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Job Description - Solutions Design Lead (GCA)

Position Summary

The Solution Design Lead (GCA) reports directly to the MPL Solutions Design Manager (GCA). As a core executive force of the department, the professional is responsible for supporting the head to complete bids, solution design, process optimization and stakeholder collaboration, efficiently implementing the work arrangements of the direct supervisor, ensuring the smooth progress of bid-related work, and providing strong support for the department to improve bid quality, win rate and work efficiency.

Key Responsibilities

Bid & Proposal Support: Assist the direct supervisor in conducting thorough analysis of Requests for Quotation (RFQs) and tender documents, sort out technical, commercial and operational requirements, and provide preliminary sorting and summary of information. Support the compilation, revision and proofreading of bid responses, ensure that the content is compliant, detailed and accurate, and meets customer expectations and company standards. Assist in organizing bid materials, completing document binding, submission and other related work to ensure on-time submission.

Solution Design Core Work: Under the guidance of the direct supervisor, collect and sort out project logistics related data, market information and industry cases, participate in the design of customized logistics solutions. Assist in verifying the feasibility and commercial rationality of the solutions, put forward professional preliminary suggestions, and ensure that the solutions are operationally sound, cost-effective and in line with customer needs. Cooperate with the team to optimize solution details and improve the professionalism and competitiveness of solutions.

Process Optimization & Standardization Support: Assist the direct supervisor in sorting out bid templates, tools and knowledge repositories, participate in the update and improvement of related materials, and promote the standardization of bid management processes. Record the problems encountered in the bid process, summarize experience and lessons, and provide reference for process optimization to improve work efficiency and submission consistency.

Project & Time Management Support: Assist the direct supervisor in tracking bid timelines, recording key milestones and deadlines, and reminding the supervisor of the progress of each link to ensure that all work is completed on schedule. Assist in managing the progress of multiple concurrent bids, sort out work priorities, and support the supervisor in completing efficient coordination and arrangement.

Innovation & Competitiveness Support: Collect pricing data, market intelligence and industry innovative solutions, sort out and summarize them, and provide data support for the direct supervisor to formulate bid strategies and value propositions. Assist in researching cost-effective solution methods and put forward preliminary innovative suggestions to enhance the competitiveness of bids.

Stakeholder Collaboration Support: Cooperate with the direct supervisor to communicate and coordinate with internal stakeholders including Growth Enablement, Procurement, QHSE, and Operations teams (local and global MPL networks), convey work needs, feedback coordination results, and ensure smooth progress of collaborative work. Assist in communicating with counterparts in other regions, collecting and sorting out best practices and lessons learned, and supporting the alignment of global standards.

Customer Interaction & Negotiation Support: Assist the direct supervisor in preparing materials for customer presentations and clarification meetings, arrange meeting related affairs, and record meeting minutes. Provide on-site support for contract negotiations when required, sort out negotiation-related documents and records, and assist in following up the implementation of negotiation results.

Team Support & Personal Development: Cooperate with other team members to complete collaborative work, maintain a positive team atmosphere, and support the team to achieve work objectives. Accept coaching and mentoring from the direct supervisor, actively participate in professional development and training activities, continuously improve personal professional skills and work ability, and meet the work requirements of the team and department.

Ad-hoc Tasks: Complete other temporary and emergent work tasks assigned by the direct supervisor, and obey the overall work arrangement of the department.

Desired Experience & Competencies

Experience & Education

• Bachelor's degree or above, major in Logistics Management, Supply Chain Management, International Trade or related fields is preferred.
• +5 years of relevant work experience in project logistics or solution design is preferred; fresh graduates with relevant internship experience in solution design and strong learning ability can also be considered.
• Good understanding of project logistics business, including solution design, pricing logic and tender management process, is preferred.
• Familiar with basic office software (Word, Excel, PowerPoint), and have the ability to sort out and analyze simple data; experience in using Salesforce (SFDC) or related bid management tools is a plus.

Core Competencies

• Executive Ability: Strong ability to implement work tasks, can quickly respond to the deployment of the direct supervisor, efficiently complete the assigned work, pay attention to work details, and ensure the quality and timeliness of work results.
• Learning Ability: Strong learning desire and learning ability, can quickly master relevant professional knowledge, business processes and work tools, and adapt to the work rhythm and requirements of the department.
• Analytical & Problem-Solving Ability: Basic logical thinking and data analysis ability, can sort out and summarize relevant information and data, find potential problems in work, and put forward preliminary solutions under the guidance of the supervisor.
• Communication & Collaboration Ability: Good oral and written communication skills, can clearly convey work information, cooperate with the direct supervisor, team members and internal stakeholders, and ensure smooth work connection.
• Customer Orientation: Have basic customer service awareness, can understand customer needs, and assist the supervisor in completing work related to customer interaction and service.
• Language Ability: Excellent verbal and written communication skills in both English and Mandarin, can read and write English tender documents, and communicate effectively with internal and external stakeholders.
• Professionalism: Strong sense of responsibility and professionalism, serious and rigorous work attitude, can bear certain work pressure, and has good team spirit and sense of obedience.
• Flexibility: Willing to travel domestically and internationally when required by work (project demands and customer engagements), and have a flexible work attitude to adapt to work adjustments.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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