Hospitality Jobs in Tulsa, OK (Now Hiring) — 220 open — Page 10

Overview

JOB PURPOSE:  

The Security Training Administrator (STA) oversees the strategic and operational planning, organization and implementation of departmental-wide security task oriented training.  The STA is responsible the for the review, assessment, development, management and execution of the training objectives, lesson plans, training materials and instruction, and training is in comformance with established  training standards.  The STA ensures training standards, practices and procedures are current and in alignment with federal, state or Osage Nation law when applicable.

  

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

 

MINIMUM QUALIFICATIONS:

• Must be 21 years of age.
• Must be qualified and experienced to instruct C.L.E.E.T. (Council of Law Enforcement Education and Training) Security Levels I, II and IV.
• CLEET Instructor Development Basic required and Advanced Instructor development preferred.
• Be able to train security personnel on other less lethal munitions, techniques and basic security oriented tasks.
• 10 years prior experience in law enforcement required, with military or civilian security services preferred.
• Bachelors degree preferred.
• Valid Driver’s License.
• CPR/AED/First Aid Certification required (within 6 months of hire).
• Must be able to pass background check, with no prior convictions of any felonies.
• Tribal preference and Native American Indian preference shall apply to all positions at Osage Casinos.
• Must be able to obtain and maintain Osage Nation Gaming License.

Responsibilities

GUEST SERVICE:

• Provides excellent internal and external guest services, treating all guests with courtesy and consideration at all times.
• Cooperates and communicates with all employees, always exhibiting mutual respect and consistently projecting a positive, helpful image and attitude.
• Monitors production and service levels by interacting with guest and staff

 

COMMUNICATION:

• Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, company newsletter and internal security information systems.
• Makes efforts to keep informed of security departmental information and communications.
• Effectively communicates concerns and information to supervisor and listens to communication from supervisor.
• Effectively relates ideas for improvements to supervisor and management in accordance with chain of command.
• On an individual basis or in a group format, explains why, shares information, and communicates the purpose of decisions to applicable staff.
• Ensures company information provided by management is effectively communicated to assigned staff and ensures staff concerns, requests for information, and ideas for improvement, are effectively relayed to management.
• Provides assistance to civil and law enforcement authorities in accordance with policy, regulation or law to include providing testimony in court or administrative hearings.

 

REGULATORY COMPLIANCE:

• Monitors all relevant activities of the area of responsibility, to ensure that all applicable laws, rules, regulations and controls of the organization, and the National Indian Gaming Commission (NIGC) and the Osage Nation Gaming Commission (ONGC) are understood and enforced by all applicable personnel.
• Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
• Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong leadership experience with a demonstrated working knowledge of complex and sensitive security operations and systems.
• Ability to work with individuals at all levels, both from within and outside the organization.
• Demonstrated interpersonal, organization, oral and written communication skills.
• Ability to design, develop, and implement training plans, curricula, operational procedures, and policies.
• Requires skill in preparing instructional aides and plans.
• Demonstrated ability to work autonomously.
• Demonstrated analytic and problem solving skills and ability to take initiative.
• Ability to read, write, speak and understand the English language. Read Company or departmental reports, newsletters, and documents.
• Ability to protect the Company’s value by keeping information confidential.
• Ability to exercise sound judgment and solicit assistance for decisions in a manner consistent with the essential job duties and responsibilities.
• Willing to travel locally, regionally, or out-of-state as needed.
• Ability to work nights and weekends.
• Ability to maintain physical condition and stamina appropriate to performance of assigned duties.
• Ability to update job knowledge by participating in educational opportunities; professional organizations; attending expos/conventions; and developing or maintaining professional networks.

JOB DUTIES:

• Manage the planning, development and implementation of security based instruction and certifications.
• Serves as a Training Instructor on all topics of security and other related matters.
• Identifies and implements revisions to course content or instructional materials as necessary to improve training curriculum effectiveness and quality.
• Evaluates training effectiveness to ensure training objectives have been met and maintains records of each training class.
• Manage and monitor all training records.
• Manage and assist qualified instructors with the implementation, and maintenance of departmental training, training curriculum, training systems, equipment and records..
• Present a positive image and maintain excellent communication skills, which shall include both oral and
• Remain abreast of current security techniques, methods, and procedures.
• Accounts for equipment inventory and maintenance for assigned training
• Enforces firing safety
• Analyzes difficulties of shooters during firing exercise and provides corrective assistance to individuals to improve their skills and
• Must be available to travel to different facilities on a regular
• Performs all other related and compatible duties as assigned.

 

PHYSICAL DEMANDS:

• Ability to talk or hear effectively.
• Ability to stand, walk and sit.
• Ability use hands to finger, handle, or feel objects, tools or controls.
• Ability reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
• Ability to lift at least 10 lbs and push, pull, or drag up to 30 lbs.

 

WORK ENVIRONMENT:

• Work is typically performed within the Casino and/or Casino Hotel setting.  Some work is performed in an outdoor setting with exposure to natural weather conditions.
• Exposure to fumes or airborne particles, including second-hand environmental smoke.
• Exposure to outside weather conditions. 
• The noise level in the work environment is moderate to high. 
• Exposure to risks associated with travel between properties and back and forth to other areas as may be required due to business demands.
• Exposure to the risks associated in attempting to resolve issues with extremely irate or difficult people.  
• Evening and weekend shifts may be required.  Extended hours and irregular shifts may be required.