• Supports the team in representing the brand with their personal styling • Educates the team on our brand identity and ways of working • Supports the team through change • Works well under pressure • Ensures the team un…
Skills: Sales management, Team leadership, Customer experience, KPI management, Personal styling
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Full-time
Posted 140d ago
~40 hrs/week
Responsibilities
The Sales Manager is responsible for leading the team to deliver an elevated customer experience while driving sales targets and KPIs. They oversee daily store operations, including stock management, health and safety compliance, and staff development.
Requirements
The candidate must demonstrate strong leadership skills, the ability to motivate a team, and a deep understanding of retail operations and brand standards. Experience in managing store performance, delegating tasks, and fostering a diverse and inclusive environment is required.
Full job description
Supports the team in representing the brand with their personal styling
Educates the team on our brand identity and ways of working
Supports the team through change
Works well under pressure
Ensures the team understand and conduct themselves in line with our brand values
Makes sure all aspects of silent-service, brand standards and store cleanliness are maintained
Communicates relevant company news to the team
Supports the team to
experience • Supports the team in delivering the Reiss Experience across all customer interactions and
touchpoints • Sets the team up to prioritise the customer, making sure that they always feel appreciated
and valued
deliver an elevated service • Educates the team so they can inspire and advise customers about all available products and
services
Ensures the team build and nurtures customer relationships, increasing a loyal customer base • Helps the team keep up to date with all product, fabrics, design direction, latest trends to
inspire and style outfits to suit the customers
Supports the team to
expected results
Understands store targets, budgets and KPl levers
Motivates and helps the team to deliver personal sales targets and KPI's
Supports the team to use all tools and services available to achieve personal targets
achieve targets and deliver • Meets deadlines by planning, prioritising and effectively delegating
Drive sales using all commercial reports to take necessary action • Helps the team to understand what is required of them in their role and the impact they have
on the business Supports the team maintain
a safe and operationally
Supports the team in adhering to all company policies and procedures
Complies with all health and safety checks and procedures in-store
Ensures the store is opened and closed safely and efficiently
Actions replenishment and deliveries within deadlines
Meets all online and stock-out deadlines
efficient store environment • Investigates and resolve any operational issues i.e. till discrepancies, stock loss
Ensures BoH areas are maintained correctly in line with the company standards
Deploys the team effectively across the store to complete required tasks and meet deadlines Supports the team to become a high-performing
team
Adapts their communication style for individuals
Has a high level of emotional maturity to get the best from themselves and their team
Provides clarity when providing instructions or giving direction • Recognises achievements gives praise as well as constructive feedback to improve
performance
Resolves any performance issues within the team and takes appropriate action i.e. using
ROC's
Completes training and regular performance conversations, setting clear goals
Helps the team to think for themselves by asking questions
Encourages the team to share their point of view
Knows when to escalate difficult situations to management
Contributes to a diverse and inclusive environment
Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories that transcends time and trends.
Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.
Our expert creative Product teams in our head office and stores, work tirelessly to dress our customers in reliable Reiss style - supported by the exceptional planning and execution of our support functions. From Logistics to IT, Finance to Marketing, every team member is dedicated to ensuring uncompromised precision, quality, service and ethics.
Our people are what make our business great. We embrace every person’s individuality and build market-leading teams across head office and retail globally. The shared behaviours that bind us together are more than words. They’re the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.
We nurture a culture of curiosity, creativity and authenticity. A diverse community with two purposes: the precision of our craftsmanship and dedication to our customers.
Offices: 12 Picton Place, London, W1U 1BW, GB · 8100 Tysons Corner Center, McLean, Virginia 22102, US · 14-17 Market Place, Fitzrovia, London, W1W 8AH, London, England W1W 8AH, GB · 309 Bleecker street, New York, New York 10014, US · 26-28 County Arcade Victoria Arcade, Victoria Quarter, Leeds, LS1 6BH, GB
How many Management & Leadership jobs are open in Sheffield, United Kingdom right now?
There are currently 244 open management & leadership positions in Sheffield, United Kingdom listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include HSBC, Turner & Townsend, AtkinsRéalis, Greene King Brewery, NEXT PLC, among others. Browse the listings above to see every active employer.
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