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The Shift Leader ensures continuity of services and safety for up to 120 youth residing at the crisis shelter. They supervise staff, manage daily operations, and provide holistic support and engagement to residents.
A high school diploma and at least one year of experience working with young adults are required. Candidates must possess strong de-escalation skills and a commitment to working with youth experiencing homelessness.
About the role
The Crisis Shelter (Shelter) Shift Leader (SL) role is to be the main person during a shift to ensure continuity of services for up to 120 youth residing at the 41st Street Crisis Shelter program and the staff on site. The SL will report to the Program Coordinator and will follow directives from the Direct Service Managers. The Shift Leader will support all aspects of the program. The SL will serve as the point person in the building during their assigned shift and assist youth living at the site holistically, providing motivation, engagement, and encouragement where needed. The SL will be responsible for working with youth and other staff to keep the site safe, clean, and well-maintained.
What you'll do
Qualifications
Providing shelter and comprehensive services to young people experiencing homelessness in New York City.
Each year in the United States, as many as 2 million youth experience homelessness of some kind, and every year more than 5,000 of these young people lose their lives to the streets. For over 45 years, Covenant House New York (CHNY) has been a leader in providing residential services to vulnerable homeless, runaway and exploited youth. As the largest provider of runaway and homeless youth services in New York City, CHNY serves nearly 1,800 young adults aged 16-24 annually with an operating budget of over 24 million dollars. Our doors are open to all young people who need help, regardless of their race, religion, sexual orientation, gender identity or expression. We facilitate our services using trauma-informed principles and provide a holistic approach to young people who are attempting to leave the streets and achieve independence. We also advocate for systemic change by influencing public policy and promoting awareness of critical issues related to young people experiencing homelessness. Covenant House New York’s mission is to help each young person find safety and refuge from the dangers of living on the streets. We do this through compassion, unconditional love and absolute respect.
Offices: 550 10th Ave, New York, New York 10018, US
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