Mantra Esplanade Cairns sits within a prime location, walking distance to the swimming lagoon, pier and marina and a variety of restaurants, bars and cafes right at its door. Offering an extensive range of hotel, one and…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multi-tasking, Time Management
Company Description CPC Services Pty Ltd trading as Coral Expeditions is Australia’s pioneering cruise line. We specialise in a unique style of immersive adventures by small expedition ship. With humble beginnings hostin…
About EVT: Rydges Esplanade Resort Cairns is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In …
About EVT: Rydges Esplanade Resort Cairns is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and trave…
Mantra Trilogy is located on the bustling Cairns Esplanade and a stone’s throw from the shores of the Coral Sea. The property hosts 225 rooms comprising of hotel, one, two and three bedroom apartments spread over t…
Company Description Step into the tropical energy of Cairns at Novotel Cairns Oasis Resort, a lively destination where guests come to relax, explore, and enjoy unforgettable moments. With a sparkling lagoon-style pool, s…
Skills: Cleaning, Housekeeping, Attention To Detail, Time Management, Guest Relations
Company Description Welcome guests to the heart of Tropical North Queensland and be part of a team that creates memorable stays from the very first interaction. Pullman Cairns International is a vibrant full-service hote…
Skills: Guest Service, Luggage Handling, Communication Skills, Multitasking, Organization
The Careers are Better at Hungry Jack's! We are on the lookout for enthusiastic people who are ready to learn new skills as part of a fun, collaborative team. What’s great about working at Hungry Jack’s? We offer: On-the…
Skills: Customer Service, Food Preparation, Teamwork, Communication, Time Management
Food & Beverage Attendant - Cairns Coconut The Palm
Cairns, Queensland, Australia · On-site
Entry level$75M raised
Be Part of Something Bigger at Ingenia! At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable ho…
Lead a team. Drive results. Create great customer experiences. We're looking for an energetic and hands-on Site Manager to lead one of our premier retail fuel and convenience sites in Cairns. If you're passionate about c…
Skills: Leadership, Customer Service, Team Development, Sales Management, Operational Standards
Be Part of Something Bigger at Ingenia! At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable ho…
Skills: Organization, Reliability, Communication skills, Attention to detail, Problem solving
Event Cinemas sets itself apart with a world of entertainment experiences under one roof. From setting the global standard in premium cinema to creating playful, welcoming spaces, we’re always evolving to delight o…
Skills: Customer Service, Cash Handling, Food and Beverage Preparation, Queue Management, Crowd Control
Event Cinemas sets itself apart with a world of entertainment experiences under one roof. From setting the global standard in premium cinema to creating playful, welcoming spaces, we’re always evolving to delight o…
Skills: Customer Service, Cash Handling, Food and Beverage Preparation, Queue Management, Crowd Control
Company Description Pullman Cairns International is a distinguished five‑star hotel located on the Cairns Esplanade, offering refined accommodation, premium dining and conference facilities in the heart of tropical North…
Skills: Industrial Laundry Operations, Stain Removal, Chemical Handling, Team Leadership, Fabric Care
Company Description At SIXT Australia, we're revolutionising car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with p…
Skills: Sales Expertise, Customer Service, Communication, Teamwork, Time Management
Job Description At Ampol, We’re Powered by People! As one of Australia’s leading convenience retailers, Ampol is all about making life easier for our customers. Whether they’re fuelling up, grabbing essentials, or just s…
Strong Communicators Needed for An Airbnb Luxe Home Consultant Project - Cairns, AU
Cairns, Queensland, Australia · On-site
$60/hr–$75/hr
Entry level
Job Description Join our program supporting Airbnb’s Luxe program as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe offering. As par…
Skills: Communication Skills, Attention To Detail, English Proficiency, Tech Savvy, Property Evaluation
Mantra Trilogy is located on the bustling Cairns Esplanade and a stone’s throw from the shores of the Coral Sea. The property hosts 225 rooms comprising of hotel, one, two and three bedroom apartments spread over t…
Skills: Cleaning, Attention To Detail, Time Management, Communication, Teamwork
Mantra Trilogy is located on the bustling Cairns Esplanade and a stone’s throw from the shores of the Coral Sea. The property hosts 225 rooms comprising of hotel, one, two and three bedroom apartments spread over t…
Skills: Cleaning, Attention To Detail, Time Management, Communication, Team Collaboration
About EVT: Rydges Esplanade Resort Cairns is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In …
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Full-time
ALL Heartist Membership, Accommodation and Food & Beverage Discounts Worldwide, Family & Friends Discounts, Accor Live Limitless Loyalty Program, Access to Accor Academy and Typsy Training Platforms, Global Networking Opportunities
Posted 27d ago
~40 hrs/week
Responsibilities
Act as the primary point of contact for guests from check-in to check-out to ensure a high-quality hospitality experience. Responsibilities include managing reservations, promoting hotel amenities, and providing local area recommendations.
Requirements
Previous experience in hotel front desk operations is preferred. Candidates must be able to work a flexible schedule including nights, weekends, and public holidays.
Full job description
Mantra Esplanade Cairns sits within a prime location, walking distance to the swimming lagoon, pier and marina and a variety of restaurants, bars and cafes right at its door. Offering an extensive range of hotel, one and two bedroom apartments, pool, spa and fully equipped exercise room, Mantra Esplanade Cairns attracts both leisure and corporate visitors to the region. Enjoy a truly tropical lifestyle where on your days off you ca explore neighbouring islands, take a trip out to the Great Barrier Reef or enjoy the slower pace of a local market or two.
Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.
Primary Responsibilities
Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
Confidant in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories
Promote hotel amenities and services by having a deep understanding of products and offerings
Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
Display proficiency in accurately handling reservations and managing guest accounts
Skills and Experience
Previous experience in hotel front desk operations is a valuable asset
Innovative approach to exceeding customer service expectations
Skilled at collaborating within teams, as well as working independently
Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
Proficiency in both written and verbal communication
Available to work a variety of shifts including nights, overnights, weekends, and public holidays as required
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
How many Hospitality jobs are open in Cairns, Australia right now?
There are currently 62 open hospitality positions in Cairns, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Cairns, Australia?
Companies currently hiring include Accor, EVT - Entertainment | Ventures | Travel, NRMA Parks and Resorts, Endeavour Group, Ingenia Communities Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Cairns, Australia?
Yes — 2 of the 62 open hospitality positions offer remote or hybrid work (0 remote, 2 hybrid).
How do I apply for Hospitality jobs in Cairns, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.