Florida, United States · Remote Solely
$65k–$82k/yr
Job Summary At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatmen…
Skills: Workforce Optimization, Staffing, Scheduling, Operational Reporting, Data Analysis
Colorado Springs, Colorado, United States · Remote Solely
$64k–$96k/yr
Job Summary At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatmen…
Skills: Pharmacy Operations Management, Team Leadership, Regulatory Compliance, Patient Experience Optimization, Performance Metrics Management
Winnipeg, Manitoba, Canada · Remote OK
$104k–$130k/yr
Job Summary At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatmen…
Skills: Multi-state Payroll Tax Expertise, Payroll System Administration, SOX Controls, Audit Readiness, Year-end Reconciliation
San Jose, California, United States · On-site
$19/hr–$24/hr
Job Summary Job Description Summary As a Fulfillment Coordinator, you will help process and pack orders, restock packing materials, interact with carriers, sort packages and support pharmacy staff in their daily activiti…
Skills: Order Processing, Packaging, Inventory Management, Carrier Coordination, MS Excel
Dallas, Texas, United States · On-site
$17/hr–$22/hr
Job Summary About Fuze Health At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources a…
Skills: Order Processing, Packaging, Inventory Management, Communication Skills, Prioritization
Hinsdale, Massachusetts, United States · Remote OK
$100k–$130k/yr
Job Summary About Fuze Health At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources a…
Skills: Financial Modeling, Corporate Finance, Budgeting, Forecasting, Variance Analysis
Colorado, United States · Remote Solely
$114k–$171k/yr
Job Summary Job Description Summary About Fuze Health At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, esse…
Skills: Patient Consultation, Clinical Assessment, Prescription Dispensing, Therapeutic Recommendations, Pharmacy Billing
Carapichaima, Couva-Tabaquite-Talparo, Trinidad and Tobago · Remote Solely
$21/hr–$22/hr
Job Summary At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatmen…
Skills: Inbound Call Handling, Outbound Call Handling, Customer Support, Salesforce, Google Tools
Dallas, Texas, United States · On-site
Job Summary About Fuze Health At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources a…
Skills: Order Processing, Packaging, Inventory Management, Cold Chain Logistics, Carrier Coordination
Dallas, Texas, United States · On-site
$17/hr–$22/hr
Job Summary About Fuze Health At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources a…
Skills: Order Processing, Packaging, Inventory Management, Cold Chain Logistics, Carrier Coordination
Los Angeles, California, United States · On-site
$22/hr–$28/hr
Job Summary About the Role: As a Pharmacy Technician II, you will assist pharmacists at a fulfillment site in preparing and dispensing medications, managing inventory, and providing exceptional customer service. You will…
Skills: Prescription Fulfillment, Quality Control, Inventory Management, Customer Service, Medication Dispensing
Texas, United States · Remote OK
$122k–$158k/yr
Job Summary Job Description Summary At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resou…
Skills: Pharmacy Operations Management, Regulatory Compliance, Clinical Judgment, Patient Safety, Team Leadership
Hayward, California, United States · On-site
$25/hr–$27/hr
Job Summary At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatmen…
Skills: Prescription Fulfillment, Inventory Management, Patient Chart Management, Regulatory Compliance, Medication Packing
Colorado, United States · Remote OK
$128k–$160k/yr
Job Summary About Fuze Health At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources a…
Skills: Program Management, Pharmacy Operations, Team Leadership, Regulatory Compliance, Quality Assurance
Monrovia, California, United States · On-site
Job Summary At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatmen…
Skills: Specimen Management, Pre-analytical Processing, Analytical Processing, Inventory Control, Laboratory Maintenance
Seattle, Washington, United States · On-site
Job Summary About the Role: As a Pharmacy Technician II, you will assist pharmacists at a fulfillment site in preparing and dispensing medications, managing inventory, and providing exceptional customer service. You will…
Skills: Prescription Fulfillment, Quality Control, Inventory Management, Customer Service, Medication Dispensing
Great Sankey, England, United Kingdom · Remote OK
$153k–$192k/yr
Job Summary At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatmen…
Skills: Pharmacy Operations Management, Clinical Operations, KPI Management, Resource Allocation, Cross-functional Leadership
Seattle, Washington, United States · On-site
$19/hr–$24/hr
Job Summary About the Role: As a Pharmacy Assistant, you will help process and pack orders, restock packing materials, interact with carriers, sort packages and support pharmacy staff in their daily activities. We want a…
Skills: Prescription Packaging, Inventory Management, Communication Skills, Detail Oriented, Multitasking
New York, United States · On-site
Job Summary About the Role: As a Pharmacy Technician II, you will assist pharmacists at a fulfillment site in preparing and dispensing medications, managing inventory, and providing exceptional customer service. You will…
Skills: Prescription Fulfillment, Quality Control, Inventory Management, Customer Service, Medication Dispensing
Great Sankey, England, United Kingdom · Remote OK
$240k–$300k/yr
Job Summary At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatmen…
Skills: Operations Strategy, Change Management, Process Engineering, Quality Management Systems, Operational Scaling
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Workforce Coordinator manages daily staffing, scheduling, and operational reporting to ensure workforce optimization across various sites. They are responsible for real-time queue monitoring, identifying efficiency opportunities through data, and assisting with forecasting and new hire scheduling.
Candidates must have a university degree or relevant experience and proficiency in WFM tools like Verint and Amazon Connect. Strong skills in Excel, including pivot tables and formulas, and the ability to work independently in a virtual environment are required.
Key Responsibilities
Prepare daily/weekly operational reports
Continuously reassess results to ensure metrics are achieved
Ensure optimization of the workforce on an hourly, daily, weekly and monthly basis
across different lines and sites
Resolve real time issues and contribute to ongoing solutions through interaction with
operations and IT
Proactively identify opportunities to drive efficiencies using data to validate work
Develop performance data reports that are end user friendly
Present findings to staff and ops leadership as needed (done on a weekly basis)
Conduct deep dive into historical interactions to find previously unknown drivers that
contribute to volume fluctuations
Maintain a deep understanding behind call/email drivers
Assist capacity manager with forecasting and scheduling
Meet company objectives by helping out with special projects or assignments as needed, such as:
Assist stakeholders with ad hoc report requests.
Create all new hire schedules and identify gaps and areas on the existing schedule that need coverage.
Update and maintain Verint Monet or any other WFM softwares that may be utilized by the company.
Real time monitoring of queues in order to reallocate resources and maintain service levels
Required Experience & Qualifications
Minimum Qualifications:
University degree or relevant work experience
Proven ability to successfully work in a rapid growth virtual environment that presents significant changes
Excellent collaboration skills and ability to work with all levels of staff
Ability to prioritize and meet timelines
Excellent verbal and written communication skills
Ability to work with minimal guidance, finding joy in creating solutions to difficult problems
Experience with tools such as Verint, Amazon Connect and Aqueon
Proficiency with technology including Google Sheets, Excel, Pivot table creation and manipulation, creating formulas, etc.
Experience in a scheduling environment a plus
Additional Physical Job Requirements
Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 20 pounds. The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions.
Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Fuze Health’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship.
Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Fuze Health’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship.
Salary and Benefits
Salary Range: $65,200.00 - $81,500.00
Commission Eligible: No
Travel: No
Location Requirement:
Fuze Health is limited to individuals residing in the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington (WA), Wisconsin
Employment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S. Alto Pharmacy, Fuze Health, LetsGetChecked, and Fuze Care Services can not take over, transfer, or sponsor any visa type at this time.
Benefits - Fuze Health
Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, accidental death and dismemberment (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees) , and eight weeks of paid parental leave for eligible employees, additional paid weeks for the birthing parent, 4 weeks paid caregiver leave, and a Lifestyle Spending Account allowance each month.
More Benefits Information Here: Fuze Health Benefits Site
The application deadline is 20th August 2026. This application deadline may be extended based on business needs.
#LI-Remote
Equal Opportunity Employer
Fuze Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, please contact us at talent@fuzehealth.com.
Fuze Health considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws. We are an E-Verify participating company.
Use of Automated Decision Tools
Fuze Health recruiters and hiring managers may use automated decision tools to help identify candidates who match the stated job requirements, and to what extent. These tools are designed to help ensure fairness in all aspects of the hiring process by providing recruiters and hiring managers with data-backed insights based on information provided in your resume, including work experience, education, and other skills. Fuze Health does not use automated decision tools to make hiring decisions; hiring decisions always involve human review and input. If you have any questions or would like to request an alternative process, please contact us at talent@fuzehealth.com.
Privacy Notice
To learn about Fuze Health’s privacy practices, including compliance with applicable privacy laws, please read our Privacy Notice for Job Applicants.
Igniting what's possible
Fuze Health’s foundation is a combination of proven, technology-powered innovators – Truepill, LetsGetChecked and Alto Pharmacy. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future. We put patients first in everything we do, empowering millions to digitally connect with care providers, essential health resources and needed treatments. We are dedicated to enabling healthcare partners – care providers, employers, health plans and life sciences companies – to evolve and modernize to meet their most pressing needs.
View all jobs at Fuze HealthIgniting what's possible
Fuze Health’s foundation is a combination of proven, technology-powered innovators – Truepill, LetsGetChecked and Alto Pharmacy. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future. We put patients first in everything we do, empowering millions to digitally connect with care providers, essential health resources and needed treatments. We are dedicated to enabling healthcare partners – care providers, employers, health plans and life sciences companies – to evolve and modernize to meet their most pressing needs.
View all jobs at Fuze Health