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Part-time
high school
Bonus based on performance, Employee discounts, Free uniforms, Health insurance, Opportunity for advancement, Training & development
Posted 79d ago
~40 hrs/week
Responsibilities
Act as the first point of contact for members and guests by providing high-energy hospitality and managing check-ins. Handle retail transactions, answer phone calls, and maintain the cleanliness of the lobby area.
Requirements
Requires a high school diploma or GED and at least 6 months of customer service experience in fitness, retail, or hospitality. Must possess basic computer skills and the ability to stand for full shifts.
Full job description
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Wellness resources
We Empower the Fighting Spirit in You!
The Front Desk Representative is the face of the club and the first point of contact for our members and guests. You will deliver superior customer service by creating a welcoming environment, assisting with retail purchases, and ensuring everyone who walks through our doors feels the energy of the UFC GYM community.
What We Offer
Competitive Salary & Performance Bonuses
Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees)
Growth: Tuition assistance and opportunities for career advancement
Perks: Free gym membership, employee discounts, and free or discounted recertifications (NASM, ACE, ISSA)
Key Responsibilities
Customer Service & Hospitality
First Impressions: Warmly greet members and guests as they enter and leave the club, maintaining a professional and high-energy atmosphere.
Communication: Answer incoming calls professionally, transferring them promptly to the correct department or individual.
Check-In & Registration: Verify memberships, enroll the members for classes, and check-in prospective members for the sales team.
Problem Solving: Address member questions directly or guide them to the appropriate lead for further assistance.
Sales & Administration
Retail Excellence: Sell supplements, apparel, and gear. Process transactions accurately using the point-of-sale (POS) system.
Club Upkeep: Keep the front desk and lobby area neat, clean, and organized.
Daily Operations: Perform opening and closing procedures and assist with inventory or product pricing as needed.
Member Support: Call members regarding past-due accounts to help them maintain their active status.
Professional Standards
Reliability: Adhere to shift schedules, including all meal and rest break periods.
Engagement: Stay focused on member needs, avoiding non-work-related activities like personal cell phone use or internet surfing while on duty.
Qualifications
Experience: Minimum 6 months of customer service experience in fitness, retail, hospitality, or food service.
Skills: Strong interpersonal skills, a friendly personality, and the ability to multitask with high attention to detail.
Technical: Basic computer skills and experience handling multiple phone lines.
Education: High School Diploma or GED required.
Certifications: Current CPR/AED certification is required for overnight staff.
Physical: Ability to stand for a full shift and occasionally lift or move up to 25 lbs.
Ready to be the face of the gym? Apply today! We respond to all applications.
UFC GYM is the global leader in MMA-inspired fitness.
Industry
Wellness and Fitness Services
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Newport Beach, California
LinkedIn followers
39,674
UFC GYM is the global leader in MMA-inspired fitness. Train Different in 150 locations around the world.
Rooted in authenticity, UFC GYM is an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability. The company was founded in alliance with New Evolution Ventures™ (NeV), developers of many of the world’s most successful fitness brands.
For more information, visit www.ufcgym.com or explore career opportunities at www.ufcgym.com/careers.
Offices: 1501 Quail St, Newport Beach, California 92660, US
FitnessHealthYouth Martial ArtsSports Performance TrainingPersonal TrainingMMAand Functional FitnessTrainingSportsHealth Care
How many Hospitality jobs are open in Kailua, HI right now?
There are currently 122 open hospitality positions in Kailua, HI listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Kailua, HI?
Companies currently hiring include Four Seasons, UFC GYM, Kohanaiki Shores LLC, KBP Bells, Hunt Military Communities, among others. Browse the listings above to see every active employer.
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