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Part-time
Posted 12d ago
Apply by Dec 1
~40 hrs/week
Responsibilities
The Online Grocery Pick-Up Clerk is responsible for selecting, gathering, and assembling customer orders with attention to freshness and quality. They also process payments and deliver orders directly to customers' vehicles upon arrival.
Requirements
Candidates should have basic math skills and the ability to read shelf tags and follow directions without supervision. Previous experience in a production, warehouse, or retail environment is desired.
Full job description
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Essential Job Functions:
· Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
· In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
· Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
· In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
· E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
· Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
· Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
· Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.
· Read and follow directions given in the note section
· Ensure quality and freshness of all items chosen
· Communicate with customers via a portable phone and respond to calls in a professional and timely manner
· Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars
· Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
· Process the orders through the point of sale (POS) system
· Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
· Maintain organization and cleanliness of staging areas and equipment
· Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
· Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair
· Perform required opening and closing procedures
· Assist in training new e-Commerce team members
· Meet/exceed productivity standards
· Ability to work cooperatively in high paced and sometimes stressful environment.
· Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
· Ability to act with honesty and integrity regarding customer and business information.
· Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
· Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
· Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
Ability to work without supervision
Ability to read shelf tags
Basic math skills (i.e., counting, addition, and subtraction)
Excellent oral/written communication skills
Desired Previous Experience:
Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
Related keywords
Grocery RetailE-commerceOrder PickingCustomer ExperiencePoint of SaleFood SafetyInventoryStagingProductivityRetail OperationsQuality ControlCommunicationMath Skills
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™.
Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift.
Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items.
We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
To learn more about us or apply for a job, visit TheKrogerCo.com.
Offices: 1014 Vine Street, Cincinnati, Ohio 45202, US
GroceryGrocery ManufacturingGeneral MerchandiseRetailDistributione-Commerce ShoppingIn-store Shoppingand DeliveryMeat and PoultryFinance
How many Logistics jobs are open in Nashville, TN right now?
There are currently 1,835 open logistics positions in Nashville, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Nashville, TN?
Companies currently hiring include Amazon, Oracle, Lowe's Companies, Inc., O'Reilly Auto Parts, Advance Auto Parts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Nashville, TN?
Yes — 144 of the 1835 open logistics positions offer remote or hybrid work (34 remote, 110 hybrid).
How do I apply for Logistics jobs in Nashville, TN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.