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Full-time
bachelor degree, professional certificate
Health insurance, Dental insurance, Vision insurance, Alternative care, Life insurance, Disability insurance
Posted 3d ago
~40 hrs/week
Responsibilities
The Quality Operations Manager is responsible for maintaining and improving quality and food safety systems while ensuring compliance with regulatory standards. They will lead continuous improvement initiatives, mentor the quality team, and partner with manufacturing to ensure product excellence.
Requirements
Candidates must hold a Bachelor's degree in a relevant scientific field and possess at least 5 years of experience in a regulated industry such as food or dietary supplements. Additionally, the role requires PCQI certification and a minimum of 2 years of direct people management experience.
Full job description
Title of Role: Quality Operations Manager
Department: Quality
East West Tea is seeking a talented, passionate, and experienced Quality Operations Manager to join our Quality team!
The Quality Operations Manager will maintain excellence in manufacturing, ensuring that products meet established quality standards and regulatory requirements. Responsible for implementing and improving quality and food safety systems, monitoring performance, and driving continuous improvement initiatives.
WHO WE ARE:
We are the well-being company that exists to inspire and enhance everyday life through trust and good will. Our guiding principles, beliefs, and philosophies shape our identity. They are the essence of our culture and define how we do what we do.
We are Intentional – we chose to lead with positive intent. Mindful – we are present and aware of how we show up in the world. People – we value and respect all people and communities. Authentic – we are real and transparent with everything we do. Committed – we are committed to quality products while sustaining our planet. Trust – we consistently align our words with our actions.
OUR INVESTMENT IN YOU:
We have exceptional wellbeing-focused benefits including health, dental, vision and alternative care, life and disability insurance, retirement, paid time off, company picnics, social activities, and a surprise every so often! Who doesn’t love a surprise?
This position is located in Eugene, Oregon
We work in a LEED certified facility which prioritizes the planet in our daily operations and optimizes our employee experience while at work.
We prioritize sustainability as a business by embedding it into our values, our strategic priorities, our decision-making, and our resource allocations.
We commit to our purpose in every aspect of our culture.
We have employees that are committed to “Doing Good” in our community and around the world.
We are a growing company with products that customers love.
We believe in investing in you and your growth and development.
WHAT YOU’LL OWN:
Quality Management System 40% of time
Creating and updating procedures, policies, and standards for quality assurance, control, and compliance
Maintain and verify QMS programs which impact Food Safety and Quality including, but not limited to Food Defense, Process Control, CAPA, Internal Audit, Nonconforming Materials, and Foreign Materials Control
Effectively partner with Manufacturing to ensure all relevant records and reports are accurate, up-to-date, and easily accessible for product compliance
Continuous Improvement 40% of time
Identifying opportunities to enhance product quality, improve processes, and reduce defects
Partner with departments like production, engineering, and customer service to resolve quality issues and implement corrective actions
Regularly inspecting products, processes, and facilities to ensure compliance with quality and food safety standards and regulations (including GFSI, ODA, Customer Kosher, Organic, and FDA audits)
Ensure equipment qualification/ validation procedures are available, current, and adhered to
Leadership and Team Development 20% of time
Keeping up-to-date with industry standards, legal requirements, and customer expectations
Design, deliver, and document operational quality training to Quality and Production personnel involved with direct product handling
Lead and mentor direct reports by providing resources, coaching and staffing support
WHAT YOU KNOW AND HAVE EXPERIENCED:
Bachelor's Degree in biological sciences, food science, chemistry or a related field
PCQI certified
5 years of experience within the dietary supplement, food, drug, medical or related regulated industry
Minimum 2 years of direct people management or team leadership experience in a regulated quality environment
In-depth knowledge of 21 CFR Part 111 (dietary supplement cGMP) and 21 CFR Part 110/117 (food cGMP/ FMSA)
YOU’LL BE A GREAT FIT:
Strong critical thinking ability to navigate and solve complex problems
Solid work ethic, self-starter, and result-oriented
Natural ability to develop strong, trusting relationships
Enjoys collaborating with cross-functional partners
Responsible and a high degree of ownership
Thrives in an ever-changing work environment
Effectively managing a multitude of work responsibilities
Balances attention to detail and swift execution
WHAT WE DO:
We manufacture Yogi and Choice Organics brand products. Yogi has over 40 tea blends made from 140 exotic spices and botanicals sourced from 100% non-GMO growers around the globe. These herbal, green, and black teas are formulated for delicious taste and healthful benefits. Choice Organics offers a collection of organic traditional tea, herbal tea, and unique, flavorful organic tea blends. Choice teas are sourced exclusively from 100% organic and non-GMO growers around the world and are beautifully balanced to perfection for a full-flavored taste experience.
East West Tea Company is an equal opportunity employer. We value and respect each person's individuality and unique talents. We honor diversity and inclusion. The strength of our people and our guiding principles contribute to East West Tea's leadership and continued success in the natural tea category.
Related keywords
Quality Management SystemFood SafetyRegulatory ComplianceContinuous ImprovementCAPAInternal AuditFood DefenseProcess ControlGFSIFDAKosherOrganic21 CFR Part 11121 CFR Part 117PCQIFood Science
Welcome to Yogi, the wellbeing company. Our mission is to inspire and enhance everyday life through trust and goodwill.
We make products that support the health and wellbeing of people by using only the highest-quality, natural and organic ingredients, supporting our grower communities and touching lives with every product we produce.
With offices in Oregon, United States, and Hamburg, Germany. East West Tea Company, LLC. DBA Yogi, is a privately owned company with manufacturing and global headquarters based in Eugene, Oregon USA. The East West Tea Company manufacturing facility is the first LEED-certified tea manufacturing facility in the world. Yogi Tea GmbH is a privately owned company with headquarters based in Hamburg, Germany. Partnering together since 1999, Imola, Italy-based TeaPak blends and packages our organic herbal teas for the European market.
Offices: 1325 Westec Dr, Eugene, Oregon 97402, US · Burchardstraße 24, 20095, Hamburg, DE · Imola, IT
Health and WellnessOrganicHerbal TeaRainforest AllianceNatural ProductsNatural SupplementHerbal SupplementAyurvedaMindfulnessWellness
How many Manufacturing jobs are open in Eugene, OR right now?
There are currently 141 open manufacturing positions in Eugene, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Eugene, OR?
Companies currently hiring include Post Holdings, ZIP-O-LOG MILLS, INC., States Industries, Atkore, Kendall Auto Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Eugene, OR?
Yes — 2 of the 141 open manufacturing positions offer remote or hybrid work (2 remote, 0 hybrid).
How do I apply for Manufacturing jobs in Eugene, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.