Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise…
Skills: CRM Administration, Project Management, Salesforce, SAP, Data Architecture
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Regional Sales Manager (Conversion) - Northern Province
Centurion, Gauteng, South Africa · On-site
Senior
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Skills: Sales Performance Management, Financial And Budget Management, Data Analysis, Partner And Stakeholder Management, Negotiation
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Full-time
Coaching And Mentoring, Professional Development, Structured Career Path
Posted 28d ago
~40 hrs/week
Responsibilities
The role involves managing end-to-end CRM projects from scoping to deployment while ensuring data integrity and accuracy. It also requires leading lead management initiatives and collaborating with IT and marketing teams to align CRM capabilities with business goals.
Requirements
Candidates need over 5 years of experience in CRM administration and project management, specifically with Salesforce and SAP. Proficiency in data architecture, dashboarding tools like Power BI or Tableau, and experience in retail environments are required.
Full job description
Company Description
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
Job Description
• Own and manage end-to-end CRM projects, from scoping to deployment
• Ensure data accuracy and integrity across CRM platforms, maintaining the golden client record
• Lead “Lead management and client survey” initiatives to uncover business gaps and drive strategic improvements
• Collaborate with data vendors, IT teams, and marketing to align CRM capabilities with business goals
• Develop project plans, timelines, budgets, and risk mitigation strategies
• Monitor KPIs and report on project performance to senior leadership
• Facilitate stakeholder workshops and feedback sessions
• Ensure compliance with POPIA and other data governance frameworks
• Champion CRM best practices and continuous improvement across the business
Qualifications
Experience 5+ years in CRM administration, data and project management, ideally with exposure to Salesforce CRM, some background SAP and working with stakeholders and retail environments
CRM Tools Proficiency in Salesforce, SAP, or similar platforms, other Martech systems
Data Management Strong understanding of data architecture, client segmentation, and lead scoring
Reporting Skilled in dashboarding tools (Power BI, Tableau) and Excel
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company
Industry
Business Consulting and Services
Company size
10,001+ employees
Founded
1996
Headquarters
New York
LinkedIn followers
1,910,354
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
Offices: New York, US · Mumbai, IN · London, GB
Business Transformation ServicesDigital Transformation ServicesData-led Analytics Solutions & ServicesFinance & Accounting Services and ConsultingCustomer Experience ServicesProcurement Transformation ServicesIndustry-specific Process Management ServicesRisk Management Servicesand Legal ServicesAccounting
How many Management & Leadership jobs are open in Centurion, South Africa right now?
There are currently 37 open management & leadership positions in Centurion, South Africa listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Centurion, South Africa?
Companies currently hiring include Netcare, City of Tshwane Metropolitan Municipality, Danaher, Export Credit Insurance Corporation of South Africa Soc Ltd (ECIC), IQVIA, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Centurion, South Africa?
Yes — 7 of the 37 open management & leadership positions offer remote or hybrid work (3 remote, 4 hybrid).
How do I apply for Management & Leadership jobs in Centurion, South Africa?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.