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Sioux Falls, South Dakota, United States · On-site
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Sioux Falls, South Dakota, United States · On-site
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Patient Access Representative | Emergency Department | 38.5 hrs/week
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$16/hr–$23/hr
Full-time
high school
Posted 2d ago
~39 hrs/week
Responsibilities
The Patient Access Representative serves as the first point of contact, providing extraordinary customer service while managing patient registration and scheduling. Responsibilities include verifying demographics, coordinating appointments, collecting payments, and maintaining accurate patient records.
Requirements
A high school diploma or equivalent is preferred, with post-secondary education considered helpful. Candidates should have at least one year of work experience, preferably in a medical office setting, and possess strong customer service skills.
Full job description
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.



Work Shift:
10 Hours - Night Shifts (United States of America)


Scheduled Weekly Hours:
38.5


Compensation:
Salary Range: $16.25 - $23.00




Union Position:
No


Department Details
Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford. Hours will be approximately 9-10 hour shifts varying days every other weekend required.
Summary
Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.
Job Description
REGISTRATION
Greet patients & verifies demographics
Creating, scanning & routing documents or electronic forms
Inform patients what the document is & capture signatures on necessary paperwork
Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
Collects co-payments, pre-payments, and payments on account balances
May work through the registration work queue to address and resolve registration errors or denied insurance claims
SCHEDULING
Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule
Obtain and coordinate referrals & conduct pre-authorization
Arrange interpreter services
Check patients in/out
Operate multi-line phone
May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers
ADDITIONAL DUTIES MAY INCLUDE
Preparation & coordination of charts
Organize supporting provider documents
Initiation & collaboration of patient financial assistance
Track patient visits & health information management on patient accounts
Compile, distribute, administer, and score assessments
Coordination of Telemed appointments
Reminder calls for appointments
Hospital admission
Office duties, such as make copies or send faxes
Qualifications
High school diploma or equivalent preferred. Post-secondary education helpful.
One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.
May require BLS for certain locations and/or settings.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.
Related keywords
Patient AccessEmergency DepartmentRegistrationSchedulingMedical OfficeCustomer ServiceInsurance ClaimsDemographicsFinancial ResponsibilityCo-paymentsReferralsPre-authorizationInterpreter ServicesTelemedHealth Information ManagementSanford Health
Sanford Health is the largest rural health system in the U.S. Our organization is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, we serve more than one million patients and 220,000 health plan members across 250,000 square miles. Our integrated health system has 47 medical centers, 2,800 physicians and advanced practice providers, 170 clinical investigators and research scientists, more than 200 Good Samaritan Society senior care locations, and world clinics in eight countries around the globe. Learn more about our commitment to shaping the future of rural health care at sanfordhealth.org or Sanford Health News.
Offices: -, Sioux Falls, SD, US · Fargo, North Dakota, US · Bemidji, MN, US · Bismarck, ND, US · Marshfield, WI, US
How many Healthcare jobs are open in Sioux Falls, SD right now?
There are currently 706 open healthcare positions in Sioux Falls, SD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Sioux Falls, SD?
Companies currently hiring include Avera Holy Family Hospital, Sanford Health, Encompass Health, Hy-Vee, Inc., Keystone Treatment Center, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Sioux Falls, SD?
Yes — 38 of the 706 open healthcare positions offer remote or hybrid work (20 remote, 18 hybrid).
How do I apply for Healthcare jobs in Sioux Falls, SD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.