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Full-time
bachelor degree
Posted 14d ago
Apply by Sep 29
~40 hrs/week
Responsibilities
Lead and direct CRM strategies to improve customer retention, loyalty, and lifetime value. Oversee the CRM platform structure and coordinate with departments to optimize customer touchpoints and organizational marketing operations.
Requirements
Requires a Bachelor's degree with 5-7 years of relevant experience and 1-3 years in team management. Candidates must possess knowledge of marketing, customer relations, and corporate image along with strong interpersonal and computer skills.
Full job description
Job Purposes
Provide support to set up plans, strategies and policies about customer relation management, to maintain current customers, attract new customers, along with product purchasers and tenants, to support business operations and gross sales effectively, aligning with objectives and business plans
Key Roles and Responsibilities
Analyze data and participate in setting up annual budget, directions, policies, and strategies for development of marketing rules and processes to improve customer relation management effectively and ensure better organizational marketing operations compared to the opponents
Lead and direct CRM strategies across the company to encourage customer retention and customer loyalty.
Provide support to make decision on the CRM platform structure to ensure effective work and capture all required information at key points in the customer life cycle
Monitor and examine analyzing customer touch points and data base, and market research, to align with targeted marketing activities, and maximize commercial opportunities
Maximize customer lifetime value strategies to ensure maximum profitability
Oversee direct communications with customers through the CRM
Coordinate with all departments to ensure the CRM works effectively for all aspects of the company
Keep up to date with current marketing trends to improve the performance of the team
Take care and advise subordinates to ensure effective performance and promotion preparation
Qualifications
Bachelor’s Degree in related field
Minimum of 5-7 years of responsible experience in related field and 1-3 years of team management
Have knowledge in marketing, customer relations, corporate image
Central Group holds global retail and hospitality business with more than 75 years of experience.
Industry
Retail
Company size
10,001+ employees
Founded
1927
Headquarters
Bangrak, Bangkok
LinkedIn followers
151,043
Central Group is a leader in retail and service business in Thailand. We consist of a variety of diverse investment in various corporations, each of which has become the leader in retail, property development, hospitality, and food & beverage industries. We focus on core businesses, core brands, brand commitment, striving to be number one in the mind of consumers in each segment, and creating differentiation in brand experience through “quality” products and services.
Central Group continue to strengthen our position in the marketplace, both domestically and internationally, with its branches all over the country. International branches include Italy, Denmark, Indonesia, and Vietnam.
Central Group created the highest number of jobs in Thailand with more than 220,000 domestic and international jobs. New talents with diverse backgrounds are welcome to join us. Let's be a part of our extended family and journey of growth.
How many Marketing jobs are open in Bangkok, Thailand right now?
There are currently 497 open marketing positions in Bangkok, Thailand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Marketing roles in Bangkok, Thailand?
Companies currently hiring include Agoda, Minor Hotels, WPP, CP AXTRA PUBLIC COMPANY LIMITED, Abbott, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Marketing jobs in Bangkok, Thailand?
Yes — 115 of the 497 open marketing positions offer remote or hybrid work (13 remote, 102 hybrid).
How do I apply for Marketing jobs in Bangkok, Thailand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.