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Full-time
high school, associate degree
Posted 27d ago
~40 hrs/week
Responsibilities
The Shift Manager is responsible for leading high-energy shifts, ensuring food quality, and maintaining restaurant cleanliness. They also focus on coaching team members and managing business metrics like labor costs and inventory.
Requirements
Candidates must have a high school diploma, be at least 18 years old, and possess 1-2 years of experience. Proficiency in Microsoft Office and the physical ability to lift up to 50 pounds are required.
Full job description
Gellert Hospitality Group is a proud Five Guys franchisee seeking exceptional talent to join our team. If you have a passion for providing excellent guest service then we want to hear from you. We are currently looking for shift managers with 1 -2 years of experience. Please read below for more information.
Shift Manager He/she has the primary responsibility for managing shifts; conveying the Five Guys culture to his/her Team Members and Guests; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Five Guys. He/she will be responsible for upholding our standards for the Team Members and our Guest experience.
Responsibilities
KEY RESPONSIBILITIES AND AREAS OF FOCUS
Operations Management: Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Five Guys standards are being meet in these areas; be a Guest advocate communicating needs to Team Members to assure Guest satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to standards
People Management: Coach and train Team Members on proper procedures on each shift; screen prospective Team Members for applicants that match Five Guys job qualifications; motivate Team Members to maximize their potential on each shift; assure Team and Guest safety throughout shift. Reports all risk management issues to General Manager; support adherence to Five Guys uniform policy during shift
Business Management: Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Team Member and guest situations
Project Support: Supports all programs and initiatives during the shift; support management; ensure our marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner
Qualifications
ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Team Members to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum of High School Diploma or equivalent required, some College preferred
Must be 18 years of age or older
Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects
QUALIFICATIONS:
Ability to lead, motivate, and empower the Team Members
Ability to align Team Members with Five Guys culture by balancing hard work and having fun.
Ability to manage basic tasks and the restaurant's Team
Takes initiative
Has excellent verbal and written skills
Ability to recognize problems and problem solve
Ability to set goals and convert plans into action
History:
*1986: The first Five Guys location opens in Arlington, VA.
*1986 - 2001: Five Guys opens five locations around the DC metro-area and perfected their business of making burgers… and starts to build a cult-like following.
* 2002: Five Guys decides DC metro-area residents shouldn't be the only ones to experience their burgers and start to franchise in Virginia and Maryland.
* 2003: Five Guys sells out of franchise territory within 18 months and starts to open the rest of the country for franchise rights.
* 2003 - 2012: Five Guys expands to over 1,000 locations in the U.S. and Canada.
* In July 2013, Five Guys opens the first location outside of North America in London, England.
* Our International HQ in Amsterdam, NL opened in 2016.
* Today, we have more than 1,900 locations open in North America, Canada, UK, Middle East, Europe, APAC and growing.
Offices: 1940 Duke St, Alexandria, Virginia 22314, US
BurgersFriesand ShakesMobile AppsHospitalityFood and Beverage
Based on 307 listings with disclosed salaries, most hospitality jobs in Tennessee pay between $48k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Tennessee right now?
There are currently 7,443 open hospitality positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Tennessee?
Companies currently hiring include Domino's, Compass Group, Starbucks, Marriott International Hotels, Inc., Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Tennessee?
Yes — 106 of the 7443 open hospitality positions offer remote or hybrid work (52 remote, 54 hybrid).
How do I apply for Hospitality jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.