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Lead and support a remote team of transcriptionists to ensure accurate and timely clinical reports for rehabilitation programs. Coordinate workflows, provide coaching, and collaborate with clinicians to maintain high quality standards.
Requires completion of a recognized Medical Transcription program and at least 2 years of transcription experience. Candidates must be based in Alberta and possess strong knowledge of medical terminology and anatomy.
Admin Team Lead – Transcriptionist Team Lead (Alberta Program Clinics)
Your Impact Starts Here
As a Transcriptionist Team Lead, you play a critical role behind the scenes of patient care—ensuring clinical reports are accurate, timely, and support strong outcomes across Lifemark’s rehabilitation programs. You’ll lead a team of transcriptionists who work independently, while fostering connection, consistency, and quality across a highly collaborative clinical network.
Quick Facts
Your Focus:
Delivering high-quality, timely transcription for complex rehabilitation programs including WCB, and specialist reports.
Your Team:
A remote team of transcriptionists working independently, supported by you as their leader, and connected to interdisciplinary clinic teams across Alberta.
Your Environment:
Work from home with structured workflows, clear expectations, and consistent communication with clinical teams and program stakeholders.
Your Opportunity:
Step into a leadership role where you’ll mentor, support quality assurance, and help shape efficient processes across a large and growing rehabilitation network.
Why You’ll Thrive Here
• At Lifemark, we know that strong clinical outcomes rely on strong operational support. In this role, you’ll be trusted to lead with autonomy while staying closely connected to clinic teams delivering complex care.
• You’ll support programs similar to those delivered in large interdisciplinary environments—where timely, accurate reporting is essential to patient progress and program success.
• This is an ideal opportunity for someone who enjoys precision, leadership, and building team consistency in a remote environment.
How You’ll Lead & Contribute
• Lead and support a team of transcriptionists, fostering accountability, quality, and collaboration
• Transcribe and edit medical and rehabilitation reports with a high degree of accuracy
• Ensure reports meet program requirements for WCB, and other referral streams
• Coordinate workflow, prioritize assignments, and manage turnaround times
• Collaborate with clinicians and program teams to clarify dictation and ensure completeness
• Provide coaching, feedback, and support to team members
• Contribute to continuous improvement in transcription processes and quality standards
What You Bring
• Completion of a recognized Medical Transcription program
• 2+ years of transcription experience (rehabilitation, medical, or diagnostic imaging preferred)
• Previous experience in a team lead or mentorship capacity is an asset
• Exceptional grammar, editing, and attention to detail
• Strong knowledge of medical terminology, anatomy, and report structure
• Ability to manage high volumes of work with accuracy and efficiency
• Strong communication skills and ability to work collaboratively in a remote environment
• Must be based in Alberta with a reliable home office setup
Beyond the Benefits – Working at Lifemark
We believe when our teams are supported, patients feel the difference. In this role, you’ll have the flexibility and support to grow your career while working remotely.
You can expect:
• Opportunities to grow into broader leadership roles within operations or programs
• A collaborative national network of clinics and healthcare professionals
• A culture that values precision, teamwork, and continuous improvement
Additional perks include:
• Flexible health benefits (medical, dental, vision)
• Paid vacation and wellness days
• Employee Share Ownership Program (Shoppers Drug Mart)
• Retail discounts and corporate wellness programs
• Employee Assistance Program
About Lifemark
For over 25 years, Lifemark has been a trusted leader in rehabilitation across Canada. With a national network of clinics and healthcare professionals, we deliver high-quality, patient-centered care while supporting our teams with the tools and resources they need to succeed.
Inclusion & Accessibility
Lifemark is committed to fostering an inclusive and respectful workplace. We welcome applications from individuals of all backgrounds and provide accommodations throughout the recruitment process upon request.
#LI-DNP
We are a proudly Canadian healthcare company, providing diversified healthcare services across the country. We have over 20 years of experience providing personal rehab services, independent medical assessments, seniors’ wellness and employer health and wellness programs. Our foundation is rooted in the strength of our healthcare professionals, who are leaders in their fields. We offer a number of rehabilitation programs and assessment services that are accredited by CARF International, an achievement that signals our commitment to high-quality services. Whether you’re a recent graduate just starting out on your career path or an experienced professional looking for a new opportunity, your journey to a better work life starts with Lifemark. We foster innovative thinking, invest in your career development so that you can provide the best care for others, support your personal health and wellness with a comprehensive rewards package and strive to make an impact in the over 200 communities across Canada where we live and work. Our award-winning workplace was recognized by The Globe and Mail and Morneau Shepell as one of 75 Employee Recommended Workplaces in Canada for 2018 and 2019 and by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures for 2019. You belong here. Join our team!
Offices: 243 Consumers Road, 12th Floor, North York, Ontario M2J 4W8, CA
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