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$28k–$31k/yr
Full-time, Temporary
professional certificate
On-site nursery, Free beach hut access, On-site wellness centre, Gym, Swimming pool, Staff networks
Posted 21h ago
~38 hrs/week
Responsibilities
The Volunteer Support Officer will assist in the management and development of voluntary services, including the recruitment, induction, and training of volunteers. They will also oversee the day-to-day operations of specific volunteer teams and coordinate patient feedback collection.
Requirements
Candidates must possess an NVQ4 in Administration or equivalent experience, along with advanced IT skills in Microsoft Office. Previous experience in team management and working within a healthcare or social care administrative setting is essential.
Full job description
Company Description
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
As part of the Single Corporate Service, this role is a designated site-based role however the post holder will be part of the Corporate Service team which provides a service across both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust.
As the single corporate service will be delivered across both organisations, individuals may be required to undertake business travel between sites. The frequency and arrangements will be discussed on an individual basis and the staff mobility local agreement will apply.
Job Description
This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.
Salary: Band 4 £28,392 - £31,157 per annum
Hours : Full Time, 37.5 hours per week
Contract : Fixed Term 12 Months Maternity Cover
You will support to the Voluntary Services Manager assisting with the management and development of an effective voluntary service.
To manage, undertake and organise induction and ‘on-the-job’ training for volunteers.
Ensuring that volunteers feel valued/recognised for their contribution and regularly review retention of volunteers.
To be responsible for ensuring effective and efficient recruitment procedures for volunteers within the Trust, and its charity partners.
To co-ordinate the collection of patient feedback through surveys by the Patient experience volunteers
Handling all applications for current vacancies and responding to new requests or areas for development of voluntary help.
To manage the day to day provision of the Trusts Happy to Chat volunteer team, the Hospital Guides, and the Patient Experience volunteers.
To manage and supervise the Voluntary services team and office, acting as Deputy when required for the Voluntary Services Manager
NVQ4 in Administration or equivalent level administration knowledge and experience
ECDL (European Computer Driving License) or equivalent qualification
Evidence of continuing professional and personal development
Certificate in Personnel Practice or equivalent qualification or experience
Skills and Knowledge
Essential
Experience or understanding of creating electronic records, electronic filing systems
Experience to manage a diverse workload whilst dealing with frequent interruptions
Experience of dealing with confidential and complex information
Experience of managing a team
Experience to meet deadlines and to work under pressure
Experience of working in healthcare or social care administrative setting
Experience of dealing with people in distress in a calm and confident manner
Advanced IT skills in Microsoft Office packages
Advanced knowledge of a range of administrative procedures
Exceptional organisational skills
Knowledge of voluntary services
Additional Information
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.
We are #ProudToBePHU and provide expert, compassionate care for all across Portsmouth, south east Hampshire beyond.
Industry
Hospitals and Health Care
Company size
5,001-10,000 employees
Founded
1904
Headquarters
Portsmouth
LinkedIn followers
16,618
Portsmouth Hospitals University NHS Trust is one of the largest acute hospital trusts in the country, treating over half a million patients each year. The Trust is the second largest employer in Portsmouth.
We provide comprehensive secondary care and specialist services to a local population of 675,000 people across South East Hampshire. We also offer some speciality services to a wider catchment of around two million people.
Our population is characterised by its diversity – the rural and the urban, areas of wealth juxtaposed with real pockets of deprivation, and gaps in life expectancy.
Most of our services are provided at Queen Alexandra Hospital in Cosham, but we also offer a range of outpatient and diagnostic facilities closer to patients’ homes in community hospital sites and at local treatment centres throughout South East Hampshire, including St Mary's Treatment Centre, Gosport War Memorial Hospital and Petersfield Community Hospital.
This LinkedIn page is kept up to date by the Communications Team who can be contacted at [email protected].
You can follow us on Twitter: @QAHospitalNews
Do you have any compliments, comments or complaints?
Please contact our Patient Advice and Liaison Service (PALS) on: 0800 917 6039 or email: [email protected].
Offices: Queen Alexandra Hospital, Cosham, Portsmouth, PO6 3LY, GB
How many Management & Leadership jobs are open in Portsmouth, United Kingdom right now?
There are currently 116 open management & leadership positions in Portsmouth, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Portsmouth, United Kingdom?
Companies currently hiring include Portsmouth Hospitals University NHS Trust, Greene King Brewery, The Stepstone Group, BAE Systems, Whitbread, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Portsmouth, United Kingdom?
Yes — 31 of the 116 open management & leadership positions offer remote or hybrid work (1 remote, 30 hybrid).
How do I apply for Management & Leadership jobs in Portsmouth, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.