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The Assistant General Manager supports the General Manager in overseeing daily bakery-cafe operations, including staffing, training, and maintaining quality standards. They are responsible for driving business results, managing inventory, and fostering a positive, guest-focused team culture.
Requirements
Candidates must be at least 18 years old and possess at least one year of restaurant management experience. A ServSafe certification is required or must be achieved, along with the ability to perform physical tasks like lifting 50 pounds and standing for extended periods.
Full job description
Assistant General Manager
Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day.
Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!
Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
Career advancement & leadership development opportunities
Tuition discounts
Perks & rewards for team members
Team member assistance program
And much, much more!
As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location.
As Assistant General Manager Panera, Your Role Includes:
Support your General Manager by making key decisions and problem solving.
Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.
Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory.
Help build our Culture of warmth, belonging, growth, and trust.
This Opportunity Is for You If:
Minimum age: 18 years of age.
1+ years of restaurant management experience preferred.
ServSafe certification (or ability to achieve).
Proven ability to drive positive results through strong business acumen required.
Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
Any job offer for this position is conditional upon the results of a background check.
While performing this job, the Assistant General Manager role is regularly required to:
Ability to lift, carry, push, or pull objects 50 pounds.
Capability to stand and walk for up to 6 hours.
Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
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Equal Opportunity Employer: Disabled/Veterans
Competitive wage- $21.00-$24.50
The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
600882 Richmond, VA - West Broad Street
Related keywords
Restaurant ManagementBakery-CafeOperationsStaffingSchedulingTrainingPerformance ManagementInventoryGuest ServiceServSafeLeadershipCoachingBusiness AcumenFood SafetyComplianceTeam Development
Our first bakery-cafe opened in 1987, founded with a secret sourdough starter and the belief that the best part of bread is sharing it. That vision led to the invention of the Fast Casual category with Panera at the forefront, centered around our delicious menu of chef-curated recipes that are crafted with care by our team members. We make food that we are proud to serve our own families, from crave-worthy soups, salads and sandwiches to mac & cheese and sweets. Each recipe is filled with ingredients we feel good about and none of those we don't because we are committed to serving our guests food that feels good in the moment and long after. While our company is now more than 2,200 bakery-cafes strong, our values and belief in the lasting power of a great meal remain as strong as ever. Nothing beats breaking bread together.
We believe in serving delicious, freshly prepared food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist.
We’re also focused on improving quality and convenience. With investments in technology and operations, we offer omni-channel access to your Panera favorites – like mobile ordering, catering, and Rapid Pick-Up® for to-go orders, Curbside pick-up and delivery – all designed to make things easier for our guests.
Today, Panera operates as both Panera Bread® or Saint Louis Bread Co St. Louis Bread Company in 48 states, the District of Columbia and Canada. To find a location in your area, click here.
Panera Bread is privately held by JAB Holding Company. Panera Bread is part of Panera Brands, one of the largest fast casual restaurant platforms in the U.S., comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.
Based on 744 listings with disclosed salaries, most hospitality jobs in Virginia pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Virginia right now?
There are currently 9,303 open hospitality positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Virginia?
Companies currently hiring include Domino's, Starbucks, Aramark Healthcare+, Compass Group, Five Guys Enterprises, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Virginia?
Yes — 136 of the 9303 open hospitality positions offer remote or hybrid work (75 remote, 61 hybrid).
How do I apply for Hospitality jobs in Virginia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.