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Full-time
high school
Posted 22d ago
~40 hrs/week
Responsibilities
The Amenity Butler curates and delivers personalized guest experiences while maintaining precise inventory records and storeroom organization. They coordinate with operational teams to ensure seamless service delivery and guest satisfaction through creative, thoughtful touches.
Requirements
Candidates must possess a high school diploma and strong organizational skills with the ability to manage competing priorities. Experience in luxury hospitality, inventory control, or warehouse operations is preferred, along with proficiency in hotel management software.
Full job description
Position Title:Amenity Butler
Department: Front Office
Seniority Level: Supervisor
Division: Rooms
Direct Manager: Hotel Manager – Tower
Indirect Manager: Hotel Manager – Yacht Club
Employment Type: Hourly
Prepared By: Samuel Garcia – Hotel Manager – Yacht Club
Date: August 8, 2026
Summary
The Amenity Butler curates personalized amenities, experiences, and unexpected moments of surprise and delight that make guests feel recognized and valued. Using guest preferences, stay purpose, special occasions, VIP details, and service-recovery needs, the role designs and coordinates memorable touches with creativity, precision, and discretion while maintaining inventory, storeroom organization, and cross-departmental alignment.
Essential Functions
Amenity and Experience Curation
Review guest profiles, preferences, stay purpose, special occasions, VIP details, and service-recovery needs to curate thoughtful, distinctive amenities and experiences.
Proactively develop surprise-and-delight concepts that reflect each guest’s occasion and stay.
Assemble, personalize, stage, and coordinate the timing and placement of each amenity or experience.
Verify quality, presentation, personalization, timing, and completeness before delivery.
Inventory & Storeroom Management
Maintain accurate inventory records, par levels, and accountability for amenity supplies and equipment.
Receive, label, organize, and store products to protect quality, prevent shortages, and minimize waste.
Conduct routine counts and support inventory audits.
Organization & Facility Standards
Maintain a clean, organized, safe, and professional storeroom.
Follow safety, sanitation, waste-disposal, and operational standards.
Systems & Administrative Duties
Review Opera Cloud, 360 HUB, Monday.com, Birchstreet, and other designated platforms to identify guest requests and amenity requirements.
Track requests, fulfillment status, inventory movement, and deliveries accurately.
Recommend process improvements that strengthen efficiency and service delivery.
Customer Service & Service Excellence
Deliver Forbes Five-Star service through urgency, professionalism, ownership, and meticulous execution.
Gather guest insights and partner with operational teams to coordinate personalized moments across the guest journey.
Anticipate meaningful needs and occasions, responding with thoughtful amenities and creative touches.
Education/Experience Requirements:
High school diploma or equivalent.
Strong organization, time management, communication, and interpersonal skills.
Ability to work independently, manage competing priorities, and maintain exceptional attention to detail.
Professional appearance, positive attitude, and commitment to quality.
Preferred
Experience in luxury hospitality, guest services, inventory control, storeroom management, or warehouse operations.
Experience with inventory or tracking systems; familiarity with Opera Cloud, Monday.com, Agilysys POS, and Microsoft Office, Birchstreet preferred.
Competencies
Creative Thinking and Personalization
Attention to Detail and Quality
Organization, Planning, and Time Management
Accountability and Reliability
Collaboration and Communication
Inventory Stewardship
Service Excellence
Success Measures
Personalized amenities and experiences are relevant, accurate, polished, and delivered on time.
Inventory records and par levels remain accurate; shortages, waste, and service disruptions are minimized.
The storeroom remains organized, safe, and audit ready.
Operational teams receive timely, clear updates that enable seamless execution.
Curated moments strengthen guest recognition, celebration, and service recovery.
Career Growth & Development Opportunities
The role builds experience in luxury service, personalized guest recognition, amenity and experience curation, inventory stewardship, hotel systems, and cross-departmental collaboration.
Professional Development Opportunities
Develop Forbes Five-Star service, experience-design, logistics, systems, and operational-planning skills.
Participate in eligible company-sponsored training and professional development opportunities.
Potential Career Pathways
Strong performance can build transferable experience for future opportunities such as:
Guest Services, Guest Relations, or Butler Services
VIP Services or Pre-Arrival
Housekeeping or Rooms Operations supervision
Inventory or Purchasing coordination
Assistant Manager roles in Rooms Division or Guest Experience
Physical Requirements
Lift up to 50 pounds and frequently carry items up to 25 pounds.
Stand and walk for extended periods; frequently reach, bend, and handle supplies.
Communicate effectively and visually inspect products, inventory, and work areas.
Frequency Key:
Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours
Physical Activity Frequency
Sitting Frequent
Walking Frequent
Climbing stairs Frequent
Standing Constant
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Constant
Pushing/Pulling Frequent
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Smell Occasional
Taste Never
Lifting/carrying (50 lbs.) Frequent
Travel Rare
Standing, bending, stooping, and lifting weights up to and including 50 lbs. may be required.
In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
A century of being iconic. Resort & private member club since 1926.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1926
Headquarters
Boca Raton, Florida
LinkedIn followers
20,594
The Boca Raton, amidst 200 waterfront acres, is a private, gated Resort which provides a year-round escape for its members and guests.
For nearly 100 years, people have experienced our unique vision of the coveted South Florida lifestyle. Now, a property-wide transformation is inspiring A New Golden Era, with new ways to eat, play, and stay. More than ever, the key to it all is our people—our team. Seize the opportunity to build your extraordinary future by becoming a key part of The Boca Raton, an icon of South Florida leisure.
Enjoy perks that give you and your loved ones a taste of the exceptional experiences we provide our guests:
- Travel discounts
- Discounted meals
- Exclusive property benefits
- Discounted resort amenities in the summer
- Camps and activities for associates' children
Feel secure in your future while focusing on what matters today, including perks that promote financial wellness and work-life balance:
- Competitive pay
- 401(k) match
- Paid life insurance
- Mental wellness support
Be celebrated for your hard work and surrounded by a team that lifts you up:
- Associate appreciation month
- Annual service and milestone awards
- Monthly birthday celebrations
Let your ambitions drive your dreams and take you as far as you want:
- Tuition reimbursement
- Lynn University discounts
- Manager-in-training programs
- Ongoing learning opportunities
- Leadership development programs
- Cross-departmental collaboration and job shadowing
Offices: 501 East Camino Real, Boca Raton, Florida 33432, US
Guest ExperienceFood & BeverageCulinarySecurityWater SportsMarinaHousekeepingOceanfront DiningCocktailsand Member Services
How many Hospitality jobs are open in Boca Raton, FL right now?
There are currently 450 open hospitality positions in Boca Raton, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Boca Raton, FL?
Companies currently hiring include The Boca Raton, Compass Group, Baptist Health, Broken Sound Club, The Polo Club of Boca Raton, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Boca Raton, FL?
Yes — 3 of the 450 open hospitality positions offer remote or hybrid work (0 remote, 3 hybrid).
How do I apply for Hospitality jobs in Boca Raton, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.