan Roundabout Sin El Fil, Beirut, LB · Al Reem Tower 11th floor West Bay Al Dafna, Doha, QA
Brand StrategyAdvertisingCustomer Engagement and CommercePR and InfluenceDigital Transformationand PartnershipsSocial MediaE-CommerceSocial Media MarketingConsulting