Palo Alto, California, United States · Hybrid
$182k–$250k/yr
Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and acc…
Skills: Operational Leadership, Performance Management, Customer Engagement Strategy, Workforce Planning, Process Improvement
Palo Alto, California, United States · On-site
$96/hr–$111/hr
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 12 Hour (United States of Americ…
Skills: Patient Assessment, Nursing Process, Cardiothoracic Care, Lung Transplant Care, Vascular Care
Palo Alto, California, United States · On-site
$20/hr–$29/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Supervision, Customer Service, Deductive Reasoning, Analytical Skills, Computer Skills
Palo Alto, California, United States · Hybrid
$89/hr–$117/hr
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 10 Hour (United States of Americ…
Skills: Patient Assessment, Physical Examination, Prescribing Medications, Radiologic Exam Evaluation, Interdisciplinary Teamwork
Palo Alto, California, United States · On-site
$161k–$242k/yr
We are so glad you are interested in joining Sutter Health! Organization: PAMF-Palo Alto Medical Foundation PAD Position Overview: Is responsible for supporting PAMF's fundraising programs, with special emphasis on indiv…
Skills: Fundraising, Donor Cultivation, Capital Campaigns, Principal Gifts, Major Gifts
Palo Alto, California, United States · On-site
$165k–$220k/yr
23andMe is hiring a quantitative scientist to build predictive models of human health from large-scale genetic, medical, and real-world data. In this hands-on, individual-contributor role, you'll design, develop, and val…
Skills: Machine Learning, Statistical Modeling, Python, Survival Analysis, Electronic Health Records
Palo Alto, California, United States · On-site
$69/hr–$96/hr
We are so glad you are interested in joining Sutter Health! Organization: PAMF-Palo Alto Medical Foundation PAD Position Overview: Integrates knowledge, theory and practice to properly execute procedures in assigned area…
Skills: Specimen Collection, Specimen Preparation, Laboratory Operations, Interpretation, Quality Assurance
Palo Alto, California, United States · Hybrid
$55/hr–$74/hr
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of Americ…
Skills: .NET Core, C#, ASP.NET Core, RESTful APIs, SQL Server
Palo Alto, California, United States · On-site
$96/hr–$111/hr
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Night - 12 Hour (United States of Amer…
Skills: Patient Assessment, Care Planning, Telemetry, Cardiothoracic Nursing, Vascular Nursing
Palo Alto, California, United States · On-site
$251k–$279k/yr
Opportunity Information Palo Alto Foundation Medical Group is seeking a part-time, board-certified, or board-eligible Urgent Care physician. Beautiful state-of-the outpatient medical center supported by over 50 specialty…
Skills: Urgent Care Medicine, Patient Care, Diagnostic Imaging, Laboratory Services, Outpatient Care
Palo Alto, California, United States · On-site
$251k–$279k/yr
Opportunity Information Palo Alto Foundation Medical Group is seeking a part-time, board-certified, or board-eligible Urgent Care physician. Beautiful state-of-the outpatient medical center supported by over 50 specialty…
Skills: Urgent Care Medicine, Patient Care, Diagnostic Imaging, Laboratory Services, Clinical Leadership
Palo Alto, California, United States · On-site
$53/hr–$60/hr
Company Description At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centere…
Skills: Aseptic Technique, Surgical Instrumentation, Patient Care, Specimen Handling, Surgical Counting
Burlingame, California, United States · On-site
$24/hr–$28/hr
Learning Links Preschool, of AbilityPath, is taking on Apprenticeship Teachers in association with Skyline College. Are you passionate about making a difference in the lives of children with diverse abilities? JOIN OUR T…
Skills: Early Childhood Education, Curriculum Development, Classroom Management, Inclusive Teaching, Child Development
Palo Alto, California, United States · On-site
$226k–$280k/yr
The Position Evommune is seeking an experienced and highly motivated PhD Toxicologist to join the company as Director, Toxicology. This individual will provide toxicology strategy and executional support across Evommune’…
Skills: Toxicology Strategy, Nonclinical Safety Assessment, CRO Management, GLP Compliance, Regulatory Submissions
Palo Alto, California, United States · On-site
We are a diverse and fast growing pharmaceutical company that is committed to focusing on patient health while delivering consistently high performance. Our Pharmaceutical Sales Rep team provides the overall direction fo…
Skills: Pharmaceutical Sales, Territory Management, Pharmacology Knowledge, Customer Relationship Management, Business Acumen
Palo Alto, California, United States · On-site
$88/hr–$110/hr
Company Description We are proud to inform you that this position is eligible for our Student Loan Assistance Program. You may receive up to $9,600 which will be applied directly to your student loan account*. *This bene…
Skills: Clinical Pharmacy, Pharmacokinetics, Pharmacodynamics, Sterile Compounding, Patient Monitoring
Palo Alto, California, United States · On-site
$135k–$240k/yr
At Inceptive, you will help pioneer the next generation of AI-designed drugs, with the potential to positively impact billions of people, as part of a collaborative, antedisciplinary team. We advance the state of the art…
Skills: Python, Statistical Analysis, Experimental Design, Computational Biology, Quantitative Reasoning
Palo Alto, California, United States · On-site
At Inceptive, you will help pioneer the next generation of AI-designed drugs, with the potential to positively impact billions of people, as part of a collaborative, antedisciplinary team. We advance the state of the art…
Skills: Computational Biology, Machine Learning, Python, Statistical Analysis, Generative AI
Palo Alto, California, United States · On-site
$20/hr–$29/hr
Requisition ID: 935677 Store #: 00A964 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Customer Service, Optical Care, Sales, POS Operation, HIPAA Compliance
Palo Alto, California, United States · On-site
$18/hr–$25/hr
Requisition ID: 936002 Store #: 00A964 LensCrafters Position:Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Customer Greeting, Customer Service, Delivery Receiving, Safety Awareness, Attention To Detail
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Lead and scale a national Client Services organization supporting a multi-product oncology portfolio with a team of over 100 associates. Responsible for optimizing operational infrastructure, performance frameworks, and customer engagement strategies to support commercial growth.
Requires a bachelor's degree and over 15 years of experience in life sciences or healthcare, including 10+ years of large-scale people leadership. Must have a proven track record in client services leadership and proficiency with CRM systems and business intelligence tools.
Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook.
The Director, Client Services (Oncology) leads and scales a national Client Services organization supporting a rapidly growing, multi-product oncology portfolio. This role owns performance, operational infrastructure, and customer engagement strategy for a team of 100+ Client Services Associates and their leaders.
This leader is responsible for building and optimizing the systems, processes, and analytics required to deliver consistent, high-quality customer experiences at scale. The role serves as a key operational partner across Sales, Clinical Lab, Product, Software, and Operations to support commercial growth.
Own national performance for a team of 100+ Client Services Associates and leaders aligned to a territory-based model
Design and scale SLAs, SOPs, coverage models, and workflows to support a growing Oncology portfolio
Lead workforce planning, including backlog management, prioritization, and execution across national work queues
Continuously assess demand and adjust headcount, resourcing, and budget to meet business needs
Define and operationalize the Client Services performance framework, including team and individual KPIs
Monitor service levels, productivity, backlog, customer issues, and growth metrics at daily, weekly and monthly level
Analyze performance data to identify trends, root causes, and opportunities; drive corrective action with leadership
Partner with Sales and Client Services Key Account leadership to strengthen customer relationships and support growth
Elevate customer experience through consistent, high-quality operational execution
Support commercial teams and act as a key interface between customers, sales, and internal operations
Identify operational gaps and translate them into structured process improvement initiatives
Partner with the CS Center of Excellence and cross functional partners to improve workflows and resolve systemic issues
Lead post-launch impact analysis for new products and workflows, adjusting operations as needed
Support audit strategy and implement mechanisms to measure and improve productivity
Align with Senior Management Team to ensure operational strategy supports broader business objectives
Partner across Commercial, Product, Software, Clinical Lab, and BPO organizations to drive execution
Identify and implement outsourcing opportunities to improve efficiency and scalability
Lead hiring, training, performance management, and organizational development for a large-scale team
Partner with the Client Services Center of Excellence to define onboarding, training, and performance ramp expectations
Bachelor’s degree required; advanced degree preferred
15+ years of experience in lifesciences, diagnostics, medical device, or healthcare
10+ years of people leadership experience, including leading large-scale teams (100+ employees)
Proven experience leading customer support or client services organizations at the Director level
Strong track record partnering with commercial (sales) organizations to drive customer outcomes
Experience working with BPO/vendor partners is a plus
Oncology experience preferred
Advanced experience designing workflows and driving process improvements within CRM systems (e.g., Salesforce)
Strong analytical capability with experience building and leveraging dashboards and performance metrics
Proficiency with Excel and business intelligence tools (e.g., Tableau, Power BI) and AI tools for analysis and enhancing customer experience
Demonstrated ability to operate at scale, identify root causes, and resolve complex operational challenges
Experience leading cross-functional initiatives across Sales, Marketing, Product, Software and Clinical teams
Ability to translate data into strategic actions and influence executive stakeholders
Ability to domestically travel (up to 25%) to multiple Guardant sites, leadership meetings, customer sites and internationally to BPO
Flexibility with respect to working hours (including company holidays) based on client and company needs is a must
Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com
A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
All your information will be kept confidential according to EEO guidelines.
To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.
Please visit our career page at: http://www.guardanthealth.com/jobs/
Conquering Cancer With Data
Guardant Health is a leading precision medicine company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, we're transforming patient care by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant® tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. Important Note for Job Applicants: Guardant Health is aware of recruiting scams where unauthorized individuals use the company's name in fraudulent emails, job postings, and social media messages. Please note that Guardant Health will never ask for money or credit card information during the job application process, nor does the company communicate with candidates via online chatrooms or personal email accounts such as Gmail or Hotmail.
Offices: 3100 Hanover Street, Palo Alto, California 94304, US · 505 Penobscot Dr., Redwood City, California 94063, US · 720 3rd Ave, Suite 2100, Seattle, Washington 98104, US · 480 Wildwood Forest Dr, Suite 600, Spring, Texas 77380, US · 10578 Science Center Drive, Suite 100, San Diego, California 92121, US
There are currently 553 open healthcare positions in Palo Alto, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Stanford Health Care, Stanford Medicine Children's Health, Guardant Health, Sutter Tracy Community Hospital, CVS Health, among others. Browse the listings above to see every active employer.
Yes — 99 of the 553 open healthcare positions offer remote or hybrid work (13 remote, 86 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
