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Hours of Work : Days Of Week : Work Shift : 8X5 Day (United States of America) Job Description : Your Job: The Referral Specialist will provide support to all Methodist Medical Group clinics, referral department manageme…
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Dallas, Texas, United States · On-site
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CHILDREN'S HEALTH SYSTEM OF TEXASDallas, Texas, United States · On-site
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CHILDREN'S HEALTH SYSTEM OF TEXASDallas, Texas, United States · On-site
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CHILDREN'S HEALTH SYSTEM OF TEXASDallas, Texas, United States · On-site
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CHILDREN'S HEALTH SYSTEM OF TEXASDallas, Texas, United States · Remote Solely
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CHILDREN'S HEALTH SYSTEM OF TEXASDallas, Texas, United States · On-site
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Dallas, Texas, United States · On-site
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Dallas, Texas, United States · On-site
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Dallas, Texas, United States · On-site
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MELINIODallas, Texas, United States · On-site
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Dallas, Texas, United States · Hybrid
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Dallas, Texas, United States · On-site
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Dallas, Texas, United States • On-site
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The Referral Coordinator manages the end-to-end referral process, including scheduling, documentation, and coordination between clinics and specialists. They also serve as a primary point of contact for patient inquiries and ensure all referrals are processed within established department timeframes.
Candidates must have a high school diploma or GED and a current National Medical Assistant registration or equivalent clinical credential. At least 5 years of professional medical practice experience is preferred, along with strong EMR and Microsoft Office skills.
Your Job:
The Referral Specialist will provide support to all Methodist Medical Group clinics, referral department management, staff and ongoing referral network development strategies. Referral Coordinator will serve as a reserve point of contact into the Methodist Medical Group clinics as it relates to incoming calls, appointment scheduling, and follow up calls related to coordination of care. Referral Coordinator will also serve as a liaison between the referral departments, Methodist Medical Group clinical practices and associated medical neighborhood.
Your Job Requirements:
EDUCATION
High School Graduation or GED required; college degree a plus. Diploma from an accredited medical assist program or equivalent clinical program required. Position requires an individual with diverse skills. Individual must be able to work on discrete tasks in a high volume, high-pressured environment. Good judgment and professional demeanor is a must.
CERTIFICATION/LICENSE
Current National Medical Assistant Registration/Certification credential or equivalent clinical credential required.
EXPERIENCE AND SKILLS
5+ years of professional medical knowledge in a practice setting is preferred. Front and back office experience a plus.
-Marketing experience a plus.
-Strong EMR/HER and Microsoft office experience
-Bilingual a plus.
Your Job Responsibilities:
DUTIES AND RESPONSIBILITIES (LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.)
• Offers exceptional customer service while performing tasks professionally and with a positive attitude. Has the ability to handle multiple tasks. Must be able to research required information using available resources. Capable of handling and resolving customer issues. Must be able to identify and escalate priority tasks per department workflows.
• Advise management of potential problems or concerns in the department. Reviews requests from internal and external clients regarding referral issues, scheduling, messaging and tasking as directed in an effort to ensure accurate information is being obtained and documented within the department guidelines. Provides assistance in problem solving and issue resolution via email, phone calls etc.
• Assist in maintaining accurate department training tools, keeping up with day to day guidelines, protocols, and reference documents including distribution of all updated resources.
• Demonstrates the ability to complete Non-Urgent referrals process. This includes but is not limited to an expert knowledge of the workflow processes required to complete Non-Urgent referrals within expected timeframe.
• Demonstrates the ability to complete 3-Day Urgent referrals process. This includes but is not limited to an expert knowledge of the workflow processes required to complete 3-Day Urgent referrals within expected timeframe.
• Demonstrates the ability to complete STAT referrals process. This includes but is not limited to an expert knowledge of the workflow processes required to complete STAT referrals within expected timeframe.
• Demonstrates the ability to complete Diagnostic referrals process. This includes but is not limited to a good working knowledge of the workflow processes required to complete Diagnostic referrals within expected timeframe.
• Demonstrates exceptional integrity, knowledge, and project management skills required to complete special department projects assigned by management. Ability to self-manage without direct supervision.
• Ensures all requested patient referrals are completed within the established department time-frame criteria. Interacts with office management, specialist staff, and insurance companies in order to accurately and efficiently process physician referral requests in an effort to provide high quality patient care.
• Coordinates the efforts of the referral management department, verifies patients have scheduled appointments with the specialty providers, and provides patient addresses, phone numbers, and authorization referral forms to specialists as necessary.
• Demonstrates ability to organize, analyze and report organizational referral management statistics on a regular basis. Furthermore, leverages prepared reports to enhance referral network development strategies through routinely scheduled meeting with Methodist Medical Group clinical practices and associated medical neighborhood.
• Faxes (eFax) completed specialist referral form, lab results, patient demographics, test data and primary care notes to other physicians and patient service consultants as necessary and directed. Documents all encounters with patients and physicians within EHR system. Logs all referrals into EHR system and monitors status to ensure timely completion. Makes outbound calls as needed to complete assigned tasks related to referrals.
• Serves as reserve point of contact into the Methodist Family Health Centers and Methodist Medical Groups as it relates to incoming calls, appointment scheduling, and follow up calls related to coordination of care. Maintains strictest confidentiality while attempting to provide first call resolution. Screens calls, takes messages when applicable, and conveys information to appropriate parties in accordance with department workflows.
• Complies with all administrative workflows of the referral department. Maintains and follows all policies and procedures of organization and those specific to Methodist Medical Group.
• Communicates to management any issues or delays that may directly impact patients quality of care and customer service.
• Willingly participates in continuing education and other applicable activities to maintain professional competence.
• Works collaboratively with other members of the department to cultivate a team approach focused at achieving the highest quality of patient care and staff cooperation.
• Performs other tasks as assigned by management.
• Flexible work schedule may be available per business needs.
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:
Newsweek’s America’s Most Admired Workplaces 2026
Glassdoor’s Best-Led Companies 2025
Fortune’s Best Workplaces in Health Care 2025
Great Place to Work Certified 2026-2026
Glassdoor’s Best Places to Work 2025
TIME’s Best Companies for Future Leaders 2025
Military Friendly – Gold Employer 2025
Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025
Becker’s Healthcare Top Places to Work in Healthcare 2025
Newsweek’s Greatest Workplaces 2025
Trust. Methodist.
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 13 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: • TIME magazine Best Companies for Future Leaders, 2026 • Great Place To Work-Certified™, 2026 • Glassdoor Best Places to Work, 2026 • Military Friendly®: Employer – Gold, 2026 • Military Spouse Friendly®: Employer – Designated, 2026 • 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2026 • America's Most Admired Workplaces by Newsweek and Plant-A Insights Group, 2026 • America’s Greatest Workplaces by Newsweek and Plant-A Insights Group, 2025 • Fortune's Best Workplaces in Health Care, 2025
Offices: 1441 N. Beckley Avenue, Dallas, TX 75203, US · 3500 W. Wheatland Road, Dallas, TX 75237, US · 2700 E. Broad Street, Mansfield, TX 76063, US · 2831 E. President George Bush Highway, Richardson, TX 75082, US · 401 W. Campbell Road, Richardson, TX 75080, US
There are currently 3,631 open healthcare positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include University of Texas Southwestern Medical Center, Methodist Health System, CHILDREN'S HEALTH SYSTEM OF TEXAS, CVS Health, Baylor Scott & White Health, among others. Browse the listings above to see every active employer.
Yes — 494 of the 3631 open healthcare positions offer remote or hybrid work (272 remote, 222 hybrid).
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