Overview The Department of Dermatology at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking an outstanding Medical Receptionist to join the team. Serves as the first point of contact for p…
Overview Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has an exciting opportunity for a Le…
Skills: Clinical research, Data management, Medical terminology, Case report forms, Patient scheduling
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Overview Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders has an exciting opportunity for a Pat…
Full Time Specimen Collector Phlebotomist Location: Norfolk, VA Schedule: Full-Time | Monday-Thursday 8am-4pm Help make a positive impact in your community! Millennium Health LLC is an accredited specialty laboratory wit…
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Cranial Technologies, Inc.
Baby Imaging Specialist
Norfolk, Virginia, United States · On-site
$17/hr–$18/hr
Entry level
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We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire …
Skills: Healthcare operations, Clinical management, Team leadership, Data analytics, Performance management
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Hampton Roads Community Health Center
Certified Medical Assistant
Norfolk, Virginia, United States · On-site
$18/hr–$24/hr
Entry level
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Certified Medical Assistant (CMA) - Ghent Station Medical Office Building
Norfolk, Virginia, United States · On-site
$19/hr–$28/hr
Entry level
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Full-time
Posted 8d ago
Apply by Sep 3
~40 hrs/week
Responsibilities
The Medical Receptionist serves as the primary point of contact for patients, managing front office operations including scheduling, registration, and insurance verification. They also maintain accurate electronic medical records and coordinate communication between patients and clinical staff.
Requirements
The role requires a professional individual with strong customer service skills and the ability to work in a fast-paced environment. One year of office or clerical experience and familiarity with the Epic EMR system are preferred.
Full job description
Overview
The Department of Dermatology at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking an outstanding Medical Receptionist to join the team.
Serves as the first point of contact for patients in the Dermatology Department and plays a vital role in creating a positive patient experience. This position is responsible for providing exceptional customer service while efficiently managing front office operations, including patient scheduling, registration, insurance verification, referral management, and electronic medical record (EMR) documentation. The Medical Receptionist ensures patients receive timely access to care while supporting providers and clinical staff in a fast-paced specialty practice.
Responsibilities
Serve as the primary point of contact for patients by greeting and assisting them in a professional, courteous, and compassionate manner.
Answer and manage a high volume of incoming and outgoing telephone calls while addressing patient questions, concerns, and appointment requests.
Schedule, reschedule, and cancel patient appointments according to provider templates, clinic protocols, and appointment guidelines.
Register new and returning patients by obtaining and verifying demographic, insurance, and contact information.
Verify insurance eligibility, obtain referrals and authorizations when required, and ensure all necessary documentation is received prior to appointments.
Collect copayments, outstanding balances, and process payments in accordance with organizational policies.
Maintain accurate and complete patient records within the electronic medical record (EMR) system.
Scan, upload, and organize patient documents, referrals, and outside medical records.
Coordinate communication between patients, providers, medical assistants, referral coordinators, and other healthcare departments.
Assist patients with appointment preparation, directions, forms, and follow-up scheduling.
Monitor provider schedules and make adjustments as needed to maximize clinic efficiency and patient access.
Respond promptly and professionally to patient concerns while maintaining a high level of customer service.
Assist patients with appointment preparation, directions, forms, and follow-up scheduling.
Monitor provider schedules and make adjustments as needed to maximize clinic efficiency and patient access.
Respond promptly and professionally to patient concerns while maintaining a high level of customer service.
Qualifications
Minimum Qualifications and Skills:
Professional, customer service focused individual is required.
Preferred Qualifications:
One (1) year office/clerical experience preferred.
Experience with Epic EMR system
Excellent organizational and time management skills
Team-oriented with the ability to work independently.
Location : Location
US-VA-Norfolk
Related keywords
Medical ReceptionistDermatologyCustomer ServicePatient SchedulingInsurance VerificationReferral ManagementElectronic Medical RecordEMREpicClericalAdministrativePatient RegistrationHealthcareFront OfficeData Management
How many Healthcare jobs are open in Norfolk, VA right now?
There are currently 1,051 open healthcare positions in Norfolk, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Norfolk, VA?
Companies currently hiring include Sentara Health, EVMS Medicine, Aiken Regional Medical Centers, EyeCare Partners, The US Oncology Network, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Norfolk, VA?
Yes — 70 of the 1051 open healthcare positions offer remote or hybrid work (31 remote, 39 hybrid).
How do I apply for Healthcare jobs in Norfolk, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.