Management & Leadership Jobs in Santa Ana, Costa Rica (Now Hiring) — 7 open

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

• Category specific knowledge and experience.
• Deep understanding of procurement-to-pay cycle.
• Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data.
• Ability to work with various technology platforms.
• Support with Invoice Reconciliation.
• Project scoping discussion with the stakeholders, providing assistance with requirement gathering prior to project scoping.
• Support with RFQ.
• Work closely with vendors to support or resolve any inquiries.

• Bachelor’s Degree in Business Administration or equivalent work experience required.
• Minimum 4-5 years of work experience in procurement, sourcing, operations, or supply chain.
• Consulting or client service delivery experience a plus.
• Experience in some of the following categories: Professional Services, Data Center infrastructure, Connectivity, Technology NPI

• Additional Information

• Excellent written and verbal communication skills (ENG-C1).
• Demonstrated teamwork and team leadership capabilities.
• Excellent project management skills including project planning, time management, multitasking, critical path definition.

• Client Services Capabilities

• Strong customer service orientation including demonstrated issue resolution and relationship management skill.
• Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups.
• Solid decision making ability using available facts in sensitive client situations.
• Need to be analytical and self-driven.