Richmond, Virginia, United States · On-site
$18/hr–$19/hr
Job DetailsLevel: ManagementJob Location: Richmond, VA 23233Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $18.50 - $19.00 HourlyTravel Percentage: NegligibleJob Shift: AnyJob Category: Hospitality -…
Skills: Leadership, Problem-solving, Customer Service, Staff Supervision, Training and Mentoring
Richmond, Virginia, United States · On-site
$15/hr–$21/hr
250 rooms | 17,634 sq. ft. total event space across 13 meeting rooms Amenities include: on-site restaurants (La Grotta, 1885 Café & Market), lobby bar (Gather & Hem), indoor pool, fitness center, EV charging, banquet & m…
Skills: Event Set-Up, Equipment Management, Sanitation, Linen Handling, Physical Stamina
Richmond, Virginia, United States · On-site
$15/hr–$16/hr
Job DetailsJob Location: Richmond, VA 23231Salary Range: $15.50 - $16.50 Hourly Job Title: Guest Service Agent Company: Shamin Hotels Organizational Structure: Department: Operations Reports To: Front Office Manager Supe…
Skills: Guest Relations, Reservation Management, Payment Processing, Time Management, Attention To Detail
Richmond, Virginia, United States · On-site
$15/hr–$15/hr
We are hiring immediately for full time FOOD SERVICE WORKER/CASHIER positions. Location: VCU Health - 1250 East Marshall Street, Richmond, VA 23298. Note: online applications accepted only. Schedule: Full time schedule. …
Skills: Cash Handling, Food Preparation, Customer Service, Sanitation Standards, Portion Control
Richmond, Virginia, United States · On-site
$15/hr–$16/hr
Job DetailsJob Location: Richmond, VA 23231Salary Range: $15.50 - $16.50 Hourly Job Title: Guest Service Agent Company: Shamin Hotels Organizational Structure: Department: Operations Reports To: Front Office Manager Supe…
Skills: Guest Relations, Reservation Management, Payment Processing, Time Management, Attention To Detail
Richmond, Virginia, United States · On-site
$20/hr–$22/hr
Job DetailsJob Location: The Jefferson Hotel - RICHMOND, VA 23220Position Type: Full TimeSalary Range: $20.19 - $22.60 HourlyJob Shift: AnyThe Jefferson Hotel is seeking a detail-oriented Events Administrator plays a vit…
Skills: Hospitality Administration, Event Coordination, Client Relationship Management, Contract Administration, Microsoft Office
Richmond, Virginia, United States · On-site
Location: US-VA-Virginia-Virtual Pay Rate: Salary - Salary Plan, 68,000.00 USD Annual Work Shift: Job Description We’re looking for a friendly, compassionate, leader to join our culinary team! Support the healing journey…
Skills: Knife Skills, Cutting Techniques, Recipe Preparation, Live-action Cooking, Interpersonal Skills
Richmond, Virginia, United States · On-site
Working Title: Visitor Experience Specialist Position Type: Part-time (Wage/Hourly) FLSA Status: Non-Exempt: Eligible for Overtime Department: Visitor Services Pay Rate: $14.25 per hour **This is a non-exempt, hourly pos…
Skills: Customer Service, Cash Handling, Point-of-Sale Systems, Interpersonal Communication, Oral Communication
Richmond, Virginia, United States · On-site
Job DetailsLevel: EntryJob Location: Richmond, VA 23235 Job Title: Director of Sales Company: Shamin Hotels Position Overview: The Director of Sales oversees all aspects of sales and revenue generation for a hospitality …
Skills: Sales Strategy, Revenue Management, Client Relationship Management, Contract Negotiation, Team Leadership
Richmond, Virginia, United States · On-site
Location: US-VA-Virginia-Virtual Pay Rate: Salary - Salary Plan, 70,000.00 USD Annual Work Shift: Job Description We’re looking for a friendly, compassionate leader to join our culinary team! Be an integral part of the h…
Skills: Interpersonal Skills, Communication, Customer Service, Professionalism, Proactivity
Richmond, Virginia, United States · On-site
$16/hr–$23/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Cosmetics Sales, Beauty Consultation, Makeup Application, Skincare Recommendations, Clienteling
Richmond, Virginia, United States · On-site
$19/hr–$21/hr
The Leasing Agent is responsible for managing the leasing process for residential properties. This role involves attracting and retaining tenants, conducting property tours, processing lease applications, and ensuring hi…
Skills: Property Management, Leasing, Customer Service, Communication, Interpersonal Skills
Richmond, Virginia, United States · On-site
Envolve Community Management, LLC owns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' sa…
Skills: MS Word, MS Excel, Compliance Documentation, Customer Service, Team Building
Richmond, Virginia, United States · Hybrid
Faye is looking for a Customer Experience Specialist to join our fast-growing team in Richmond, Virginia as we take over the travel industry. This key role will ensure we are delivering a customer-first, best-in-class se…
Skills: Customer Service, Call Center Operations, Communication Skills, Time Management, Conflict Resolution
Richmond, Virginia, United States · On-site
We are looking for a reliable and experienced Janitorial Cleaner to perform a variety of cleaning duties to ensure a clean, safe, and orderly environment across assigned facilities. This role plays a critical part in mai…
Skills: Janitorial Cleaning, Custodial Services, Time Management, Chemical Safety, Attention To Detail
Richmond, Virginia, United States · On-site
$15/hr–$16/hr
Job DetailsLevel: EntryJob Location: Richmond, VA 23233Position Type: Full-Time/Part-TimeSalary Range: $15.50 - $16.50 HourlyJob Shift: AnyJob Category: Hospitality - Hotel The Hilton Richmond Hotel & Spa/Short Pump is l…
Skills: Guest Service, Communication, Food and Beverage Service, Banquet Setup, Teamwork
Richmond, Virginia, United States · On-site
$15/hr–$16/hr
Job DetailsLevel: EntryJob Location: Richmond, VA 23233Position Type: Full-Time/Part-TimeSalary Range: $15.50 - $16.50 HourlyJob Shift: AnyJob Category: Hospitality - Hotel The Hilton Richmond Hotel & Spa/Short Pump is l…
Skills: Guest Service, Communication, Food and Beverage Service, Banquet Setup, Teamwork
Richmond, Virginia, United States · On-site
$15/hr–$16/hr
Job DetailsLevel: EntryJob Location: Richmond, VA 23233Salary Range: $15.75 - $16.75Travel Percentage: NoneJob Shift: DayJob Category: Hospitality - Hotel Are you looking for a housekeeping position with an amazing compa…
Skills: Room Cleaning, Guest Service, Attention To Detail, Teamwork, Time Management
Richmond, Virginia, United States · On-site
$16/hr
Job DetailsLevel: EntryJob Location: Richmond, VA 23294Position Type: Part TimeSalary Range: $16.00 HourlyTravel Percentage: NoneJob Shift: Breakfast: 5:00 am - 12 pm Job Title: Breakfast Attendant Company: Shamin Hotels…
Skills: Customer Service, Time Management, Prioritization, Attention To Detail, Food Preparation
Richmond, Virginia, United States · On-site
$15/hr–$16/hr
Job DetailsLevel: EntryJob Location: Richmond, VA 23233Salary Range: $15.75 - $16.75Travel Percentage: NoneJob Shift: DayJob Category: Hospitality - Hotel Are you looking for a housekeeping position with an amazing compa…
Skills: Room Cleaning, Guest Service, Attention To Detail, Time Management, Teamwork
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Oversee daily front desk operations to ensure exceptional guest service and adherence to brand policies. Supervise, train, and mentor front desk associates while managing room availability and financial transactions.
Requires 1-2 years of hotel front desk experience, preferably at a Hilton property, and a high school diploma. A degree in hospitality or business and proficiency in PEP or similar property management systems are preferred.
Job DetailsLevel: ManagementJob Location: Richmond, VA 23233Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $18.50 - $19.00 HourlyTravel Percentage: NegligibleJob Shift: AnyJob Category: Hospitality - Hotel
The Hilton Richmond Hotel & Spa/Short Pump is seeking a hospitality professional to join our team as a Front Desk Supervisor. This is a great opportunity for a guest service champion looking to build a career with a growing hospitality company.
The Hilton Short Pump is a flagship property of Shamin Hotels, Central Virginia's largest hotel management company. We own and operate more than 78 full- and select-service hotels under the Hilton, Hyatt, Marriott, InterContinental and Choice flags.
We offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability and a 401k plan. We also offer paid time off, a world class hotel discount program and a fun, friendly place to work. We work hard but have fun doing it and are proud of our commitment to excellence and outstanding guest service.
The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service and assisting in the training and development of front desk associates. This role requires strong leadership, problem-solving skills, and the ability to handle guest concerns efficiently while maintaining a welcoming and professional environment.
Supervise front desk staff, ensuring smooth operations and adherence to Hilton and Shamin Hotels policies and procedures.
Provide excellent customer service by addressing guest inquiries, concerns, and special requests promptly and professionally.
Assist with the check-in and check-out process, ensuring accuracy and efficiency.
Train and mentor front desk associates to uphold high service standards.
Monitor room availability, reservations, and rates to maximize occupancy and revenue.
Handle guest complaints and resolve issues to ensure guest satisfaction.
Oversee cash handling procedures, billing, and financial transactions at the front desk.
Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest experiences.
Enforce safety and security procedures to protect guests and staff.
Assist in scheduling and managing front desk team members’ shifts.
Ensure compliance with Hilton and Shamin Hotels brand standards and operational policies.
Shamin Hotels is proud to be an equal opportunity employer and welcomes applicants from all backgrounds. We maintain a drug free work environment and require all applicants to agree to a pre-employment background check.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
This role requires a commitment to hospitality and guest service, a friendly demeanor, strong leadership and problem-solving skills, and the ability to handle guest concerns efficiently.
Must have at least one- to two-years experience working at a hotel front desk and experience at a Hilton property is highly desirable.
High school diploma or equivalent is required and a two- or four-year degree in hospitality or business is preferred.
Must have an interest in hospitality and take pride in providing excellent guest service.
Should have a friendly personality and strong communication and problem-solving skills.
Proficiency in Microsoft Office Suite and internet-based applications is required and experience with hotel property management systems such as PEP is ideal.
Ability to work flexible hours, including nights, weekends, and holidays.
Leadership and team-building skills with a focus on employee development.
Ability to multitask and handle stressful situations professionally.
Must be able to stand for long periods of time.
Shamin Hotels owns and operates over 70 hotels across 5 states with a dedicated team of 3,000+ associates.
Shamin Hotels is the largest hotel owner and operator in Virginia, with a 45+ year history and extensive portfolio spanning 79 hotels, 10,000+ rooms, and 2+ million customers served per year across Virginia, New York, Maryland, Florida, and North Carolina. Shamin invests in trusted brands and cultivates each classic hotel with signature touches, resources, styles, and services to enhance the routine business meeting or unique special occasion.
Offices: 1001 Boulders Pkwy, Richmond, Virginia 23225, US
There are currently 676 open hospitality positions in Richmond, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Shamin Hotels, Compass Group, Sheetz, Starbucks, The Wendy's Company, among others. Browse the listings above to see every active employer.
Yes — 13 of the 676 open hospitality positions offer remote or hybrid work (10 remote, 3 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
