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Full-time
high school
Posted 26d ago
~40 hrs/week
Responsibilities
Assist the supervisor in managing the performance of security agents, wheelchair agents, skycaps, and porters to ensure operational efficiency. Monitor flight schedules and ensure all staff adhere to TSA and CBP security procedures.
Requirements
Requires a high school diploma or GED and 1-2 years of airport customer service experience. Candidates must pass a background check, drug test, and be proficient in MS Office.
Full job description
Summary/Objective Assist the Supervisor on the overall performance of the staff, such as security agents, wheelchair agents, skycaps and porters. Making sure the operation have the necessary personnel to provide the services. Monitor services requested from the airlines.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Monitor the timely and satisfactory completion of work assignments in accordance with Company and Client policies and procedures.
Review daily schedules and assign breaks when is needed.
Have all the necessary information for the flights, arrival and departure times and services requested.
Ensure all employees follow security procedures for each entity, such as TSA, CBP and any other airport entity where MGS operates.
Follow up on client’s request (airlines and passengers).
Report to the supervisor any issue related to the staff, such as tardiness, absenteeism, performance, conduct or work related accidents and incidents.
Conducting of on-the-job training.
Make sure all the wheelchairs are account for and placed at the assigned location.
Competencies
Teamwork Orientation
Stress Management/Composure
Ethical Conduct
Good Communication
Customer Service
Leadership
Supervisory Responsibility
This position leads the team of wheelchair agents and porters.
Work Environment
This job operates in a professional airport environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This position is very active and requires standing, walking, seating and driving. The employee occasionally lift and/or move up to 70 pounds or more.
Position Type and Expected Hours of Work
This is a full-time or part-time position. Shifts could change at any time.
Travel
No travel is expected for this position.
Required Education and Experience
High school diploma or GED.
1- 2 years’ experience in customer service at airport or similar entities.
Additional Eligibility Qualifications
Pass a background check and drug test
Computer literacy in MS Office packages such as Word, Excel and Outlook.
Must be able to read, write and speak English.
Maintain a relationship with both employees and clients
Supervisors must have a good working knowledge of management practices and principles so they can efficiently perform his job.
The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.
Security Clearance (if applicable)
Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Aviation services built for leaders who need predictability, transparency, and fewer operational surprises.
MGS partners with airports, airlines, and aviation operators to deliver tech-enabled aviation, security, PRM, and facilities services that improve safety, consistency, and the passenger experience — even in the most unpredictable environments.
We’re not a lowest-bid, high-excuse vendor.
Our teams combine reliable staffing, ISO-certified processes, and real-time operational visibility so leaders can stay compliant, scale with demand, and address issues before they become incidents, complaints, or headlines.
MGS services include:
- Passenger Handling & PRM (Passengers with Restricted Mobility)
- Ramp Handling
- Security & AVSEC
- Facilities Management & Commercial Cleaning
Every engagement is anchored in the MGS Max Standard — a continuous improvement framework that blends innovative technology, transparent KPIs, and hands-on leadership involvement to reduce total cost of operations without compromising safety or compliance.
Our clients value MGS for:
- Predictable performance and flex capacity
- Fewer safety incidents, SLA failures, and DOT issues
- Real-time data with no vendor babysitting
- Direct access to accountable senior leadership
- A partner who flags issues early and owns solutions
If you’re responsible for operational performance, safety, compliance, or the passenger experience, MGS exists to make your job easier — shift after shift. Contact us today if you're ready for a change!
Offices: 7791 NW 46th St, 320, Miami, Florida 33166, US · 6000 N Terminal Pkwy, Atlanta, Georgia 30320, US · 100 Terminal Dr, Fort Lauderdale, Florida 33315, US · 1 Saarinen Circle, Sterling, Virginia 20166, US · 7050 Friendship Rd, Baltimore, Maryland 21240, US
Customer ServiceAviation ServicesJanitorialSecurity Guard Servicesand Ground HandlingSecurityAerospaceCustomer Service
Based on 1304 listings with disclosed salaries, most logistics jobs in Virginia pay between $60k–$141k per year. Individual offers vary with seniority, company size, and specialization.
How many Logistics jobs are open in Virginia right now?
There are currently 8,389 open logistics positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Virginia?
Companies currently hiring include Domino's, Advance Auto Parts, Dollar Tree Stores, Lowe's Companies, Inc., Amazon, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Virginia?
Yes — 344 of the 8389 open logistics positions offer remote or hybrid work (138 remote, 206 hybrid).
How do I apply for Logistics jobs in Virginia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.