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The Hospital Manager oversees administrative activities, business operations, and facility maintenance to ensure profitability and growth. They lead and develop veterinary and administrative staff while partnering with the Medical Director to deliver high-quality patient care.
Requirements
Candidates need 2 to 3 years of experience in customer service and financial budget management. Strong skills in marketing, personnel management, and professional communication are required to manage a diverse team and client base.
Full job description
VCA Parkway Animal Hospital in Tacoma, WA. is seeking a highly experienced Veterinary Client Service professional to join our leadership team as Hospital Manager. The role demands a leader with the interpersonal and organizational skills to continue achieving our goals of delivering excellent patient care and customer service to both our clients and referring veterinarians.
The successful candidate will have experience in Human Resource and personnel management, Marketing, and Business development. Your strong financial and operational acumen will be put to good use!
The Hospital Manager—under the guidance of the Regional Management team and in partnership with the Medical Director—performs a wide range of administrative activities related to the practice. This includes mentoring the staff and overseeing the business operations and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital’s mission of delivering high-quality patient care and exceptional client service.
Skills and Qualifications • 2 to 3 years of customer service and financial budget management experience. • Knowledge of sales and marketing techniques. • Excellent verbal and written communication skills, especially to a diverse range of audiences and settings. • The ability to make decisions, delegate responsibility and achieve results with hospital team members. • Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude. • Respect for and willingness to work with clients and their pets. • Must be able to handle multiple tasks and deal with an environment of changing priorities. Job Responsibilities • Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations. • Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team. • Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team. • Model an “owner” mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital. • Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis. • Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient. • Supervise the administration and case review of client medical complaints. • Positively represent the hospital and VCA in the professional community and to the general public.
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more! The annualized base salary for this position typically ranges from $80,200 to $90,000 based on experience and credentials.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.
As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn.
https://bit.ly/vcaprivacy https://bit.ly/vcalegal
Offices: VCA Animal Hospitals, 12401 West Olympic Blvd., Los Angeles, CA 90064, US
Veterinary Medical ServicesVeterinary Diagnotic LaboratoriesVeterinary Digital Imagingand Veterinary Practice Marketing SolutionsHealth DiagnosticsVeterinaryHospitalHealth CareConsultingFarming
How many Healthcare jobs are open in Tacoma, WA right now?
There are currently 940 open healthcare positions in Tacoma, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Tacoma, WA?
Companies currently hiring include MultiCare Health System, St. Joseph Medical Center, Virginia Mason Franciscan Health, Kaiser Permanente Oakland Medical Center, Dungarvin, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Tacoma, WA?
Yes — 28 of the 940 open healthcare positions offer remote or hybrid work (11 remote, 17 hybrid).
How do I apply for Healthcare jobs in Tacoma, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.