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Full-time
Compensation Package, Personal Leave, Public Holidays, Volunteering Leave, Private Medical Plan, Life Insurance
Posted 14d ago
~40 hrs/week
Responsibilities
Oversee a portfolio of pharmaceutical and healthcare clients to strengthen relationships and drive organic account growth. Lead strategic conversations and partner with cross-functional teams to deliver impactful solutions and manage commercial profitability.
Requirements
Requires 8+ years of client services leadership within a healthcare, pharmaceutical, or life sciences agency. Must have a proven track record of managing high-value accounts and influencing senior executive leadership.
Full job description
If you're someone who enjoys building long-term client partnerships, spotting opportunities for growth, and leading teams to deliver great work, we'd love to hear from you.
This is a senior client leadership role where you'll oversee a portfolio of pharmaceutical and healthcare clients, growing accounts, strengthen relationships, and shape solutions that make an impact.
The core responsibility is expanding accounts both organically and by identifying new opportunities.
You will be comfortable managing diverse client portfolios of several million dollars.
You'll join a collaborative team working with some of the world's leading healthcare organisations. You'll have the opportunity to shape long-term client partnerships.
You'll influence strategic programmes and work with specialists across multiple fields, including strategy, creative, digital, learning, events, and engagement.
Together, you'll deliver work that makes a difference.
You will report into the Head of Client Engagement, North America
What you'll do
Manage a portfolio of healthcare and pharmaceutical client accounts.
Build trusted relationships with senior partners, including C-suite leaders.
Identify opportunities to expand existing partnerships and introduce new services.
Work with business development colleagues to win new work and grow new client relationships.
Develop account plans that support long-term client growth.
Lead strategic client conversations, business reviews and planning meetings.
Turn client briefs into clear relevant plans for delivery teams.
Partner with creative, strategy, production and specialist teams to develop the right solutions.
Lead and support pitches for new opportunities.
Mentor Account Directors and wider account teams, helping them develop and succeed.
Be the senior escalation point for client issues, finding practical solutions when challenges arise.
Manage account forecasting, revenue and profitability, ensuring projects are commercially successful.
Ensure projects are resourced and delivered to a high standard by working with operations.
What do you need to have...
8+ years of experience in client services or account leadership within a healthcare, pharmaceutical or life sciences agency.
Experience leading complex, high-value accounts and overseeing multiple client programmes.
Confidence working with senior client partners, including executive leadership teams.
Experience developing account growth plans and identifying new commercial opportunities.
Commercial awareness, including forecasting and portfolio management.
Comfortable leading diverse teams and influencing partners across an organisation.
A collaborative leadership style with experience developing others.
Just a few of our benefits...
Great compensation package
23 days' personal leave plus public holidays and volunteering leave
Private Medical Plan and Life Insurance
401(K) Plan
Hybrid working
A bit about us...
Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.
Our family of brands is made up of: Emota, Forty1 and Nazarѐ.
We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values
#LIML
This is a hybrid remote/in-office role.
Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
As the Experience Design (XD) specialist area within Inizio Engage, we create experiences that inspire a lasting change in attitude, behavior and performance for our clients operating in life sciences and across a range of sectors.
Formerly known as The Creative Engagement Group (TCEG), our specialist capabilities are:
Employee engagement (powered by Forty1)
Learning & development (powered by Nazaré)
Events & exhibitions (powered by WRG & Ashfield Event Experiences)
Inizio Engage XD Creative Studio
Inizio Engage XD Film Studio
Inizio Engage XD Digital Studio
Inizio Engage XD Behavioral Science Unit
Inizio Engage XD PX/CX Unit
Inizio Engage is a global strategic, commercial and creative engagement partner that specializes in healthcare. Combining our unique mix of consultation, creation and activation expertise with the latest technology, we design and deliver tailored solutions that inspire lasting change.
With deep roots in healthcare, we are proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – designing experiences that spark change and inspire action. Beyond healthcare, we also craft transformative experiences for a diverse range of industries including financial services, energy, technology, and consumer goods.
Offices: 22-24 Torrington Place, London, WC1E 7HJ, GB · Merchants Warehouse, 21 Castle St,, Manchester, M3 4LZ, GB · 3 Bush Park, Plymouth, PL6 7RG, GB · Wildflower Way, Hawthorn Business Park, 2 & 3, Hawthorn House, Belfast, GB · 4921 S Broad St, Philadelphia, PA 19112, US
How many Healthcare jobs are open in Philadelphia, PA right now?
There are currently 4,303 open healthcare positions in Philadelphia, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Philadelphia, PA?
Companies currently hiring include Temple Health – Temple University Health System, Jefferson Health Plans, Children's Hospital of Philadelphia Research Institute, CVS Health, Children's Hospital of Philadelphia, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Philadelphia, PA?
Yes — 471 of the 4303 open healthcare positions offer remote or hybrid work (156 remote, 315 hybrid).
How do I apply for Healthcare jobs in Philadelphia, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.