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Senior$1.3B raised
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The co…
Skills: Sales Management, Team Leadership, Customer Acquisition, Renewal Management, CRM
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Mid level$4.5B raised
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Makati City, National Capital District, Philippines · Hybrid
Mid level$9M raised
For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance …
Senior Pharmacovigilance Coordinator, Case Processing
Makati City, National Capital District, Philippines · Hybrid
Entry level$9M raised
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Skills: Pharmacovigilance, Case processing, Data entry, Regulatory authority database searches, Inbox triage
Makati City, National Capital District, Philippines · Hybrid
Senior$4.5B raised
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Makati City, National Capital District, Philippines · Hybrid
Senior$3.6B raised
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Makati City, National Capital District, Philippines · On-site
Mid level$1.3B raised
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Skills: Direct Sales, Account Management, Telemarketing, Demand Generation, Sales Distribution
Makati City, National Capital District, Philippines · On-site
Mid level$1.3B raised
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The co…
Makati City, National Capital District, Philippines · On-site
Mid level$1.3B raised
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The co…
Skills: Sales, Account Management, Business Development, Team Management, Sales Strategy
Makati City, National Capital District, Philippines · On-site
Entry level$1.3B raised
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The co…
Makati City, National Capital District, Philippines · On-site
Senior$1.3B raised
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The co…
Skills: Collections Management, Team Leadership, Financial Analysis, Negotiation, Conflict Resolution
Makati City, National Capital District, Philippines · On-site
Entry level$1.3B raised
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The co…
Skills: Patient Rapport, Client Communication, Healthcare Coordination, Patient Education, Medical Service Management
Makati City, National Capital District, Philippines · Hybrid
Senior$3.6B raised
This Underwriting Analyst 3 is accountable for equitable and sound underwriting decision of all applications submitted paid and unpaid) within turn around time. The underwriter protects the company against uninsurable ri…
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Makati City, National Capital District, Philippines · Hybrid
Senior$3.6B raised
New Business and Underwriting assesses all the risks the applicants for insurance represent. The impact of the whole risk on mortality and morbidity should be properly assessed. These risks include medical impairments, f…
Makati City, National Capital District, Philippines · On-site
Entry level$1.3B raised
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The co…
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Program Portfolio Manager - Inclusive and Gender Transformative Health
Makati City, National Capital District, Philippines · Hybrid
Senior$690K raised
The Organisation Plan International Pilipinas is a girl-centered community-focused non-government organization, serving the Philippines for the last 64 years. We are a newly locally registered Foundation, connected to 80…
Skills: Program Design, Portfolio Management, Budgeting, Strategic Leadership, Resource Mobilization
Senior Manager, Corporate Health and Business Innovation
Makati City, National Capital District, Philippines · On-site
Senior
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The co…
Makati City, National Capital District, Philippines · On-site
Mid level
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The co…
Skills: Site Selection, Regulatory Compliance, Market Analysis, Feasibility Analysis, Documentation
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Full-time
Posted 13d ago
Apply by Sep 30
~40 hrs/week
Responsibilities
The Retail Sales Manager will lead the new business and renewal revenue streams, overseeing sales processes, daily operations, and team performance. The role involves developing strategies for customer acquisition and persistency while ensuring compliance with regulatory and internal standards.
Requirements
The candidate should be an assertive and energetic leader capable of managing high-performance teams and complex sales funnels. Strong experience in strategic planning, CRM utilization, and cross-functional collaboration is required to drive revenue growth and operational excellence.
Full job description
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.
MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.
MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:
The Retail Sales Manager will lead MediCard’s two RETAIL revenue streams — New Business and Renewal Business — using inbound sales model via CRM Tool (Genesys). The role will oversee the entire RETAIL Teams sales process and daily operations. The role is also expected to contribute in creating and implementing strategies, process improvements, governance and as a deputy of the Retail Head (ManCom)New Business (Inbound Acquisition & Conversion) Achievement of sales targets – revenue, call count and talk counts Own the lead-to-onboarding funnel across all inbound channels – online applications, soc-med leads, referrals, ecommerce, digital partners (eg Lazada, Shopee, Maria Health) Contribute and implement strategies for customer acquisition and process improvement – both within the team and cross functional departments Renewal (Persistency) Own the renewal cycle end to end — from renewal-list preparation (with URG, BCD and DSA loss-ratio inputs) through premium discussion, adjustment, collection, and re-activation. Drive renewal and persistency rates; reduce lapsation; lead premium-increase conversations and manage upgrade/downgrade and dependent-changes Protect and grow in-force premium and defend yield on renewal. Contribute and implement strategies for persistency and process improvement – both within the team and cross functional departments Team Leadership & Capability Building Lead, coach and develop the New Business and Renewal teams; Set standards, scorecards and operating cadences; run effective one-on-ones and pipeline/renewal reviews. Build a high-trust, high-performance culture and actively manage engagement and retention. Strategic & Commercial Contribution Translate the retail strategy into operating plans and deputize for the Head of Retail in reviews, governance, and cross-functional meetings Enterprise thinking — connecting retail performance to divisional and AIA objectives. Contribute front-line intelligence to products and marketing teams Governance, Reporting & Compliance Own accurate, on-time reporting dashboards – revenue, close rate, call rate, renewal, TATs Ensure adherence to Insurance Commission, DOH and PhilHealth requirements and to internal underwriting and risk controls. Maintain audit-ready process discipline across the retail value chain.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$345 billion as of 31 December 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 44 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
Offices: AIA Central, 1 Connaught Road, Central, Hong Kong N/A, HK
life insuranceretirement planningaccident and health insuranceand wealth management solutionsWealth ManagementInsuranceFinancial ServicesHealth Insurance