Surgery Services Representative 2 - Full Time Bascom Palmer Eye Institute, Naples, FL
Coral Gables, Florida, United States · On-site
Mid level
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Surgery scheduling, Medical records reconciliation, Insurance verification, Credentialing, Billing support
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Skills: Patient-Family Centered Care, Nursing Care Documentation, Medication Administration, Patient Assessment, Discharge Planning
Postdoctoral Associate - Cancer, Lifestyle Medicine & Data Analytics
Coral Gables, Florida, United States · On-site
Mid level
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Research, Data Analysis, Scientific Writing, Mentoring, Problem Solving
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Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient Registration, Customer Service, Data Entry, Medical Terminology, Insurance Verification
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Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Associate Professor of Clinical - Surgery, Cardiac/Robotic
Coral Gables, Florida, United States · On-site
Senior
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Skills: Robotic cardiac surgery, Minimally invasive cardiac surgery, Strategic leadership, Program development, Clinical research
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Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Research Management, Academic Writing, Public Speaking, Collaboration, Teaching
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Bacteriology, Immunology, Virology, Translational Research, Cancer Immunology
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Molecular Biology, Epigenetics, PCR, Gel Electrophoresis, Western Blotting
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Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Ophthalmology, AI Research, Clinical Translational Research, Medical Education, Mentorship
Registered Nurse - Pediatric Oncology Specialty, Per diem
Coral Gables, Florida, United States · On-site
Mid level
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient care, Nursing, Pediatric oncology, Medication administration, Patient assessment
Assistant Professor of Clinical - Diagnostic Radiology, Pediatrics
Coral Gables, Florida, United States · On-site
Mid level
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Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Participant Recruitment, Data Collection, Biospecimen Collection, Phlebotomy, Bilingual Communication
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Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
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Other, Full-time
high school
Medical, Dental, Tuition remission
Posted 21d ago
~40 hrs/week
Responsibilities
The Surgery Services Representative 2 oversees scheduling, reconciliation, and credentialing functions to ensure efficient surgical operations. They also act as a knowledge resource for junior staff and resolve complex patient grievances.
Requirements
Candidates must have a high school diploma or equivalent and a minimum of 3 years of relevant experience. Strong communication, technical proficiency, and the ability to work collaboratively are required.
Full job description
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Surgery Services Representative 2 in Naples, Florida.
The Surgery Services Representative 2 oversees and serves as source of knowledge for junior representatives with the goal of ensuring an excellent healthcare experience for patients. Additionally, the incumbent supervises scheduling, reconciliation, and credentialing functions of the department to ensure compliance with guidelines.
Core Job Functions:
Acquires operating room schedules and reconciles surgical and anesthesia records.
Verifies insurance information and takes appropriate steps to obtain any missing information.
Works directly with billing staff and physicians to ensure medical records are complete and in compliance with regulations.
Maintains an organized record of charges by batching patient records by date of service.
Responds to and resolves complex costumer grievances.
Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS Education: High School Diploma or equivalent/relevant experience, certification or license
Certification and Licensing: Refer to department description for applicable certification requirements
Experience: Minimum 3 years of relevant experience required
Knowledge, Skills and Abilities:
Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
Teamwork: Ability to work collaboratively with others and contribute to a team environment.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff
Related keywords
Surgery ServicesOperating RoomAnesthesia RecordsInsurance VerificationMedical BillingCredentialingPatient ExperienceHealthcare AdministrationComplianceBascom Palmer Eye InstituteUniversity of MiamiUHealthSchedulingReconciliationCustomer Service
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