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Kingsgate Logistics
Customer Support Specialist
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Mid level
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LTL Lead
West Chester Township, Ohio, United States · On-site
Mid level
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Full-time
high school, professional certificate
Medical Care, Dental Care, Vision Care, Backup Dependent Care, Adoption Assistance, Infertility Coverage
Posted 20d ago
~40 hrs/week
Remote in Elyria, Ohio, United States
Responsibilities
Supports pharmacy service operations by managing order intake, documentation, and data entry to ensure accurate and timely workflow. Monitors inventory and collaborates with stakeholders to resolve service issues and improve operational efficiency.
Requirements
Requires a High School Diploma or GED and at least 2 years of experience in pharmacy support or healthcare operations. Certification in pharmacy technician practice or medication handling is preferred.
Full job description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Responsibilities:
This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.
Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.
Supports pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery outcomes.
Coordinates order intake, documentation review, and transaction support activities to improve operational continuity and reduce processing delays.
Maintains pharmacy records, service documentation, and data entry activities to strengthen accuracy, traceability, and audit readiness.
Monitors inventory support activities, supply movement, and material availability to help sustain uninterrupted pharmacy operations.
Resolves routine service issues and escalates complex exceptions to support compliant handling and timely issue closure.
Collaborates with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs.
Contributes to process improvement and standardization efforts that enhance efficiency, quality controls, and future readiness across pharmacy support services.
Shift: M-F 9am-5pm
Education:
High School Diploma/GED or equivalent experience required.
2+ years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required.
Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred.
Skills and knowledge:
Ability to communicate effectively both orally and in writing
Ability to work quickly and accurately under time and volume constraints
Strong interpersonal skills
Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
Familiarity with pharmaceutical products, services and drug interactions
Strong organizational skills; attention to detail
Good analytical skills
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full time
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes.
Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures.
AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
pharmaceutical distributionsupply chain managementpharmaceutical serviceproduct commercializationhealthcare logisticsprovider efficiency technologiesconsultingand business coachingAnimal FeedHealth Care
Based on 1097 listings with disclosed salaries, most logistics jobs in Ohio pay between $54k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Logistics jobs are open in Ohio right now?
There are currently 14,189 open logistics positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Ohio?
Companies currently hiring include Domino's, Lowe's Companies, Inc., Advance Auto Parts, AutoZone, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Ohio?
Yes — 436 of the 14189 open logistics positions offer remote or hybrid work (136 remote, 300 hybrid).
How do I apply for Logistics jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.