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Customer Service & Support Jobs in Santa Ana, Costa Rica (Now Hiring) — 10 open

WNS logoWNS

Associate - Procurement Services

Santa Ana, Costa Rica · On-site

Mid level

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…

Skills: Procurement-to-Pay, Data Analysis, Microsoft Excel, Invoice Reconciliation, RFQ Support

Skechers logoSkechers

Encargado de piso

Santa Ana, Costa Rica · On-site

Mid level$500M raised

Los líderes de piso sirven como expertos en productos y operaciones, impulsando las ventas y asegurando una excelente experiencia para el cliente. Actúan como embajadores de productos y marcas de Skechers. Principales Re…

Skills: Customer Service, Inventory Management, Visual Merchandising, Staff Training, Problem Solving

Skechers logoSkechers

Vendedor

Santa Ana, Costa Rica · On-site

Entry level$500M raised

Are you a salesperson who thrives in a fast-paced environment and loves working with customers? If so, we want you to join our team as a ‘Skechers Sales Associate’ Principales Responsabilidades Impulsar las ventas a trav…

Skills: Customer Service, Sales, Product Knowledge, Inventory Management, Point of Sale (POS)

WNS logoWNS

Deputy Manager - EIT

Santa Ana, Costa Rica · On-site

Senior

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…

Skills: End User Computing, IT Asset Management, Inventory Control, Audit & Compliance, Windows OS

WNS logoWNS

Deputy Manager - EIT

Santa Ana, Costa Rica · On-site

Senior

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…

Skills: End User Computing, IT Asset Management, Infrastructure Support, Audit & Compliance, Windows OS

WNS logoWNS

Associate - Operations

Santa Ana, Costa Rica · On-site

Entry level

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…

Skills: Patient Scheduling, Insurance Verification, Customer Service, Communication Skills, Microsoft Office

WNS logoWNS

Associate - Operations

Santa Ana, Costa Rica · On-site

Entry level

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…

Skills: Patient Scheduling, Insurance Verification, Customer Service, Communication Skills, Microsoft Office

WNS logoWNS

Associate - Operations

Santa Ana, Costa Rica · On-site

Entry level

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…

Skills: Patient Scheduling, Insurance Verification, Customer Service, Communication Skills, Microsoft Office

WNS logoWNS

Associate - Operations

Santa Ana, Costa Rica · On-site

Entry level

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…

Skills: Patient Scheduling, Insurance Verification, Customer Service, Communication Skills, Microsoft Office

WNS logoWNS

Contract Employee

Santa Ana, Costa Rica · On-site

Mid level

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…

Skills: End User Computing, IT Operations, Infrastructure Support, Windows OS, Microsoft 365

WNS logo

Associate - Procurement Services

WNS

Santa Ana, Costa Rica • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Manage the procurement-to-pay cycle, including invoice reconciliation and RFQ support. Collaborate with stakeholders for project scoping and maintain strong relationships with vendors and clients.

Requirements

Requires a Bachelor's degree in Business Administration or equivalent and 4-5 years of experience in procurement, sourcing, or supply chain. Must possess strong analytical skills in Excel and excellent English communication abilities.

Full job description

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

  • Category specific knowledge and experience.
  • Deep understanding of procurement-to-pay cycle.
  • Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data.
  • Ability to work with various technology platforms.
  • Support with Invoice Reconciliation.
  • Project scoping discussion with the stakeholders, providing assistance with requirement gathering prior to project scoping.
  • Support with RFQ.
  • Work closely with vendors to support or resolve any inquiries.

Qualifications

  • Bachelor’s Degree in Business Administration or equivalent work experience required.
  • Minimum 4-5 years of work experience in procurement, sourcing, operations, or supply chain.
  • Consulting or client service delivery experience a plus.
  • Experience in some of the following categories: Professional Services, Data Center infrastructure, Connectivity, Technology NPI

Additional Information

  • Excellent written and verbal communication skills (ENG-C1).
  • Demonstrated teamwork and team leadership capabilities.
  • Excellent project management skills including project planning, time management, multitasking, critical path definition.

Client Services Capabilities

  • Strong customer service orientation including demonstrated issue resolution and relationship management skill.
  • Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups.
  • Solid decision making ability using available facts in sensitive client situations.
  • Need to be analytical and self-driven.

Related keywords

Procurement-to-PaySourcingSupply ChainExcel Pivot TablesRFQProfessional ServicesData Center InfrastructureConnectivityTechnology NPIProject PlanningCritical Path DefinitionClient ServicesAgentic AIIntelligent Operations

About WNS

LinkedInVisit site

WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company

Industry
Business Consulting and Services
Company size
10,001+ employees
Founded
1996
Headquarters
New York
LinkedIn followers
1,863,121

WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.

Offices: New York, US · Mumbai, IN · London, GB

Business Transformation ServicesDigital Transformation ServicesData-led Analytics Solutions & ServicesFinance & Accounting Services and ConsultingCustomer Experience ServicesProcurement Transformation ServicesIndustry-specific Process Management ServicesRisk Management Servicesand Legal ServicesAccounting
View all jobs at WNS

Frequently asked questions

How many Customer Service & Support jobs are open in Santa Ana, Costa Rica right now?

There are currently 10 open customer service & support positions in Santa Ana, Costa Rica listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Santa Ana, Costa Rica?

Companies currently hiring include WNS, Skechers, among others. Browse the listings above to see every active employer.

How do I apply for Customer Service & Support jobs in Santa Ana, Costa Rica?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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