Greater London, England, United Kingdom · On-site
$33k–$38k/yr
DUTY MANAGER OTE: £33,000 – £38,000 per annum Zest Leisure Group is a privately owned company and one of the most successful franchise groups within the Anytime Fitness UK & Ireland network. Our journey began in 2015 wit…
Skills: Customer Service, Sales Performance, Lead Generation, Operational Management, Communication
Greater London, England, United Kingdom · On-site
$33k–$38k/yr
DUTY MANAGER OTE: £33,000 – £38,000 per annum Zest Leisure Group is a privately owned company and one of the most successful franchise groups within the Anytime Fitness UK & Ireland network. Our journey began in 2015 wit…
Skills: Customer Service, Sales Performance, Lead Generation, Operational Excellence, Communication
Greater London, England, United Kingdom · On-site
$42k–$49k/yr
ASSISTANT GENERAL MANAGER OTE: £42,000 – £48,500 per annum Zest Leisure Group is a privately owned company and one of the most successful franchise groups within the Anytime Fitness UK & Ireland network. Our journey bega…
Skills: Customer Service, Operational Management, Sales Performance, Team Leadership, Membership Sales
Greater London, England, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Team Leadership, Customer Service, Shift Coordination, Conflict Resolution, Attention to Detail
Greater London, England, United Kingdom · Hybrid
What’s Yonder? "It's as if Time Out, Amex and Monzo had a baby" - Will T, Yonder Member We're building the financial membership of the future. One that works for how you live now. Not how your parents banked in the '90s.…
Skills: Cold Outreach, Lead Generation, Pipeline Management, CRM Hygiene, Sales Sequencing
DraughtsGreater London, England, United Kingdom · On-site
$40k–$75k/yr
The Role The Business Development & Group Sales Manager is responsible for driving high-value group and corporate revenue by selling Draughts as a complete hosted experience, where food, drink, and play work together to …
Skills: Outbound Sales, Business Development, Pipeline Management, CRM Management, Account Development
Greater London, England, United Kingdom · On-site
$31k–$39k/yr
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Kitchen Management, Team Leadership, Staff Training, Food Safety, Hygiene Regulations
Greater London, England, United Kingdom · On-site
$40k–$42k/yr
Retirement Communities Manager Trellis house, 1 Mill Road, Colliers Wood, Greater London, SW19 2NE £39,982.80 - £42,084.80 per year 37.5 Hours per week Lead with purpose, inspire independence We’re proud to be recognised…
Skills: Community Management, Customer Service, Communication Skills, Organisational Abilities, Problem-solving
Greater London, England, United Kingdom · On-site
$13/hr–$13/hr
Full job description Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with G…
Skills: Leadership, Team Management, Customer Service, Inventory Management, Conflict Resolution
Greater London, England, United Kingdom · Hybrid
Overview At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recogniz…
Skills: Presentation Design, Visual Storytelling, PowerPoint, Canva, Adobe Creative Suite
Greater London, England, United Kingdom · On-site
Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Harrow store, we’ll support you to become a destination expert so that you can recommen…
Skills: Customer Service, Sales, Conflict Resolution, Time Management, Collaboration
Greater London, England, United Kingdom · On-site
Description Role Summary: The Salon Manager leads and inspires the team of service providers to deliver exceptional guest experiences and achieve commercial targets. As the key floor-based leader, this role balances hand…
Skills: Leadership, Team Development, Coaching, Performance Management, Guest Experience Management
Greater London, England, United Kingdom · On-site
What you’ll be doing: Role modelling and coaching for high standards and efficiency across the whole food hall. Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer s…
Skills: People Management, Customer Service, KPI Delivery, Employee Relations, Operational Leadership
Greater London, England, United Kingdom · On-site
$36k/yr
What you’ll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operatio…
Skills: Line Management, Customer Experience Management, Performance Management, KPI Delivery, Employee Relations
Greater London, England, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Customer Service, Drink Preparation, Food Service, Attention To Detail, Teamwork
Greater London, England, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Customer Service, Drink Preparation, Food Serving, Attention To Detail, Teamwork
Greater London, England, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Customer Service, Drink Preparation, Food Service, Attention To Detail, Teamwork
Greater London, England, United Kingdom · On-site
$34/hr–$35/hr
Multi-Site Community Manager - Fairmount, The George and Richmond Apartments Portland, Oregon Who we are: CloudTen is a residential brand headquartered in Nevada that manages and operates multifamily properties throughou…
Skills: Personnel Management, Leasing Oversight, Financial Management, Budgeting, Marketing
Greater London, England, United Kingdom · On-site
$39k–$45k/yr
Assistant General Manager for The Bull, Wanstead (live out) About Us Livelyhood Pub Group is proud to be an independent London Hospitality Operator where every guest experience matters. Our sites are built on the fun art…
Skills: Pub Management, Team Leadership, Operational Excellence, Sales Driving, Profitability Management
Greater London, England, United Kingdom · On-site
We are looking for a passionate Guest Experience Expert to join our wonderful team at London Marriott Hotel Kensington. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of s…
Skills: Guest Relations, Check-in Processing, Check-out Processing, Problem Solving, Multi-tasking
Greater London, England, United Kingdom • On-site
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The Duty Manager is responsible for driving membership sales, lead generation, and ensuring exceptional customer service for members. They also oversee day-to-day club operations, maintain health and safety standards, and support fitness functions.
Candidates must have at least one year of experience in the fitness industry and a passion for health and customer service. A professional, sales-driven individual with strong communication skills and a GCSE or equivalent is preferred.
DUTY MANAGER
OTE: £33,000 – £38,000 per annum
Zest Leisure Group is a privately owned company and one of the most successful franchise groups within the Anytime Fitness UK & Ireland network.
Our journey began in 2015 with the opening of our first club in Tooting. Since then, we have expanded across London with clubs in Ladbroke Grove, Balham, Swiss Cottage, Wimbledon, and most recently Clapham Junction.
We take great pride in delivering a high-quality environment and member experience, while creating a workplace where our people can thrive and develop. With exciting future expansion plans, there has never been a better time to join our growing business.
We are now looking for an ambitious, energetic, and service-driven Duty Manager to join our team.
The Role
As Duty Manager, you will support the ongoing success of the club through exceptional customer service, operational excellence, and strong sales performance.
You will play a key role in creating a welcoming environment for members while supporting the day-to-day operations of the club.
Key Responsibilities
Support the ongoing growth and success of the club
Drive membership sales and support lead generation activity
Deliver exceptional service throughout the member journey
Support day-to-day operational tasks within the club
Support the fitness function, including group exercise and personal training
Act as a brand ambassador at all times
Lead by example with professionalism and integrity
Support marketing campaigns, outreach activity, and club promotions
Ensure operational standards and health & safety procedures are maintained
What We’re Looking For
Professional and highly motivated individual
Excellent communication and interpersonal skills
Sales-driven with a passion for exceeding targets
Strong business awareness and problem-solving skills
High energy, resilience, and adaptability
Flexible and able to multitask effectively
Passion for fitness, health, and customer service
Strong team player with a proactive attitude
Your Commitment
This is a full-time position working 5 days per week. Shift patterns include mornings, evenings, and some weekends (1 in 4), as standard within the leisure industry.
The Benefits
Industry-leading pay and generous bonus scheme
Complimentary gym membership
Loyalty holiday scheme
High-quality training and development
Genuine career progression opportunities within a growing business
Accredited learning and development programme
Company pension
24/7 Employee Assistance Programme
Cycle to work scheme and insurance benefits
Early access to earned pay
Reward and recognition programme
Staff social events
Company referral programme
Additional incentives and benefits
Experience & Education
GCSE or equivalent (preferred)
Fitness industry experience: 1 year (required)
Work Location: In person
Founded in 2015, Zest Leisure Group is a proud Anytime Fitness franchise operator, managing a growing portfolio of high performing clubs across London, including Tooting, Ladbroke Grove, Balham, Swiss Cottage, Wimbledon, and Clapham Junction. We are passionate about creating inclusive, supportive fitness communities and delivering consistently high standards across our clubs. Our focus is on people first leadership, strong team culture, and exceptional member experiences, ensuring every club is a place where both members and team members can thrive. With ambitious plans for continued growth and expansion, Zest Leisure Group is committed to developing talent, embracing innovation, and positively impacting the communities we serve one club at a time
Offices: London, SW11 1QN, GB · 276-288 Lavender Hill, London, SW11 1LJ, GB · 176 Balham High Road, London, England SW12 9BW, GB · Unit 5, Harben House Harben Parade, Finchley Rd, London, NW3 6JR, GB · 185 Tooting High Street, London, England SW17 0SZ, GB
There are currently 229 open hospitality positions in Greater London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Greene King Brewery, BaxterStorey, Harvey Nichols, Radisson Collection, Livelyhood Pub Group, among others. Browse the listings above to see every active employer.
Yes — 18 of the 229 open hospitality positions offer remote or hybrid work (2 remote, 16 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
