Practice Manager, Sales & Operations Employment Type: Full-Time Compensation: $100,000 + bonus Serenity is hiring a Practice Manager, Sales & Operations to take full ownership of a high-volume service location — the team…
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Omni PGA Frisco Resort & Spa Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone S…
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Frisco, Texas, United States · On-site
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Domino's
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Frisco, Texas, United States · On-site
Entry level$1.3B raised
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Parking Management Services, Inc.
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Frisco, Texas, United States · On-site
$15/hr–$20/hr
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Full-time
Medical coverage, Dental coverage, Vision coverage, 401(k) retirement plan, Paid time off, Paid holidays
Posted 17d ago
~40 hrs/week
Responsibilities
The Operations Sales Manager will oversee the daily operations, staffing, and workflow of a high-volume service location. They are responsible for driving sales performance, meeting revenue targets, and ensuring a high standard of member experience.
Requirements
Candidates must have 10+ years of leadership experience blending operations management and sales. A proven track record of exceeding sales targets and managing KPIs is required.
Full job description
Practice Manager, Sales & Operations
Employment Type: Full-Time
Compensation: $100,000 + bonus
Serenity is hiring a Practice Manager, Sales & Operations to take full ownership of a high-volume service location — the team, the floor, the numbers, the sales pipeline, and the member experience. This is a role for someone who has already proven they can drive revenue while running a tight operation and is ready to do both at a higher level. You'll be expected to lead visibly, hold your team accountable to performance targets, and keep the standard high even when things get complicated. If your background blends operations management with a track record of hitting sales goals, you'll walk in already speaking the language. No industry-specific experience required.
What You'll Be Responsible For
Own the full day-to-day operation of a high-volume service location — staffing, workflow, floor presence, and output quality
Drive sales performance across the location, holding yourself and your team accountable to clearly defined revenue targets and KPIs
Set the performance standard for your team and hold it consistently through coaching, feedback, and structured accountability
Ensure every member interaction is efficient, professional, and reflects the level of service Serenity is known for — while identifying and converting sales opportunities
Track location KPIs — sales volume, conversion rates, efficiency, and quality scores — and use that data to make real operational and commercial decisions
Identify underperformance early and address it directly, with clarity and follow-through
What We're Looking For
10+ years of leadership experience with a demonstrated blend of operations management and sales — you've run the floor and owned a number
A proven track record of meeting and exceeding sales targets with the results to back it up
Demonstrated accountability to KPIs — you've managed them, reported on them, and made decisions based on them
Background in hospitality, upscale retail, or premium service operations is a strong advantage — if you've run a location where member experience and revenue performance drove every decision, you already know what this job feels like
You've had direct performance conversations and have the outcomes to show for them
You don't wait to be told something is off — you see it, own it, and fix it
Compensation & Benefits
$100,000+ annually plus bonus incentives
90% employer-paid medical, dental, and vision coverage
401(k) retirement plan
10 PTO days to start, 15 after year one + 10 paid holidays
About Serenity
Serenity is a technology-driven company that delivers advanced, evidence-based solutions for members looking for better outcomes. We run elevated, high-standard service locations and we take the quality of that experience seriously at every level. The people who lead our locations set the tone for everything — and we look for leaders who understand that hitting the number and raising the standard are the same job. If you've built your career running operations where cutting corners wasn't an option and missing targets wasn't acceptable, you'll be at home here.
Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.
How many Hospitality jobs are open in Frisco, TX right now?
There are currently 374 open hospitality positions in Frisco, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Frisco, TX?
Companies currently hiring include Omni Hotels & Resorts, Starbucks, Coury Hospitality, Aramark Healthcare+, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Frisco, TX?
Yes — 5 of the 374 open hospitality positions offer remote or hybrid work (3 remote, 2 hybrid).
How do I apply for Hospitality jobs in Frisco, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.