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Part-time
Posted 22d ago
~40 hrs/week
Responsibilities
Respond to e-commerce customer service chats and inquiries while proposing additional products to customers. Coordinate with internal teams to resolve order concerns and assist with logistics tasks like tracking returns and filing claims.
Requirements
Candidates should possess strong communication skills and a quick ability to learn extensive product information. Proficiency in multi-tasking and problem-solving within a fast-paced environment is required.
Full job description
LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.
Why Join Us
At LUXASIA, we believe there is beauty within every talent - that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?
Job Description
Respond to E-commerce Customer Service chats
Provide real-time response to customer’s inquiries and concerns and ensure the brand provides the highest level of customer service, propose additional products to customers as deemed appropriate.
Assist in addressing customer’s order concerns and liaise with respective teams until concern is closed
Report customer concerns to the marketplaces as needed
Remain up to date with brand campaigns, product catalogue, promo offers, and category trends.
Aid the Ecommerce Operations team in arranging special deliveries, filing claims, tracking returns, among others
Strong communication and writing skills.
Good coordination and project management, and problem solving skills
Process attention to detail, beauty product knowledge
Quick learner with the ability to absorb extensive information on brand’s products and product offerings
Ability to multi-task, prioritize and manage time effectively
Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?
If so, you are the one we are looking for. JOIN US and let’s grow together.
Championing Diversity, Equity and Inclusion
LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.
To explore other careers opportunities, visit our careers page . If you have a question for us, please drop us an email here.
We regret to inform you that only shortlisted candidates will be contacted. Thank you.
Recruitment Privacy Notice
By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.
Note To Staffing Agencies
Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.
The leading omnichannel brand-builder in Asia Pacific, for more than 100 of the finest luxury beauty brands in the world
Industry
Retail Luxury Goods and Jewelry
Company size
1,001-5,000 employees
Founded
1986
Headquarters
Singapore
LinkedIn followers
423,203
LUXASIA is the leading beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Montblanc, Maison Francis Kurkdjian, Rabanne, Ferragamo and SK-II. LUXASIA has also established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.
WHY JOIN US?
At LUXASIA, we believe that there is beauty within every talent – that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands in across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across Asia Pacific. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?
Here are the Core Values that guide us:
• Respect • Entrepreneurship • Speed • Passion • Excellence • Courage • Transformation •
JOIN US and let’s grow together.
Offices: 12 Tai Seng Street, Level 5 Luxasia Building, Singapore, 534118, SG · Unit 37 - 01, Q Sentral, 2A, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur, MALAYSIA, Kuala Lumpur Sentral,, Kuala Lumpur 50470 , MY · Prudential Tower 12th floor Jalan Jend. Sudirman Kav. 79 Jakarta 12910 Indonesia, Jakarta , Jakarta 12910, ID · 7/f Net Cube Center 3rd Avenue Corner 30th Street E-square Crescent Park West Bonifacio Global City Taguig, Philippines 1634, Taguig, Taguig 1634, PH · L17-02, 17th Floor, Vincom Center Dong Khoi 72 Le Thanh Ton Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam, Ho Chi Minh City, Ho Chi Minh City Vietnam, VN
How many Logistics jobs are open in Taguig, Philippines right now?
There are currently 166 open logistics positions in Taguig, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Taguig, Philippines?
Companies currently hiring include 3M, Continental, Delivery Hero, JTI, Ninja Xpress, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Taguig, Philippines?
Yes — 64 of the 166 open logistics positions offer remote or hybrid work (7 remote, 57 hybrid).
How do I apply for Logistics jobs in Taguig, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.