Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Service Portfolio Management, Consultative Engagement, Operational Excellence, Data-Driven Insights, Customer Relationship Management
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Revenue Operations, SaaS, Data Analysis, Leadership, Forecasting
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Product Management, Agile Development, Customer Discovery, User Experience, Data Analysis
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Product Management, Machine Learning, Data Analytics, Agile Development, Customer Discovery
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Security Operations Center (SOC) Management, Incident Response, Threat Intelligence, Vulnerability Management, SIEM
Morrisville, North Carolina, United States · Hybrid
Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare o…
Skills: Product Management, Machine Learning, Data Analytics, Agile Development, Customer Discovery
Morrisville, North Carolina, United States · On-site
Job Description Job Duties Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly Maintain staffing levels that mirror the needs of business at any point of the dayWhen closing, res…
Skills: Team Leadership, Staffing Management, Cash Handling, Inventory Management, Dispute Resolution
Morrisville, North Carolina, United States · On-site
Job Description Job Duties Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctlyWhen closing, responsible for end of the night bank depositsWhen closing, responsible for doing a ni…
Skills: Team Leadership, Inventory Management, Staff Scheduling, Customer Service, P&L Analysis
Morrisville, North Carolina, United States · On-site
$75k–$80k/yr
Title:GMP Supervisor Job Description: Job Overview The GMP Supervisor will be responsible for coordinating activities within the assigned areas in the GMP program. This includes the company employees and other temporary …
Skills: GMP Compliance, Personnel Supervision, OSHA Regulations, Sanitation Inspection, SOP Adherence
Morrisville, North Carolina, United States · On-site
At Alcami, we deliver reliable solutions that unlock the potential of transformative medicines from discovery to commercialization, through trusted partnership with our clients, recognized industry expertise and proven r…
Skills: Sterile Manufacturing, Technology Transfer, cGMP Compliance, Aseptic Filling, Project Management
Boise, Idaho, United States · Hybrid
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operati…
Skills: ISO Compliance Auditing, GRC Program Management, Audit Readiness, Control Frameworks, Evidence Validation
Morrisville, North Carolina, United States · On-site
Company Description Renesas is a dynamic, multi-cultural technology company where employees learn, mentor, innovate and thrive. Renesas is extending our share in fast-growing data economy-related markets such as infrastr…
Skills: Analog Design, Mixed-Signal Design, PMIC, CMOS Power Management, Silicon Verification
Morrisville, North Carolina, United States · On-site
Job Description Job Duties Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctlyWhen closing, responsible for end of the night bank depositsWhen closing, responsible for doing a ni…
Skills: Team Leadership, Inventory Management, Staff Scheduling, Customer Service, P&L Analysis
Morrisville, North Carolina, United States · On-site
Overview Metabolon is seeking a Manufacturing Operations Lead who will report to the Vice President of Operations and serve as the primary operational resource supporting product launch and scale-up of Metabolon's LC-MS …
Skills: LC-MS Kit Manufacturing, Inventory Management, Procurement, Validation Documentation, Lean Six Sigma
Morrisville, North Carolina, United States · Hybrid
Job DetailsLevel: SeniorJob Location: 0GL94 Nitta Gelatin NA Inc - Morrisville, NC 27560Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Road WarriorJob Shift: DayJob Category: SalesLocation: Morr…
Skills: Sales Leadership, Marketing Strategy, B2B Manufacturing, Revenue Growth, Key Account Management
Carlsbad, California, United States · Hybrid
$94k–$141k/yr
Work Schedule Standard Office Hours (40/wk) Environmental Conditions Office Job Description The Senior Financial Analyst is a key contributor to the Pharmaceutical Services Group (PSG). This role will assist the Sr Finan…
Skills: Financial Planning, Financial Analysis, Reporting, Forecasting, Financial Modeling
Morrisville, North Carolina, United States · On-site
Additional $1.50/hr. for working 10pm-6am OVERVIEW Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a positive, high-energy a…
Skills: Team Leadership, Delegation, Customer Service, Mentoring, Operational Management
Morrisville, North Carolina, United States · On-site
$140k–$165k/yr
Company Description At Sobi, we believe diversity drives innovation and inclusion creates stronger teams. We are committed to building a workplace where everyone feels valued and empowered to contribute. If this role exc…
Skills: Small Molecule Manufacturing, Process Validation, Life Cycle Management, CMC Development, Product Transfer
Morrisville, North Carolina, United States · On-site
Position Overview Located at our US headquarters in RTP, North Carolina, the Senior Scientist, Virology position will have expertise in key virology skills, including viral culture techniques, virus identification, virus…
Skills: Viral Culture Techniques, Virus Identification, Virus-Host Interaction Analysis, TCID50, rcAAV
Morrisville, North Carolina, United States · Hybrid
$85k–$110k/yr
The Sr. Marketing Specialist – Regional Marketing, NA, will develop, implement, manage, and execute regional marketing plans to strengthen product brands, enhance lead generation, drive sales pipeline and customer retent…
Skills: Integrated Campaign Strategy, Demand Generation, Event Marketing, Lead Management, Brand Alignment
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Manage the end-to-end delivery and optimization of managed services across a customer portfolio to ensure high-quality service and scalable performance. Act as a subject matter expert and trusted advisor to align service delivery with customer goals and drive operational efficiency.
Requires a Bachelor's degree and at least 4 years of experience in SaaS service delivery, managed services, or customer operations. Candidates should have a strong background in service delivery frameworks, KPIs, and operational reporting.
Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!
The Managed Services Consultant is responsible for the ongoing management, optimization, and value delivery of one or more services within the Managed Services portfolio. This role serves as a subject matter expert (SME) across assigned service lines or industry use cases and is accountable for ensuring scalable, high-quality service delivery across a portfolio of customers.
The position operates at a level above implementation delivery, focusing on continuous service execution, operational performance, and advisory support, while partnering closely with Client Success on overall account strategy. This role does not own renewals or commercial outcomes, but directly influences retention through service quality, adoption, and measurable outcome
WHAT YOU’LL DO:
• Own the end-to-end delivery and performance of assigned managed services across a portfolio of customers• Establish and monitor service-level objectives (SLOs), KPIs, and success metrics aligned to defined service offerings
• Drive standardization and scalability of service delivery models, playbooks, and operating procedures
• Identify trends across the portfolio (adoption, utilization, risk signals) and proactively address gaps
• Act as the primary escalation point for service delivery performance within assigned offering
• Serve as a trusted advisor and subject matter expert for assigned services and industry use cases
• Conduct regular service reviews, optimization discussions, and performance readouts with customers, and in partnership with Customer Success.
• Provide guidance on best practices, workflow optimization, and advanced use of the platform/services
• Partner with Client Success Managers to align service delivery with broader customer goals
• Proactively identify opportunities to improve outcomes (efficiency, adoption, compliance, etc.)
• Lead transition from implementation to managed services, ensuring readiness, clear scope, and success criteria
• Define service activation plans, including timelines, milestones, and customer responsibilities
• Ensure knowledge transfer from implementation teams and validate operational readiness
• Mitigate onboarding risks and ensure smooth transition into ongoing service delivery
• Contribute to development and refinement of service offerings, delivery frameworks, and tooling
• Maintain and enhance standard operating procedures, documentation, and knowledge assets
• Support automation, AI enablement, and workflow optimization initiatives across service delivery
• Collaborate cross-functionally (Product, Support, Engineering) to resolve systemic issue
• Contribute to development and refinement of service offerings, delivery frameworks, and tooling
• Maintain and enhance standard operating procedures, documentation, and knowledge assets
• Support automation, AI enablement, and workflow optimization initiatives across service delivery
• Collaborate cross-functionally (Product, Support, Engineering) to resolve systemic issue
COMPETENCIES: • Service Portfolio Management: ability to contribute to the optimization of recurring service offerings at scale
• Consultative Engagement: ability to translate customer needs into actionable service strategies and outcomes
• Subject Matter Expertise: deep knowledge of assigned services, workflows, and industry use cases
• Operational Excellence: focus on process standardization, efficiency, and quality control
• Data-Driven Insights: ability to interpret service KPIs, usage trends, and risk indicators
• Customer Relationship Management: ability to build trust and influence outcomes without commercial ownership
• Technical Acumen: understanding of integrations, APIs, and system workflows relevant to service delivery
• AI & Automation Enablement: ability to leverage automation and AI to improve service scalability and outcomes
YOU’VE GOT WHAT IT TAKES IF YOU HAVE:
• Bachelor’s Degree• 4+ years in SaaS service delivery, managed services, or customer operations roles
• Demonstrated experience managing ongoing service portfolios or recurring service engagements
• Experience operating in roles spanning implementation, post-go-live support, or customer success collaboration
• Strong experience with service delivery frameworks, KPIs, and operational reporting
IT WOULD BE NICE IF YOU HAD:
• Healthcare or regulated industry experience• Experience defining or scaling managed service offerings
• Exposure to customer lifecycle models (implementation → adoption → optimization)
• Experience working alongside Customer Success without direct ownership of renewals
Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions.
Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30/40 days/quarter.
All your information will be kept confidential according to EEO guidelines.
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
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In Ihrem Unternehmen schlummern Potentiale - erwecken wir sie zum Leben.
Wir verstehen, was Sie bewegt. Und dass Sie mit lhrem Business viel bewegen wollen. Wir sind keine Alleskönner. Aber was wir können, können wir richtig gut: Sie administrativ entlasten, den Geldfluss beschleunigen, Risiken minimieren und Wachstumschancen vergrößern. Wir haben lhre Finanzen im Blick, damit Sie sich auf lhre unternehmerische Vision konzentrieren können. Wir halten Ihnen den Rücken frei, damit Sie in lhrer Branche vorangehen können. Wir sind BFS finance.
Offices: Carl-Bertelsmann Straße 23, Gütersloh, Nordrhein-Westfalen 33332, DE
Based on 63 listings with disclosed salaries, most management & leadership jobs in Morrisville, NC pay between $55k–$171k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 196 open management & leadership positions in Morrisville, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BFS finance GmbH, Thermo Fisher Scientific, Arvato Systems, Domino's, FUJIFILM Electronic Materials U.S.A., Inc., among others. Browse the listings above to see every active employer.
Yes — 92 of the 196 open management & leadership positions offer remote or hybrid work (18 remote, 74 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
