Company Description With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely…
Skills: Project Management, Process Optimization, Stakeholder Management, Last Mile Delivery, Data Analysis
Company Description With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely…
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Company Description With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely…
Skills: Last Mile Delivery Strategy, SQL, Data Analysis, Stakeholder Management, Project Management
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Company Description With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely…
Skills: Project Management, Process Optimization, Stakeholder Management, Data Analysis, Last Mile Delivery
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$170k–$208k/yr
Full-time
bachelor degree, postgraduate degree
Hybrid Working, Work From Abroad (20 days), Career Development Opportunities, Training and Support, Wellbeing Offers, Subsidised Transport
Posted 30d ago
~40 hrs/week
Responsibilities
Lead end-to-end projects to optimize delivery experience, focusing on premium services and Out-of-Home delivery strategies. Coordinate cross-functional teams to improve operational efficiency, monitor KPIs, and manage project risks.
Requirements
Requires a degree in Business, Logistics, or Engineering with 3+ years of experience in project management or e-commerce logistics. Must possess strong analytical skills, proficiency in BI tools, and a proven track record of leading complex cross-functional projects.
Full job description
Company Description
With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.
Job Description
Project Management
Plan, lead, and coordinate end-to-end projects within scope, timelines, and business objectives.
Define project requirements, milestones, dependencies, risks, and success criteria.
Monitor progress, ensure timely delivery, and manage changes when needed.
Prepare and maintain project documentation, including plans, SOPs, dashboards, and reports
Process Analysis & Optimization
Analyze operational data to identify risks, deviations, and improvement opportunities.
Implement process enhancements, new standards, and best practices.
Prepare deep-dives, business cases, cost models, and recommended action plans.
Cross-functional Collaboration
Work closely with Product&Tech, Fulfillment, Last Mile, Procurement & Inventory, Finance, Shop Operations, and other business teams.
Ensure smooth communication between stakeholders and provide regular project updates.
Support problem-solving and facilitate effective information flow across departments.
Risk & Issue Management
Identify project-related risks and define mitigation plans.
Coordinate resolution of operational incidents or escalations related to projects.
Prepare recommendations and escalation steps when deviations occur.
KPI Monitoring & Reporting
Monitor performance indicators such as service levels, costs, efficiency, SLA adherence, and capacity.
Report results and progress regularly to the Manager (common reporting line).
Develop analyses, performance insights, and improvement recommendations.
Strategic Support
Contribute to strategic planning and long-term development of the relevant operational area.
Support creation of project roadmaps and evaluation of new initiatives.
Participate in assessing feasibility and expected impact of future projects.
Premium Services Ownership
Define and drive the roadmap for premium delivery offerings (e.g. next-day, nominated day, time slots)
Monitor performance (adoption, cost, customer satisfaction) and identify optimization levers
Collaborate with carriers and product teams to expand and standardize offerings across markets
Build business cases and support rollout decision
Out-of-Home (OOH) Strategy & Share Growth
Own the strategy to increase OOH delivery share (parcel lockers, pickup points, PUDO)
Identify market-specific opportunities and barriers
Partner with carriers and product teams to improve visibility and customer adoption
Track performance and implement initiatives to shift volume from home to OOH delivery
Qualifications
Bachelor’s or Master’s degree in Business, Supply Chain, Logistics, Operations Management, Engineering, or a related field.
Additional certifications in Project Management (e.g., PMP, Prince2, Agile, Scrum) are an advantage.
3+ years of experience in project management, e-commerce, last mile delivery, logistics, supply chain, operations, consulting, or similar environments.
Proven experience leading complex, cross-functional projects from concept to implementation in fast-paced organizations.
Strong understanding of logistics, transportation operations, last mile delivery, and customer experience.
Demonstrated ability to manage stakeholders, drive project governance, and deliver measurable business results.
Strong analytical and problem-solving skills with experience building business cases and data-driven recommendations.
Advanced proficiency in Excel and experience working with BI tools (e.g., Power BI, Tableau) and/or SQL.
Excellent communication and stakeholder management skills.
Proactive, structured, and ownership-driven mindset with the ability to thrive in a fast-paced, matrixed environment.
Additional Information
Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.
Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.
A note on compensation: We believe in being transparent about salary ranges. The range shown reflects the full scope that the role can grow into over time, depending on experience, skills, and impact. Most offers are positioned around the midpoint of the range, ensuring a fair and consistent approach across our teams.
At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.
We are zooplus. With over 25 years of exclusive focus on online retail in pet supplies, we are a trailblazer in the industry. Every day, we go the extra mile to meet the unique needs of pets, delivering exceptional value to our customers with an ever-expanding range of nutritional and lifestyle products, proprietary premium food and accessory brands, expert advice, convenient services, and loyalty programs.
Our commitment to innovation drives us as a team to lead the industry and set new standards for personalized, convenient shopping, consistently exceeding our customers' expectations. This dedication has made us the number one choice for over 11 million customers in 30 countries across Europe.
Headquartered in Munich, Germany, zooplus employs over 1,200 people across Europe.
Offices: Sonnenstr. 15, Munich, Bayern 80331, DE · North Bailey House, New Inn Hall Street, Oxford, OX1 2EA, UK, GB · 2 rue du Vieux Marché aux Vins, Strasbourg, 67000, FR · Calle de Génova, 17, Madrid, Autonome Gemeinschaft Madrid 28004, ES · ul. Pawia 17, Kraków, 30-003, PL
animalretailpet suppliesE-Commercepetsand pet foodService IndustryPetFood and Beverage
How many Logistics jobs are open in Krakow, Poland right now?
There are currently 220 open logistics positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Krakow, Poland?
Companies currently hiring include FedEx, KION Group, Capgemini, InPost Group, Westinghouse Electric Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Krakow, Poland?
Yes — 123 of the 220 open logistics positions offer remote or hybrid work (6 remote, 117 hybrid).
How do I apply for Logistics jobs in Krakow, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.