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$72k–$119k/yr
Full-time
high school, bachelor degree
Paid Time Off, Discretionary Incentive Plan
Posted 17d ago
~40 hrs/week
Responsibilities
Responsible for creating and managing client-facing servicing communications across offline and online channels. This includes collaborating with business lines and legal/compliance partners to ensure alignment with brand and regulatory standards.
Requirements
Requires a bachelor's degree and at least 2 years of experience within a financial institution. Candidates must be proficient in MS Office and CoPilot with strong business writing and project management skills.
Full job description
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description: This job is responsible for delivering either small end-to-end or large specialized portions of a marketing initiative or program. Key responsibilities include using advanced analysis and problem solving to recommend improvements and solutions, owning the delivery of primary components for small to medium marketing products/processes or secondary components for large/medium initiatives. Job expectations include working with senior management within the Marketing team to deliver solutions based on a defined set of project/program goals.
The Servicing Communications team is responsible for managing client-facing servicing communications that span the Consumer Bank, having brand risk and regulatory implications, and ensuring they align to Client Care standards.
This role is responsible for creating and managing servicing communications delivered via offline as well as online channels (monthly statements, direct mail, email, digital). The individual will work with various lines of business to determine communication strategies, write and edit communications, and gain necessary approvals including those from legal, risk, and compliance partners.
They will need to leverage our brand guidelines, the servicing communication guidelines and market research to influence their communication approach. Through the approval process, they'll need to provide support for their content, look to combine and eliminate communications and negotiate changes. Finally, they will work with channel execution partners to ensure the communications are delivered on time and error-free.
Required Qualifications:
Bachelor’s degree or equivalent
2+ years of Financial Institution experience
Experience writing business communications for internal and external audiences
Comfortable receiving feedback on writing and adjusting as needed
Proficient in MS Office programs including CoPilot
Detailed-oriented and ability to multi-task
Self-starter with excellent verbal, written and people skills
Strong project management skills
Ability to manage complex projects and work within cross‐functional teams
Excellent relationship building skills
Ability to handle multiple programs at the same time
Ability to work independently, as well as with a team, in a fast-paced environment while consistently meeting deadlines
Ability to identify and escalate concerns/issues with a sense of urgency
Desired Qualifications:
Ability to influence business partners
Process improvement mindset
Skills:
Adaptability
Collaboration
Problem Solving
Process Management
Product Marketing and Branding
Active Listening
Attention to Detail
Oral Communications
Prioritization
Solution Delivery Process
Analytical Thinking
Business Acumen
Digital Marketing
User Experience Design
Written Communications
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150)Pay and benefits informationPay range$71,600.00 - $119,400.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading.
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Offices: 100 North Tryon Street, Charlotte, NC 28202, US · 16001 Dallas Pkwy, Addison, TX 75001, US · 3123 N Scottsdale Rd, Scottsdale, AZ 85251, US · 135 S La Salle St, Chicago, IL 60603, US · 500 W 7th St, Fort Worth, TX 76102, US
Based on 950 listings with disclosed salaries, most marketing jobs in Boston, MA pay between $72k–$183k per year. Individual offers vary with seniority, company size, and specialization.
How many Marketing jobs are open in Boston, MA right now?
There are currently 1,207 open marketing positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Marketing roles in Boston, MA?
Companies currently hiring include Publicis Groupe Holdings B.V., Signal Tru Brand, Bank of America, 21GRAMS, Boston University College of General Studies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Marketing jobs in Boston, MA?
Yes — 715 of the 1207 open marketing positions offer remote or hybrid work (165 remote, 550 hybrid).
How do I apply for Marketing jobs in Boston, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.