Front Desk Supervisor | Residence Inn, Denver Park Meadows
Centennial, Colorado, United States · On-site
Mid level
This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high standards of …
Front Desk Supervisor | Courtyard, Denver Park Meadows
Centennial, Colorado, United States · On-site
$20/hr–$22/hr
Mid level
This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high standards of …
Position Summary The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadersh…
Skills: Hospitality, Team leadership, Guest engagement, Operational management, Food safety
Housekeeping Associate, Part-Time | Courtyard, Denver Park Meadows
Centennial, Colorado, United States · On-site
$18/hr–$19/hr
Entry level
This position is responsible for cleaning guestrooms according to company standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations to ensure guest sat…
Skills: Housekeeping, Cleaning, Customer service, Attention to detail, Linen management
Houseperson, Part-Time | Courtyard, Denver Park Meadows
Centennial, Colorado, United States · On-site
$18/hr–$19/hr
Entry level
This position is responsible for cleaning and maintaining public spaces and stocking housekeeping supplies. Assists housekeepers and guests as needed by providing friendly, courteous and professional service, including a…
Skills: Cleaning, Housekeeping, Customer service, Attention to detail, Stocking
We are hiring immediately for a full time CHEF position. Location: Dish Network - 9601 S. Meridian Boulevard, Englewood, CO 80112 Note: online applications accepted only. Schedule: Full time schedule. Monday - Friday, 6:…
Position Summary The Facility Operations Assistant Manager is a full-time position that assists the Facility Operations Manager in delivering clean and functioning facilities while providing excellent customer service. T…
Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Play…
Skills: Customer service, Hospitality, Teamwork, Communication, Food service
Company Description Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services. Our team is revolutionizing senior living communities …
Skills: Customer Service, Hospitality, Communication Skills, Clerical Skills, Multi-line Telephone System
Morrison Living is hiring immediately for a Nutrition Care Manager position. Location: Morrison Living at Shalom Park in Aurora, CO Schedule: Monday to Friday with flexible hours Requirement: Must be a Registered Dietiti…
Skills: Medical Nutrition Therapy, Care Planning, Regulatory Compliance, Menu Development, Staff Leadership
Morrison Living is hiring immediately for a full time COOK position. Location: Someren Glen - 5000 East Arapahoe Avenue, Centennial, CO 80122. Schedule: Full time schedule. Hours and days may vary. Further details upon i…
Morrison Living is hiring immediately for full time and part time WAITER/WAITRESS positions. Location: Someren Glen - 5000 East Arapahoe Avenue, Centennial, CO 80122. Schedule: Full time and part time schedules. Hours an…
Do you love the responsibility to lead a team while making our residents love where they live? As a Maintenance Supervisor, you will help residents feel at home in our community by leading the maintenance team in efficie…
Position Summary The LifeCafe Staff will be responsible for executing menu items according to recipe and speed of service standards. They will need to deliver exceptional customer service and maintain a clean and sanitiz…
Skills: Food preparation, Customer service, Espresso preparation, Sanitation, Menu execution
Job Responsibilities Wash dishes, glassware, flatware, pots, or pans using dishwashers or by hand.Place clean dishes, utensils, and cooking equipment in designated storage areas.Maintain kitchen work areas, equipment, an…
Job Responsibilities Prepare and cook food items according to standardized recipes and menu specifications.Follow proper food safety and sanitation procedures to ensure food quality and safety.Adhere to portion control g…
Night Auditor, Full-Time | Residence Inn, Denver Park
Centennial, Colorado, United States · On-site
$19/hr–$21/hr
Entry level
The Night Auditor is a full-time position who is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the o…
We are hiring a Maintenance Technician to join our Engineering team! In this role, you’ll be responsible for ensuring all hotel equipment and systems operate safely and efficiently. You’ll be in charge of pre…
Skills: General maintenance, Facility repair, Problem-solving, HVAC, Electrical systems
As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, …
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Posted 16h ago
~40 hrs/week
Responsibilities
The Front Desk Supervisor oversees daily front office operations, including guest check-in/out, reservation processing, and service recovery. They are also responsible for hiring, training, and motivating staff to ensure high service standards and the achievement of revenue goals.
Requirements
Candidates must have at least two years of guest service experience, preferably in hospitality, and possess strong communication and leadership skills. A high school diploma or equivalent is required, with some college or a degree preferred.
Full job description
This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisfaction. Effective supervision of assigned staff to ensure guest satisfaction, positive employee relations and achievement of overall financial results.
• Accountable for guest satisfaction by ensuring service standards are met and guests’ needs and concerns are responded to in a timely manner with a focus on service recovery when applicable. • Works side by side with staff to train and model appropriate guest service standards. • Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations. • Anticipates and responds to guests in a friendly and positive manner. • Process check-ins and check-outs, verify billing, create reservations, and process special requests. • Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. • Assists in achieving business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction. • Responsible for interviewing, hiring, coaching, and development of front office associates. • Evaluates staff performance and coaches to ensure standards are met. • Works in conjunction with manager to deliver discipline/corrective action and make termination decisions. • Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees. • Ensures all required training for department employees is completed and training records are maintained. • Analyzes quality issues, identifies training needs, suggests changes and ensures implementation to improve results. • Utilizes available resources and adheres to CSM training policies. • Promotes collaboration and positive, professional work environment. • Responsible for assisting in effective labor management through proper scheduling, monitoring, and adjusting based on business needs. • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. • Monitors room availability, follows restrictions, and all booking policies and procedures. • Drives sales and maximizes revenue by up-selling rooms and amenities. • Uses expertise to suggest and implement changes to front desk operations as needed, while maximizing revenue and occupancy. • Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. • Must have high attention to detail, good communication skills and leadership ability. • Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. • Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all CSM Standard Operating Procedures. • Conduct routine inspections of front desk operations to maintain standards per CSM, local, state and federal regulations. • Ensures a clean and safe work environment, and follows all CSM procedures for guest/employee incidents.
Competencies/Skills Required: 2+ years prior guest service experience required, preferably in a hospitality setting. Basic computer knowledge and excellent verbal skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High school diploma or equivalent required some college or college degree preferred.
Physical Requirements: Ability to lift, push and pull up to 75 pounds on an occasional basis.
Related keywords
Front DeskHospitalityGuest SatisfactionRevenue ManagementStaff SupervisionCustomer ServiceTrainingPerformance CoachingLabor ManagementCheck-inCheck-outBillingReservationsLeadershipOperations ManagementProperty Management
CSM Corporation creates exceptional spaces where people work, live and visit.
Industry
Real Estate
Company size
1,001-5,000 employees
Founded
1976
Headquarters
Minneapolis, Minnesota
LinkedIn followers
7,847
Founded in 1976, CSM Corporation grew out of entrepreneur Gary Holmes’ first real estate asset purchase at the age of 14. Today CSM develops, manages, renovates and restores commercial, industrial, hotel and residential properties nationwide. The company has been recognized with dozens of industry awards for unique approaches to design and development, quality management and superb customer service. CSM’s current portfolio includes more than 2.3 million square feet of commercial and retail space, 4,687 hotel rooms and over 2,600 residential units across 14 states. CSM’s four decades of success are built on a company-wide commitment to treating customers and associates with integrity and respect, and for long-term dedication to its properties and host communities. For more information on CSM Corporation visit http://csmcorp.net/.
CSM 2021 Portfolio
• Over 2.3 million square feet of commercial and retail space
• 29 hotels
• 4,687 hotel rooms
• Over 2,600 residential apartment units
Offices: Suite #3000, Minneapolis, Minnesota 55415, US
CSM drives developmentleasing and management of Commercial Real Estate and Residential Apartment and Townhome communitiesowns and operates CarlsonHiltonHyatt and Marriott properties and leverages property maintenance by ProTech.Commercial Real EstateProperty ManagementReal Estate
How many Hospitality jobs are open in Centennial, CO right now?
There are currently 118 open hospitality positions in Centennial, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Centennial, CO?
Companies currently hiring include Domino's, Compass Group, Starbucks, CSM Corporation, 85C Bakery Cafe, among others. Browse the listings above to see every active employer.
How do I apply for Hospitality jobs in Centennial, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.