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Skills: Team Leadership, Billing Process Management, Performance Management, Financial Reporting, Knowledge Transfer
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Full-time
bachelor degree
Medical Insurance, Life Insurance, Dental Insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home
Posted 26d ago
~40 hrs/week
Remote in Heredia, Costa Rica
Responsibilities
Manage the daily operations of the billing team, overseeing performance and ensuring compliance with policies and regulations. Responsibilities include maintaining billing systems, conducting performance reviews, and implementing process improvements to enhance efficiency.
Requirements
Requires a Bachelor's degree in Finance, Economics, or Accounting with over 5 years of billing experience, including at least 2 years in leadership. Candidates must have advanced English proficiency and familiarity with ERP software like SAP or Oracle.
Full job description
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
Role Overview
Experian Global Financial Services is looking for a Billing Supervisor to manage the daily operations of the billing team. You will use your expertise in billing processes to oversee team performance, ensure compliance with policies and regulations, and foster a positive and productive work environment. You will report directly to the North America Billing Manager.
Main Responsibilities
Team Leadership: Provide guidance to the billing team, ensuring accurate billing services and responses to queries.
Process Management: Maintain billing systems and invoice logs with status updates, follow-up details, and other relevant information.
Performance Management: Conduct regular one-on-one meetings with direct reports to review individual performance, provide developmental coaching, and promptly address employee relation issues.
Reporting: Create reports and Indicators to support management decisions and improve process control.
Knowledge Transfer and Training: Ensure the proper flow of knowledge within the team by maintaining a comprehensive SOP structure and implementing training plans.
Process Improvement: Identify and recommend process improvements opportunities to enhance team efficiency and productivity.
Quality Assurance: Verify the quality of processes performed by the billing team according to internal controls and standards, ensuring adherence to SOX controls.
Demonstrated experience managing, motivating, and coaching teams.
Qualifications
Qualifications Bachelor's degree in Finance, Economics, Accounting or other related.
5+ years of related billing experience, with 2+ years in leadership roles.
Advanced English level.
Familiarity with electronic billing systems and ERP software (e.g., SAP, Oracle).
Knowledge of compliance regulations relevant to billing and finance.
Experience working within a team environment, demonstrating strong interpersonal skills.
Additional Information
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Benefits/Perks:
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
This is a fully remote job opportunity. #LI-Remote
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.
Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
Somos uma Datatech, líder global em soluções de inteligência para análise de riscos e oportunidades com foco nas jornadas de crédito, autenticação e prevenção à fraude.
Temos presença global com expertise local, estamos em 30 países e atuamos há 55 anos no mercado brasileiro.
Contamos com os melhores talentos, mais de 21 mil colaboradores no mundo e quase 5 mil no Brasil.
Trabalhamos sempre para criar um ambiente diverso e equilibrado para todas as nossas pessoas. Por isso, temos tanto orgulho de estarmos sendo continuamente reconhecidos como uma das melhores empresas para se trabalhar pelo Great Place to Work, Linkedin e Employers for Youth.
E não para por aí. Aqui, inovação é o nosso combustível e não é à toa que a gente sabe quem é quem. Temos o maior ecossistema de big data da América Latina e a ele somamos tecnologia de ponta para revelar o que nem todos conseguem ver e ir além do óbvio.
Com um portfólio completo e flexível, enxergamos o todo e à frente. Antecipamos o futuro para oferecer a pessoas e empresas um caminho que transforme, hoje, a incerteza do risco na melhor decisão.
É assim que ajudamos pessoas a realizarem seus sonhos e empresas a prosperarem. Que trabalhamos por um Brasil com mais inclusão financeira. Afinal, trabalhar na Serasa Experian é muito mais do que as pessoas imaginam. É criar um amanhã melhor para todos, ampliando oportunidades aqui e agora.
Offices: Avenida das Nações Unidas, 14.401, Torre Sucupira – 24º andar, São Paulo, SP 04794-000, BR · Avenida Doutor Heitor José Reali, 360, São Carlos, SP 13571-385, BR
CréditoAutenticaçãoPrevenção à FraudeAgronegócioScoreTecnologiaIAEmpreendedorismoMarketingBusiness
How many Management & Leadership jobs are open in Heredia, Costa Rica right now?
There are currently 137 open management & leadership positions in Heredia, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Heredia, Costa Rica?
Companies currently hiring include Amazon, Hewlett Packard Enterprise, Citi, Allergan, Boston Consulting Group (BCG), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Heredia, Costa Rica?
Yes — 70 of the 137 open management & leadership positions offer remote or hybrid work (10 remote, 60 hybrid).
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