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Full-time
Training opportunities
Posted 8d ago
Apply by Aug 18
~40 hrs/week
Responsibilities
The role involves managing billing queries, verifying airway bill charges, and ensuring accurate documentation for cargo shipments. You will work closely with the Customer Service unit to resolve errors and maintain efficient account settlements.
Requirements
Candidates must have the right to live and work in the United Kingdom and possess strong English verbal and written skills. Previous cargo experience and familiarity with systems like Citrix, Weblynx, and Microsoft Office are considered advantageous.
Full job description
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Cargo Accounts department is the main point of contact for all billing and accounts queries, from internal and external customers, for Air Canada Cargo within the UK. The department works closely with the Customer Service department to ensure that all customer shipments are billed efficiently and accurately. When dealing with customer billing queries this role will require some investigative skills to ascertain the legitimacy of claims.
Responsibilities:
Action and record all customer enquiries received from external and internal customers
Verify that daily Airway Bill charges are correct for Import, Export & Irish shipments
Work closely with the Customer Service Unit to eradicate billing errors
Contact customers to confirm and reject adjustment requests. Prepare Cargo adjustment as necessary using Word & Excel
Prepare Cargo Accounts Settlement System (CASS) adjustments when required and arrange for the input of data into the Cargo accounting system (CITRIX)
Prepare Cargo documentation for uploading to the Air Canada Cargo document management system (Odiss)
Provide support and deputise for the Cargo Accounts Coordinator / Lead Accounts Clerk where required
Verify daily CASS output from Citrix and prepare and raise CASS adjustments using Word & Excel
Identify all charges from CASS reports relating to Import, Export & Irish shipments.
General duties as assigned relative to Cargo Accounts
Ensure compliance with Air Canada University online training
Previous Cargo experience is an advantage.
Applicants must have the permanent and unrestricted right to live and work in the United Kingdom.
Experience of Weblynx, CITRIX and Microsoft Office suite would be an advantage.
DfT Security trained.
Conditions of Employment:
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic Requirements
Good English verbal and written skills
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
Let your career take flight! Laissez votre carrière prendre son envol!
Industry
Airlines and Aviation
Company size
10,001+ employees
Founded
1937
Headquarters
Saint Laurent in Montreal, Quebec
LinkedIn followers
752,571
Total funding
$6.7B
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
Offices: 7373 Cote Vertu, Saint Laurent in Montreal, Quebec H4S 1Z3, CA · 6301 Silver Dart Dr, Mississauga, ON L5P 1B2, CA · 7373 Boulevard de la Cote-Vertu, Montreal, QC H4S 1Z3, CA · 6001 Grant McConachie Way, Richmond, BC V7B 1K3, CA
How many Logistics jobs are open in London, United Kingdom right now?
There are currently 1,281 open logistics positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in London, United Kingdom?
Companies currently hiring include Amazon, Sainsbury's, NEXT PLC, Deliveroo, DP World, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in London, United Kingdom?
Yes — 491 of the 1281 open logistics positions offer remote or hybrid work (38 remote, 453 hybrid).
How do I apply for Logistics jobs in London, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.