What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem …
Skills: Customer Service, Account Management, Contract Administration, Order Fulfillment, Problem Resolution
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Skills: Field Service Interactions, Policy & Procedures, Service Conversations, Service Into Sales, Verbal Communication
Sr. Category Manager, Global Procurement Operations (GPO)
Nashville, Tennessee, United States · On-site
$104k–$160k/yr
Senior$35B raised
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Program Manager, Retrofits, Expansions and Initiatives
Nashville, Tennessee, United States · On-site
$67k–$117k/yr
Mid level$35B raised
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WHERE YOU WILL WORK Center Pointe Facility 3461 E Raines Road Memphis, TN 38115 Shifts: Monday-Friday (7:00am-3:30pm)Monday-Friday (4:00pm – 12:30am) Starting Pay: $18.00 per hour* *(Shift Differential applicable for app…
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$18/hr–$26/hr
Full-time
high school, professional certificate
Medical Coverage, Dental Coverage, Vision Coverage, Paid Time Off Plan, Health Savings Account (HSA), 401k Savings Plan
Posted 31d ago
~40 hrs/week
Responsibilities
The role focuses on managing customer accounts, ensuring timely order fulfillment, and providing sales support to field representatives. It involves coordinating with internal stakeholders to resolve disputes and implementing process improvements to enhance operational efficiency.
Requirements
Candidates should ideally have 1-3 years of experience and a high school diploma, GED, or technical certification. Applicants must reside within a one-hour radius of LaVergne, TN.
Full job description
What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Job Summary The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives.
This is a hybrid position requiring on-site presence at the LaVergne, TN office two days per week, with the remaining days worked remotely.
Responsibilities
Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded.
Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise.
Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Collects and reviews customer feedback, complaints, recalls and product returns, working closely with Quality and Regulatory teams.
Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities.
Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service.
Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service.
Communicates with customers regarding their needs, questions, and concerns and helps trouble shoot equipment issues as necessary.
Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports.
Qualifications
1-3 years of experience preferred.
Must live within a 1-hour radius of LaVergne, TN.
High School Diploma, GED or technical certification in related field or equivalent experience preferred.
What is expected of you and others at this level
Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
In-depth knowledge in technical or specialty area
Applies advanced skills to resolve complex problems independently
May modify process to resolve situations
Works independently within established procedures; may receive general guidance on new assignments
May provide general guidance or technical assistance to less experienced team members
Anticipated hourly range: $18.70 per hour - $26.80 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 09/07/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Cardinal Health is a distributor of pharmaceuticals and specialty products; a supplier of home-health and direct-to-patient products and services; an operator of nuclear pharmacies and manufacturing facilities; a provider of performance and data solutions; and a global manufacturer and distributor of medical and laboratory products. Our company’s customer-centric focus drives continuous improvement and leads to innovative solutions that improve people’s lives every day.
Disclaimer: LinkedIn is a third-party site unaffiliated with Cardinal Health. Cardinal Health is not responsible for the privacy or security policies or practices on LinkedIn or on any of the third-party websites that we may link to through LinkedIn. You should carefully review the privacy and security practices of LinkedIn and linked third-party websites. We do not necessarily endorse any information found here nor are we responsible for the accuracy of any information, opinions, claims, or advice found here or shared here by our followers. By posting content, ideas, or pictures, you grant Cardinal Health a non-exclusive, royalty-free, perpetual, and worldwide license to use your content and any images posted by you, including the rights to copy, distribute, transmit, display, reproduce, edit, translate, and reformat, and incorporate into a collective work. Cardinal Health reserves all rights relating to the company's LinkedIn account, including removing postings and prohibiting individuals from participating on the page.
Offices: 7000 Cardinal Place, Dublin, OH 43017, US · 15235 10th Ave, New York, NY 11357, US
Based on 684 listings with disclosed salaries, most logistics jobs in Tennessee pay between $60k–$160k per year. Individual offers vary with seniority, company size, and specialization.
How many Logistics jobs are open in Tennessee right now?
There are currently 8,150 open logistics positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Tennessee?
Companies currently hiring include Domino's, Amazon, Lowe's Companies, Inc., Tractor Supply Company, Advance Auto Parts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Tennessee?
Yes — 299 of the 8150 open logistics positions offer remote or hybrid work (87 remote, 212 hybrid).
How do I apply for Logistics jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.