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The Patient Services Representative is responsible for welcoming patients, managing check-in/out processes, and collecting copayments. They also handle appointment scheduling, insurance verification, and promote the use of patient portals and health technologies.
A high school diploma or equivalent is required, with a preference for two years of experience in medical billing or customer service. Proficiency in computer applications and knowledge of medical terminology or EHR systems like Epic are preferred.
University of Pittsburgh Physicians is hiring a Full-Time Patient Services Representative to help support University Family Medicine.
Hours: Monday-Friday daylight
Location: Squirrel Hill
See what being a Patient Services Representative can do for UPMC and what UPMC can do for Patient Services Representatives – it’s more than just a job!
What Can You Bring to UPMC?
What Can UPMC Do for You?
Purpose:
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.
Responsibilities:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Life Changing Medicine.
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Offices: US Steel Tower, 600 Grant Street, Pittsburgh, PA 15219, US
There are currently 2,070 open healthcare positions in Pittsburgh, PA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include UPMC, Allegheny Health Network, CVS Health, Net Health, St. Peter's Health Partners, among others. Browse the listings above to see every active employer.
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