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Management & Leadership Jobs in Radnor, PA (Now Hiring) — 55 open

Arkema logoArkema

Customer Service Team Lead Job

Radnor, Pennsylvania, United States · On-site

Senior$1.5B raised

Job Title: Customer Service Team Lead Business Unit: Thiochemicals Location: Radnor, PA JOB SUMMARY We are seeking an engaging and motivated Customer Service Team Lead to inspire and guide a team responsible for deliveri…

Skills: Team Leadership, Order Management, SAP, Customer Relationship Management, Escalation Management

Lincoln Financial logoLincoln Financial

Lead Analytics Architect and Engineer

Radnor, Pennsylvania, United States · Hybrid

$97k–$176k/yr

Senior$825M raised

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska) Work Arrangement: Hybrid : Emplo…

Skills: Analytics Engineering, Data Engineering, Visual Analytics, SQL, Python

Main Line Health logoMain Line Health

Clinical Nurse Educator

Radnor, Pennsylvania, United States · On-site

Mid level$2M raised

Description: Could you be our next Clinical Nurse Educator for Main Line Health? Why work as a Clinical Nurse Educator? Make an Impact! Leader, Coach, Mentor and Facilitator are the roles Clinical Nurse Educators fill wh…

Skills: Clinical Nurse Education, Orientation, Training, Competency Validation, Continuing Education

Main Line Health logoMain Line Health

Clinical Nurse Educator

Radnor, Pennsylvania, United States · On-site

Mid level$2M raised

Description: Could you be our next Clinical Nurse Educator for Main Line Health? Why work as a Clinical Nurse Educator? Make an Impact! Leader, Coach, Mentor and Facilitator are the roles Clinical Nurse Educators fill wh…

Skills: Clinical Nurse Education, Orientation, Training, Competency Validation, Continuing Education

Lincoln Financial logoLincoln Financial

AVP, Financial Reporting

Radnor, Pennsylvania, United States · Hybrid

$128k–$232k/yr

Senior+$825M raised

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska) Work Arrangement: Hybrid : Emplo…

Skills: Financial Reporting, Fund Accounting, Regulatory Reporting, Leadership, Project Management

Lincoln Financial logoLincoln Financial

Manager, Operational Risk

Radnor, Pennsylvania, United States · Hybrid

$73k–$132k/yr

Senior$825M raised

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Omaha, NE (Nebraska); Work from Home Work Arrangement: Hybrid : Employee will wor…

Skills: Operational Risk Management, Compliance Review, Financial Audit, SOX Compliance, Team Leadership

M&T Bank logoM&T Bank

Business Banking Relationship Manager - Media, PA

Radnor, Pennsylvania, United States · Hybrid

$94k–$157k/yr

Mid level

Overview: Responsible for an assigned portfolio of loan and deposit relationships with small business clients. Solicit new business; manage risk and credit decisions; and service existing clients through the bank’s relat…

Skills: Business Development, Credit Analysis, Relationship Management, Financial Statement Analysis, Loan Structuring

Main Line Health logoMain Line Health

Manager, Digital Solutions

Radnor, Pennsylvania, United States · On-site

Senior+$2M raised

Description: Could you be Main Line Health’s next Manager, Digital Solutions? Why work as an Manager, Digital Solutions at Main Line Health? Make an Impact! As Manager, Digital Solutions, you’ll empower a talented team o…

Skills: Software Development, Digital Engineering, Application Development, Automation, Agile

Main Line Health logoMain Line Health

Manager, Digital Solutions

Radnor, Pennsylvania, United States · On-site

Senior+$2M raised

Description: Could you be Main Line Health’s next Manager, Digital Solutions? Why work as an Manager, Digital Solutions at Main Line Health? Make an Impact! As Manager, Digital Solutions, you’ll empower a talented team o…

Skills: Software Development, Digital Engineering, Application Development, Automation, People Leadership

M&T Bank logoM&T Bank

Mid-Corporate Commercial Credit Manager

Radnor, Pennsylvania, United States · On-site

$163k–$272k/yr

Senior+

Overview: The Commercial Credit Manager is responsible for leading a team of credit professionals in evaluating, underwriting, and managing a portfolio of commercial credit relationships in the Mid-Corporate segment. Thi…

Skills: Credit Underwriting, Portfolio Management, Financial Statement Analysis, Risk Rating, Leadership

M&T Bank logoM&T Bank

Mid-Corporate Commercial Credit Manager

Radnor, Pennsylvania, United States · On-site

$163k–$272k/yr

Senior+

Overview: The Commercial Credit Manager is responsible for leading a team of credit professionals in evaluating, underwriting, and managing a portfolio of commercial credit relationships in the Mid-Corporate segment. Thi…

Skills: Credit Underwriting, Portfolio Management, Financial Statement Analysis, Risk Rating, Leadership

M&T Bank logoM&T Bank

Commercial Credit Manager, Engineering & Construction

Radnor, Pennsylvania, United States · On-site

$163k–$272k/yr

Senior+

Overview: The Commercial Credit Manager is responsible for leading a team of credit professionals in evaluating, underwriting, and managing a portfolio of commercial credit relationships. This role involves ensuring adhe…

Skills: Credit Underwriting, Portfolio Management, Financial Statement Analysis, Risk Rating, Cash Flow Analysis

Lincoln Financial logoLincoln Financial

Compliance Analyst

Radnor, Pennsylvania, United States · Hybrid

$73k–$132k/yr

Mid level$825M raised

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska) Work Arrangement: Hybrid : Emplo…

Skills: Compliance Review, Regulatory Analysis, Policy Testing, Service Provider Oversight, Anti-Money Laundering

Lincoln Financial logoLincoln Financial

Sr. Consultant, Compensation

Radnor, Pennsylvania, United States · Hybrid

$97k–$176k/yr

Senior$825M raised

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska) Work Arrangement: Hybrid : Emplo…

Skills: Compensation Consulting, Market Analysis, Job Evaluation, Financial Modeling, Annual Compensation Planning

M&T Bank logoM&T Bank

Senior Commercial Real Estate Relationship Manager

Radnor, Pennsylvania, United States · On-site

$136k–$227k/yr

Senior

Overview: Originate, underwrite, negotiate, close and service commercial real estate loans of large dollar amount and high complexity. Primary Responsibilities:Provide a high level of customer service to an existing cust…

Skills: Commercial Real Estate Lending, Credit Analysis, Business Development, Underwriting, Loan Origination

Lincoln Financial logoLincoln Financial

Sr. Analyst, HR Reporting and Analytics

Radnor, Pennsylvania, United States · Remote OK

$97k–$176k/yr

Senior$825M raised

Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Greensboro, NC (North Carolina); Radnor, PA (Pennsylvania) Work Arrangement: Remote : Work at home employee residing outside of a commutable distance t…

Skills: HR Analytics, SAP SuccessFactors Report Stories, Data Modeling, SQL, Business Intelligence

M&T Bank logoM&T Bank

Commercial Credit Senior Analyst, Private Banking

Radnor, Pennsylvania, United States · Hybrid

$79k–$131k/yr

Mid level

Location: Position may be located within the M&T Bank Commercial footprint. Overview: A member of the Commercial Credit team that partners with senior team members supporting the duties of underwriting and the on going m…

Skills: Commercial Credit Underwriting, Financial Modeling, Credit Risk Monitoring, Financial Statement Analysis, Cash Flow Analysis

Main Line Health logoMain Line Health

Vice President of Treasury

Radnor, Pennsylvania, United States · On-site

Senior+$2M raised

Description: Could you be Main Line Health’s next Vice President of Treasury? Why work as a Vice President of Treasury at Main Line Health? Make an Impact! As Vice President of Treasury, you will play a critical role in …

Skills: Corporate Treasury, Investment Management, Financial Risk Management, Capital Allocation, Pension Stewardship

Main Line Health logoMain Line Health

Vice President of Treasury

Radnor, Pennsylvania, United States · On-site

Senior+$2M raised

Description: Could you be Main Line Health’s next Vice President of Treasury? Why work as a Vice President of Treasury at Main Line Health? Make an Impact! As Vice President of Treasury, you will play a critical role in …

Skills: Corporate Treasury, Investment Management, Financial Risk Management, Capital Allocation, Pension Stewardship

NuSil Technology, LLC logoNuSil Technology, LLC

Portfolio Manager - Safety & MRO

Radnor, Pennsylvania, United States · On-site

$108k–$173k/yr

Mid level

The Opportunity: At Avantor, people are the most important part of our success because they drive our global performance. That’s why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent ac…

Skills: Strategic Marketing, Product Management, Financial Analysis, Customer Segmentation, Competitive Analysis

123

Showing 1–20 of 55

Arkema logo

Customer Service Team Lead Job

Arkema

Radnor, Pennsylvania, United States • On-site

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Senior

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  • Full-time
  • bachelor degree
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Lead and develop a team of Customer Service Representatives to ensure high performance and an exceptional customer experience. Oversee the end-to-end order management lifecycle and collaborate with cross-functional teams to optimize the quote-to-cash process.

Requirements

Requires a Bachelor's degree and at least 5 years of experience in customer service or supply chain, including 2+ years of leadership experience. Advanced proficiency in SAP and strong analytical skills are essential for managing high-volume, order-driven environments.

Full job description

Job Title: Customer Service Team Lead

Business Unit: Thiochemicals

Location: Radnor, PA

 

 

JOB SUMMARY

 

We are seeking an engaging and motivated Customer Service Team Lead to inspire and guide a team responsible for delivering an exceptional customer experience across high-volume, order-driven processes.

 

This role sits at the center of our customer operations and is responsible for leading end-to-end order management, strengthening customer relationships, and ensuring a seamless quote-to-cash experience. The position directly supports revenue generation by overseeing transactional order workflows tied to multiple manufacturing sites.

 

The Customer Service Team Lead will mentor and develop a team of Customer Service Representatives while managing escalations, optimizing workflows, and driving continuous improvement across systems and processes. This role operates in a fast-paced environment and requires close collaboration with Sales, Supply Chain, Logistics, Finance, and shared service teams.

 

This role offers the opportunity to lead a critical function that directly impacts customer experience and business performance. You will play a key role in shaping team culture, improving processes, and strengthening customer partnerships while developing your leadership capabilities.

 

 

KEY RESPONSIBILITIES

 

Team Leadership

  • Lead, coach, and develop a team of Customer Service Representatives to ensure high performance and customer satisfaction.
  • Create a positive, accountable, and collaborative team environment that fosters growth and engagement.
  • Conduct regular team and individual meetings to provide feedback, training, and performance management.
  • Monitor daily workload and allocate resources effectively based on order volume and priorities.
  • Train team members on complaint management procedures, systems, and business processes.

 

Order Management and Customer Support

  • Oversee the full order management lifecycle, ensuring accurate and timely order entry and processing (within 24 hours).
  • Act as the primary escalation point for complex or high-impact customer issues.
  • Provide real-time support on pricing, product availability, delivery schedules, and shipment status.
  • Manage complex order scenarios including VMI, consignment, and multiple supply chain models.
  • Monitor SAP order flows, troubleshoot lifecycle issues, and ensure proper customer master data and output settings (acknowledgements, ASN, invoices, COAs).
  • Oversee debit, credit, and residual transaction processing.

 

Business and Supply Chain Collaboration

  • Partner with Supply Chain, Sales, Logistics, Finance, and Credit teams to support business objectives.
  • Analyze and report KPIs related to customer service performance (residuals, complaints, adjustments).
  • Support accounts receivable and collections activities in coordination with Finance.
  • Contribute to forecasting, reporting, and inside sales or import/export processes as needed.

 

Networking and Continuous Improvement

  • Identify and implement process improvements to enhance efficiency, accuracy, and customer experience.
  • Represent the team in Customer Service Leadership meetings and cross-functional forums.
  • Partner with Business Process Optimization teams on Quote-to-Cash, Master Data, and Purchase-to-Pay initiatives.
  • Share best practices and help standardize processes across teams and systems.

 

Training & Development

  • Support onboarding and continuous learning for team members.
  • Attend training on systems, tools, and service protocols and apply knowledge across the team.
  • Foster a culture of continuous improvement and professional development.

 

 

EXPERIENCE & QUALIFICATIONS REQUIRED

 

Education: Bachelor’s degree required, preferably in Business or Supply Chain.

 

Experience, Qualifications & Skills:

  • 5+ years of customer service, supply chain, or related experience.
  • 2+ years of leadership or mentoring experience.
  • Experience in high-volume, order-driven environments (e.g., VMI, consignment) preferred.
  • Strong leadership, communication, and customer management skills.
  • Proven ability to manage escalations and build trusted relationships.
  • Subject matter expertise in order management and customer operations.
  • Advanced SAP skills required; intermediate Microsoft Office (Excel, Word, PowerPoint).
  • Strong analytical, problem-solving, and cross-functional collaboration skills.
  • Ability to manage complex orders, troubleshoot issues, and drive process improvements.
  • High attention to detail with strong prioritization and follow-through.
  • Proactive, solutions-oriented mindset.
  • Commitment to safety, compliance, and teamwork.

Related keywords

SAPOrder ManagementVMIConsignmentQuote-to-CashPurchase-to-PayCustomer Master DataASNCOAKPIsSupply ChainLogisticsThiochemicalsCustomer ServiceProcess OptimizationMicrosoft Office

About Arkema

LinkedInVisit site

Innovative materials for a sustainable world

Industry
Chemical Manufacturing
Company size
10,001+ employees
Founded
2006
Headquarters
Puteaux, Île-de-France
LinkedIn followers
299,424
Total funding
$1.5B

Building on its unique set of expertise in materials science, Arkema designs materials to address the ever-growing demand for innovative and sustainable materials, driven by the challenges of new energies, new technologies, the depletion of resources, mobility, and increasing urbanization.

Offices: 51, Esplanade du Général de Gaulle, Immeuble Lightwell, Puteaux, Île-de-France 92800, FR · 900 First Avenue, King of Prussia, PA 19406, US · 6/F, Block 1, Life Hub@Daning, 1868 Gonghexin Road, Shanghai, 200072, CN

High performance materialsCoating solutionsAdvanced MaterialsAdhesives solutionsand High Performance PolymersE-CommercePlastics and Rubber ManufacturingSalesRetailAutomotive
View all jobs at Arkema

Frequently asked questions

How much do Management & Leadership jobs in Radnor, PA pay?

Based on 33 listings with disclosed salaries, most management & leadership jobs in Radnor, PA pay between $94k–$272k per year. Individual offers vary with seniority, company size, and specialization.

How many Management & Leadership jobs are open in Radnor, PA right now?

There are currently 55 open management & leadership positions in Radnor, PA listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Management & Leadership roles in Radnor, PA?

Companies currently hiring include Lincoln Financial, M&T Bank, Main Line Health, Airgas, Arkema, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Management & Leadership jobs in Radnor, PA?

Yes — 36 of the 55 open management & leadership positions offer remote or hybrid work (5 remote, 31 hybrid).

How do I apply for Management & Leadership jobs in Radnor, PA?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Management & Leadership jobs in other cities

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Other jobs in Radnor, PA

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