Barcelona, Catalonia, Spain · Hybrid
Consumer Disputes & Litigations Team Lead - (Hybrid) As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking a passionate, experienced Consumer Disput…
Skills: Team Leadership, Consumer Dispute Management, Spanish Legal Regulations, Data Protection Regulations, Legal Writing
Barcelona, Catalonia, Spain · On-site
At ROMEU, the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding. We are looking for professionals who are motivated to develop their careers in the …
Skills: Shore Excursion Coordination, Supplier Management, Negotiation, Operational Supervision, Cost Control
Barcelona, Catalonia, Spain · Remote OK
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: GDS Expertise, Sabre, Apollo, Galileo, Amadeus
Barcelona, Catalonia, Spain · Hybrid
International Business Manager - (Hybrid) As you contemplate your future, you might be asking yourself, "What's the next step?’’ Start your journey with us! We're seeking an experienced International Market Manager to jo…
Skills: International Expansion, Go-To-Market Strategy, Data Analysis, P&L Management, Cross-functional Leadership
Barcelona, Catalonia, Spain · Remote Solely
We are seeking a proactive and detail-oriented Travel & Lifestyle Associate to support clients by coordinating travel plans, managing scheduling requests, and assisting with lifestyle-related services. This fully remote …
Skills: Travel Planning, Scheduling, Client Communication, Research, Booking Coordination
Barcelona, Catalonia, Spain · On-site
Descripción de la empresa En Accor, somos mucho más que un líder global; valoramos la individualidad y te damos la libertad de encontrar el puesto y la marca que mejor se adapten a tu personalidad única. Nuestro compromi…
Skills: Leadership, Customer Service, Opera PMS, English Proficiency, Team Coordination
Barcelona, Catalonia, Spain · On-site
Suara Inserció, som una empresa d'inserció (EI), promoguda per Suara Cooperativa, que apostem per la incorporació o reincorporació sociolaboral de les persones en situació de vulnerabilitat i amb més dificultats d'accedi…
Skills: General Cleaning, Hygiene Maintenance, Waste Management, Discretion, Basic Literacy
Barcelona, Catalonia, Spain · On-site
Descripción del empleo ¿Tienes talento para el servicio al cliente y las ventas? En SIXT, puedes aprovechar al máximo tus fortalezas. Te encargarás de asegurar la satisfacción de los clientes, gestionar nuestra flota de …
Skills: Customer Service, Sales, Fleet Management, English Proficiency, Spanish Proficiency
Barcelona, Catalonia, Spain · On-site
$25k–$27k/yr
Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hall…
Skills: People Operations, Learning & Development, Employee Engagement, Internal Communication, HRIS Management
Barcelona, Catalonia, Spain · On-site
Descripción de la empresa Septeo es un actor de referencia del software en Europa, presente a nivel internacional y reconocido entre los 5 principales editores de software sectorial en Francia. En fuerte crecimiento y en…
Skills: Operations Management, Customer Success, Project Management, Functional Consulting, Software Implementation
Barcelona, Catalonia, Spain · On-site
$25k–$27k/yr
Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hall…
Skills: People Operations, Learning & Development, Employee Engagement, Internal Communication, HRIS Management
Barcelona, Catalonia, Spain · On-site
Descripción de la empresa Somos parte del grupo Accor, líder mundial en hospitalidad con presencia en más de 100 países y una amplia cartera de marcas reconocidas internacionalmente. Nos caracterizamos por ofrecer experi…
Skills: Cleaning, Organization, Attention To Detail, Teamwork, Time Management
Barcelona, Catalonia, Spain · On-site
Company Description We’re looking for a Housekeeping Supervisor Intern to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different…
Skills: Housekeeping Management, Inventory Control, Quality Inspection, Staff Supervision, Hospitality Management
Barcelona, Catalonia, Spain · On-site
Responsabilidades Atender y servir los pedidos a los clientes Preparar deliciosos platos siguiendo nuestros altos estándares de calidad Ofrecer un servicio excelente a nuestros clientes Mantener en condiciones óptimas el…
Skills: Customer Service, Food Preparation, Cashiering, Hospitality, Time Management
Barcelona, Catalonia, Spain · On-site
Conductor/Repartidor de los Servicios de Recogida y Reparto en los Hoteles de la provincia de BCN, asignados por ruta de todas y cada una de las Dotaciones de Ropa SUCIA X LIMPIA. Utilizando los medios puestos a Disposic…
Skills: Driving, Delivery, Logistics, Route Management, Vehicle Operation
Barcelona, Catalonia, Spain · On-site
“El mundo es tuyo con Meliá” Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte d…
Skills: Customer Service, Teamwork, Proactivity, Organization, English Proficiency
Barcelona, Catalonia, Spain · On-site
Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as…
Skills: Customer Service, Teamwork, Stress Tolerance, Agility, Social Skills
Barcelona, Catalonia, Spain · On-site
Conductor/Repartidor de los Servicios de Recogida y Reparto en los Hoteles de la provincia de BCN, asignados por ruta de todas y cada una de las Dotaciones de Ropa SUCIA X LIMPIA. Utilizando los medios puestos a Disposic…
Skills: Driving, Delivery, Logistics, Route Management, Vehicle Operation
Barcelona, Catalonia, Spain · On-site
Pinche de cocina. Turno Partido. Residencia de Mayores Sanitas Les Corts (Barcelona) ¿Qué ofrecemos? 📑Tipo de contrato: Temporal 🙋♂️Duración contrato: Temporal, por baja de larga duración 🧍♂️ Turno de trabajo: Parti…
Skills: Food Preparation, Kitchen Appliance Operation, Plating and Presentation, Cleaning and Maintenance, Dining Room Setup
Barcelona, Catalonia, Spain · On-site
About us: Axiomatic AI is building a new class of AI systems designed to reason with the rigor of the scientific method. By combining deep learning with formal logic and physics-based modeling, we create verifiable, inte…
Skills: Office Management, Facilities Coordination, Supplier Management, Stock Management, Event Planning
Barcelona, Catalonia, Spain • Hybrid
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Lead and coach a high-performing team managing consumer disputes and litigations to mitigate legal risks and improve customer satisfaction. Coordinate with legal, regulatory, and DPO teams while reporting on KPIs and identifying reputational risks.
Requires demonstrated experience in team leadership and solid knowledge of Spanish consumer and tourism regulations within a tech environment. Must be a native Spanish speaker with professional English proficiency and strong legal writing skills.
Consumer Disputes & Litigations Team Lead - (Hybrid)
As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!
We're seeking a passionate, experienced Consumer Disputes & Litigations Team Lead to champion customer satisfaction. In this role, you’ll lead a high-performing team managing consumer disputes & litigations. By also proactively identifying legal and reputational risks, you’ll provide valuable insights to optimise processes across the business, ultimately improving the customer experience. The Consumer Disputes & Litigations Team Lead role reports to the VIP Customer Communications Manager and joins the eDreams ODIGEO Communications team, which is in a strong growth environment, and will be based in our Barcelona office.
Why eDreams ODIGEO
Join the world's leading travel subscription platform and one of the largest e-commerce businesses in Europe.
Millions of customers every year across 44 markets – 5 brands – 7M members in Prime
More than 100 million searches per day - Up to 6 billion daily AI predictions[e1]
Over 1,600 employees – More than 60 different nationalities from all continents – 99% permanent contracts - 36 average age
We're the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe. We are a tech company revolutionising the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program.
What you will do:
The Role's Key Responsibilities and Tasks
As an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a Consumer Disputes & Litigations Team Lead you will be in charge of:
What you need to succeed:
Job Requirements
Bring your unique perspective, speak up, and offer disruptive solutions. You'll have the opportunity to learn and grow while making a real impact on our team. Here's what you need to succeed:
Valuable:
What’s in it for you?
The best talent deserves the best benefits
At eDO, we want you to be a part of our success story and great culture.
Here's what we offer:
Wanna take a peek into what it's like to work at eDO? Follow us on LinkedIn and discover more about life at eDO!
If you are ready for a career opportunity with unmatched benefits, continuous learning, and a supportive work-life balance, look no further! Take your career to new destinations by applying now and help our diverse, inclusive, and passionate team shape the future of travel.
Apply now!
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation.
#LI-IT1
#LI-Hybrid
Let's eDO it together!
eDreams ODIGEO is the world’s leading travel subscription platform. It pioneered Prime, the first and largest travel subscription programme, which has topped over 8 million members since launching in 2017. Prime members are subscribed to global travel, gaining access to a comprehensive multi-product offering for all their travel needs including hotels, rail, flights, dynamic packages, and car rental, among others compounded by industry-leading flexibility features and exclusive, member-only benefits. This entire Prime experience is powered by a proprietary, industry-leading AI platform that delivers a hyper-personalised service to its members. Listed on the Spanish Stock Market, the Company operates in 44 markets through its renowned brands eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo to deliver a smarter, hyper-personalised, and comprehensive travel experience globally.
Offices: Barcelona, ES · Paris, FR · Hamburg, DE · London, GB · Milan, IT
There are currently 198 open hospitality positions in Barcelona, Spain listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, Meliá Hotels International, Amenitiz, SIXT, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Yes — 38 of the 198 open hospitality positions offer remote or hybrid work (7 remote, 31 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
