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Full-time
bachelor degree
Competitive Compensation Package, 25 Days Of Paid Holiday, Comprehensive Pension Plan, Summer Hours, Professional Development, Executive Workshops
Posted 46d ago
~40 hrs/week
Responsibilities
Act as the primary contact for global distributors, managing the full order-to-delivery lifecycle. Coordinate with internal logistics, finance, and sales teams to ensure accurate fulfillment and financial alignment.
Requirements
Requires a bachelor's degree and at least 2 years of customer service experience, preferably in international sporting goods. Proficiency in Microsoft Office is required, with experience in Oracle and supply chain operations preferred.
Full job description
JR286 is looking for a Customer Service Temp to join our international team in Hilversum, Netherlands. In this role, you will act as the primary point of contact for global distributors, managing the full order lifecycle from entry through delivery. You will support the International Nike and Dakine accessories business and report directly to the Senior Manager, International Customer Service. This role is a 6‑month temporary assignment working 40 hours per week.
What You'll Do:
Serve as the main contact for assigned international distributors, ensuring clear and timely communication. Collaborate with internal teams and Senior CS manager.
Manage the end-to-end order-to-delivery process, maintaining accuracy and adherence to timelines.
Collaborate closely with cross-functional teams including Logistics, Finance, Sales, and Planning to meet distributor needs.
Proactively identify and resolve issues related to logistics, order fulfillment, and financial processes. Leverage data and Internal teams.
Coordinate invoicing and payment activities, including handling PPRs, Letters of Credit, and payment terms, in partnership with Finance teams in the Netherlands and the U.S.
Act as a communication bridge between internal stakeholders and distributors to ensure alignment and transparency.
Contribute to continuous improvement initiatives, including systems and process optimization.
Participate in occasional calls outside standard working hours to accommodate global time zones.
Support the team with additional projects and assignments as needed.
What To Bring:
2+ years of customer service experience (international/sporting goods preferred)
Bachelor’s degree (HBO or equivalent)
Proficient in Microsoft Excel, Outlook, Word
Experience with Oracle, DOMO, Monday.com, and Elastic is a plus
Fluent in English both verbal and in writing; other languages are a bonus
Strong organizational, problem-solving, and communication skills
Knowledge of logistics and/or supply chain operations is preferred
Additionally:
Efficient and Effective Communicator
Must be a team player and be able to cooperate and work with others effectively.
Customer minded, while understanding and managing according to the JR business needs.
Must be a self-starter
Able to work independently.
Passionate
Able to speak up and address issues
Not afraid to say no.
Must be detailed oriented and highly organized
What We Offer:
Competitive compensation package
25 days of paid holiday
Comprehensive pension plan
Summer hours (June 1 – August 31)
Access to professional development and executive workshops
A collaborative, high-performing, and international environment
Related keywords
Customer ServiceOrder LifecycleLogisticsSupply ChainOracleDomoMonday.comElasticMicrosoft ExcelInternational BusinessInvoicingLetters Of CreditPPRsDistributor ManagementSporting GoodsNike
We are a global leader in the sporting goods industry, specializing in the design, development, manufacturing and distribution of branded and licensed sports equipment and accessories. Here you’ll find a unique culture comprised of entrepreneurs and innovators, creators and builders, who have an innate passion to win in every category in which we play and Enjoy the Journey along the way.
Offices: 1461 Francisco St, Torrance, California 90501, US
How many Logistics jobs are open in Hilversum, Netherlands right now?
There are currently 28 open logistics positions in Hilversum, Netherlands listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Hilversum, Netherlands?
Companies currently hiring include Nike, HADDAD BRANDS EUROPE, Dirk van den Broek, Lidl Nederland, Alliance Automotive Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Hilversum, Netherlands?
Yes — 1 of the 28 open logistics positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Logistics jobs in Hilversum, Netherlands?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.