Grand Rapids, Michigan, United States · On-site
From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint.…
Skills: Reservation Management, Customer Service, Rooming List Management, Reporting, Microsoft Excel
Grand Rapids, Michigan, United States · On-site
$17/hr–$21/hr
Cook Department: Dining Services Employment Type: Part Time Location: Grand Rapids, MI Reporting To: Dante Owens Compensation: $17.51 - $21.23 / hour Description Schedule: Part-time, 30 hours per week | 10am - 7pm | Vari…
Skills: Meal Preparation, Cooking, Dietary Restriction Management, Food Presentation, Collaboration
Grand Rapids, Michigan, United States · On-site
The Hilton Garden Inn is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! Guest Service Representative: Starting wage is $17/hour - …
Skills: Guest Service, Sales Techniques, Problem Solving, Communication Skills, Cash Handling
Grand Rapids, Michigan, United States · On-site
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
Skills: Food Preparation, Sanitation, Kitchen Safety, Cash Handling, Inventory Management
Grand Rapids, Michigan, United States · Hybrid
$30k–$60k/yr
Company Overview: At PRP Wine International, we have been the pioneers of in-home wine samplings, bringing the essence of vineyards directly to our clients for over five decades. Our mission is to entertain and enlighten…
Skills: Wine Knowledge, B2B Sales, B2C Sales, Client Acquisition, Client Retention
Grand Rapids, Michigan, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Baking, Frying, Decorating, Packaging, Merchandising
Grand Rapids, Michigan, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Food Preparation, Packaging, Merchandising, Inventory Rotation, Basic Mathematics
Grand Rapids, Michigan, United States · On-site
$13/hr–$17/hr
We Are Inspired to Serve. Join us!Part of a nation wide family of Continuing Care Retirement Communities is seeking a Dishwasher. The purpose of this position is to operate the dishwashing machine and provides orderly ma…
Skills: Dishwashing, Sanitation, Kitchen Maintenance, Equipment Operation, English Communication
Grand Rapids, Michigan, United States · On-site
$13/hr–$17/hr
We Are Inspired to Serve. Join us!Part of a nation wide family of Continuing Care Retirement Communities is seeking a Dishwasher. The purpose of this position is to operate the dishwashing machine and provides orderly ma…
Skills: Dishwashing, Sanitation, Kitchen Maintenance, Equipment Operation, English Communication
Grand Rapids, Michigan, United States · Remote Solely
We are seeking organized, dependable individuals to join our team as Remote Travel Coordinators. In this role, you will assist clients with researching, planning, and booking vacations, cruises, honeymoons, destination w…
Skills: Travel Planning, Client Communication, Organization, Customer Service, Marketing
Grand Rapids, Michigan, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Beverage Preparation, Cash Handling, Customer Service, Food Safety, Inventory Rotation
Grand Rapids, Michigan, United States · On-site
The Morning Belle Host role is designed to teach restaurant skills for future growth and is responsible for duties that support Uncommon Hospitality to guests. They assist the Front of House team with entry-level duties …
Skills: Guest Greeting, Seating Management, Reservation Handling, Customer Service, Table Clearing
Grand Rapids, Michigan, United States · On-site
Job Description Do you love to cook? Are you passionate about food? As a Cook on our team, you’ll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipmen…
Skills: Food Preparation, Cooking Methods, Food Safety, Sanitation, Knife Skills
Grand Rapids, Michigan, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Vehicle Inspection, Customer Service, Safe Driving, Manual Transmission Operation, Conflict Resolution
Grand Rapids, Michigan, United States · On-site
Job Description It’s time to bake new dreams! As an integral member of our amazing Food Services Team, you’ll feel right at home at Aramark. With the chance to try different flavors and baking styles, you’ll follow mouth…
Skills: Baking, Food Preparation, Food Safety, Sanitation, Equipment Operation
Grand Rapids, Michigan, United States · On-site
Butterworth Hospital, 100 Michigan St Grand Rapids. Schedule: Part Time, 7 a.m. to 3:30 p.m. Monday to Sunday. Variable weekend. Job Summary Cleans and disinfects assigned work area according to department procedures. Re…
Skills: Cleaning, Disinfecting, Waste Disposal, Floor Maintenance, Customer Service
Grand Rapids, Michigan, United States · On-site
$20/hr–$24/hr
Creative Dining is hiring immediately for a full-time Retail Supervisor. Location: 3201 Burton St SE Grand Rapids, MI 49546Schedule: Full time schedule. Tuesday - Friday 10 am - 6:30 pm, Saturdays 8 am - 4:30 pmRequireme…
Skills: Staff Leadership, Training And Coaching, Scheduling, Performance Evaluation, Inventory Management
Grand Rapids, Michigan, United States · On-site
$16/hr–$19/hr
Creative Dining is hiring immediately for a full-time Stockroom Attendant position starting immediately. Location: 3201 Burton St SE Grand Rapids, MI 49546Schedule: Full time schedule. Evenings and weekends.Requirement: …
Skills: Inventory Management, Food Safety Standards, FIFO Method, Receiving And Inspection, Organization
Grand Rapids, Michigan, United States · On-site
$17/hr–$18/hr
Creative Dining is hiring for a full-time General Food Service Employee. Location: 3201 Burton St SE Grand Rapids, MI 49546Schedule: Full time schedule. Looking for open availability or evening availability.Requirement: …
Skills: Food Preparation, Customer Service, Catering Support, Station Maintenance, Dishwashing
Grand Rapids, Michigan, United States · On-site
$17/hr–$18/hr
Creative Dining at Calvin University is hiring immediately for a full-time Janitorial General Food Service Employee. Location: 3201 Burton St SE Grand Rapids, MI 49546Schedule: Full time schedule. Weekends required.Requi…
Skills: Facility Cleaning, Sanitation, Waste Management, Restroom Maintenance, Chemical Handling
Grand Rapids, Michigan, United States • On-site
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Manage daily guest reservations for group, convention, and social clients while serving as the primary point of contact for corporate accounts. Coordinate closely with hotel leadership and front desk staff to ensure accurate room blocking and seamless guest arrivals.
Requires a minimum of 2 years of supervisory experience in hotel operations and proficiency in Microsoft Office. A four-year college degree is preferred along with the ability to master specific hotel reservation systems.
From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.
This is a full-time position. This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.
SUMMARY:
The Group Reservations Coordinator is an hourly position. This role provides the highest level of service for our group/convention/social clients and their event reservation experience. This position displays above and beyond care for all guests that they may come in contact with, while maintaining a professional manner. Hours and days worked will be based on business needs as determined by the Director of Group Reservations / Group Reservation Manager(s) and/or the Director of Rooms.
ESSENTIAL FUNCTIONS:
The Group Reservations Coordinator (GRC) is responsible for the daily management of guest reservations defined under the group reservations category. Further job requirements include but are not limited to:
1. Accurate input of rooming lists, or delegation thereof with timely (48 hour) follow-up to assure complete accuracy.
2. 48-hour turnaround on specialized reservation information found on Re-Caps one year out or less, 72 hour on all groups 1+ year out.
3. The GRC will act as the direct point of contact for our corporate and social clients and assist with all direct bill reservations.
4. The GRC will work closely with the Business Travel Manager and assist with reservations.
5. The GRC will complete weekly pick up reporting for groups 90 days out.
6. The GRC must be present for any Rooms or Group related meetings in the absence of the Group Reservations Manager(s).
7. Continual communication to hotel front desk agents and leadership regarding block information.
8. Group History Tracking: wash percentage of groups over 100 room nights to be tracked and group recap summary to be distributed within 48 hours of groups departure.
9. GRC to assist Front Desk with blocking, pre-registering, pre-keying, and satellite check-ins when needed.
10. Morning and evening availability. To be present and able to assist the front desk during large volume group arrivals and departures - flexible schedule to be planned one week in advance.
11. Continual monitoring of all group cut-off dates and blocks, especially over tight dates, to ensure sell-out status when appropriate.
12. Responsibilities are not limited to the above and GRC will assist with other tasks as assigned by Leadership
REQUIRED SKILLS:
- Must become a routine user of all Amway Grand Plaza Hotel Reservation systems (OnQ, R&I, Passkey, and Delphi)
- Must be familiar with hotel layout, products, services, amenities, and history.
- Ability to utilize either Lotus or Excel to produce monthly reports.
- Must be able to utilize Microsoft Word for Windows Documents.
EDUCATION & EXPERIENCE:
- Four-year degree from an accredited college or university preferred.
- 2+ years supervisory experience in a hotel operations department.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the associate:
- Is regularly required to stand, walk
- Is required to use hands and fingers to handle or feel objects
- Is required to frequently reach with hands and arms
- Is regularly required to talk or hear; taste or smell
- Is occasionally required to sit and stoop; kneel, crouch, or crawl
- Must occasionally lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, and peripheral vision
It's not about us. It's about you.
AHC Hospitality is a management company headquartered in Grand Rapids, Michigan. We specialize in providing customized hospitality solutions for hotels, resorts, and restaurants by implementing successful operation models that yield positive results for our owners, associates, and guests. We believe in looking ahead and leading the industry in what’s new and what’s next in hospitality. Our insight helps our clients adapt, innovate, implement change, and move forward – faster. With excellent customer service at the core of all operations, the company is led by President/CEO Rick Winn and VP/Managing Director George Aquino. Valuing both guests and associates while providing outstanding hospitality experiences has allowed this company to retain its heritage while adapting to the 21st century. The hotel company is part of the Amway family of companies, which began in 1959.
Offices: 187 Monroe Ave NW, Grand Rapids, MI 49503, US
There are currently 409 open hospitality positions in Grand Rapids, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, AHC Hospitality, Corewell Health, Creative Dining Services, Suburban Inns, among others. Browse the listings above to see every active employer.
Yes — 8 of the 409 open hospitality positions offer remote or hybrid work (7 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
