Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Customer Service, Problem Solving, Written Communication, Oral Communication, Confidentiality
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient Management, Administrative Support, Receptionist Skills, Data Entry, Insurance Verification
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Administrative Support, Patient Record Management, Telephone Etiquette, Inventory Management, Data Entry
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Program Coordination, 340B Program Management, Financial Monitoring, Budgetary Planning, Staff Supervision
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient Care, Vital Signs Collection, Personal Hygiene Assistance, Specimen Collection, Patient Documentation
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient Identification, Sterile Technique, Aseptic Technique, Radiation Protection, Patient Positioning
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient Assessment, Nursing Care Documentation, Medication Administration, Discharge Planning, Precepting
Coral Gables, Florida, United States · On-site
$57k–$74k/yr
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across …
Skills: Business Development, Market Analysis, Relationship Building, Sales Strategy, Healthcare Knowledge
Coral Gables, Florida, United States · Hybrid
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Clinical Research Auditing, Regulatory Compliance, CAPA Planning, Data Management, Microsoft Office
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Business Systems Analysis, Project Management, Process Improvement, Smartsheet, Data Analysis
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Program Coordination, Database Management, Microsoft Excel, Medical Research, Data Analysis
Coral Gables, Florida, United States · Hybrid
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Clinical Operations, Patient Management, Medical Records Management, Insurance Verification, Triage
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Diagnostic Assessments, Treatment Planning, Patient Counseling, Multidisciplinary Collaboration, Clinical Supervision
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Direct Patient Care, Vital Signs Collection, Patient Hygiene, Specimen Collection, Patient Ambulation
Coral Gables, Florida, United States · Remote OK
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Program Coordination, Data Analysis, Report Drafting, Scheduling, Marketing Implementation
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient Care, Personal Hygiene, Vital Signs, Specimen Collection, Confidentiality
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient Care, Vital Signs, EKG, Phlebotomy, Sterile Technique
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Yoga Therapy, Wellness Coaching, Patient Assessment, Group Exercise, Evidence-Based Interventions
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Learning Agility, Teamwork, Technical Proficiency, Communication Skills
Coral Gables, Florida, United States · Remote Solely
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Billing, Quality Control, Data Management, Claims Verification, Payment Reconciliation
Coral Gables, Florida, United States • On-site
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The role involves managing customer inquiries, complaints, and requests while guiding lower-level staff and handling complex problems. Additionally, the representative manages ancillary testing work-queues, processes clinician requests, and coordinates with external laboratories.
Candidates must have a high school diploma or equivalent and a minimum of 3 years of relevant experience. Proficiency in Microsoft Office and the ability to handle confidential information and flexible hours are required.
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The Department of Pathology has an exciting opportunity for a full-time Customer Service Representative 3 to work on-site in Miami.
The Customer Service Representative 3 (H) receives, reviews, and addresses a variety of inquiries, including complaints, requests for information and/or service, etc., and follows up on customer concerns via face-to-face, email, fax, telephone, and/or regular mail. This position also guides lower-level customer service staff and handles more complex or unusual problems.
Receives, addresses, and responds to general inquiries, requests for service/support, and/or complaints.
Researches all inquiries to address any issues or concerns.
Refers concerns to other service areas/departments for follow-up, as needed.
Resolves routine and basic problems and communicates solutions or requested information to the customer.
Verifies that appropriate changes/resolutions have been finalized.
Keeps record of customer interactions, recording details of inquiries, complaints, comments, and final resolution in applicable database.
Escalates and refers unresolved customer grievances to department leadership for further review, as necessary.
Reviews and processes confidential information with discretion.
Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
High School Diploma or equivalent
Minimum 3 year of relevant experience
Ability to communicate effectively in both oral and written form.
Ability to recognize, analyze and solve a variety of problems.
Ability to process and handle confidential information with discretion.
Ability to work evening, nights, and weekends as necessary.
Proficiency in computer software (i.e., Microsoft Office).
Review and manage ancillary testing work-queue.
Review and process manual ancillary testing requests.
Reviews all clinician requests to ensure necessary documentation has been received to proceed with the request for patient care.
Obtain and provide appropriate documentation for ancillary testing.
Initiate and oversee internal approval process for ancillary requests.
Create addenda for AP send outs, as required.
Forward/faxing testing requests to appropriate external lab, as needed (material not available in house).
Confer with customer service reps, regarding additional tissue required to complete testing.
Order testing on behalf of pathologists/clinicians, as needed.
Upload finalized reports into EMR & LIS for pathology send outs (AP).
Review, process, and obtain alternate specimens for testing, as needed.
Confer with external laboratory staff as required
Package and send out material per external institutions’ respective policies.
Confer with pathologist and/or sub-specialty coordinators regarding “second opinion” cases.
Obtain and submit results of second opinions to pathologists for their review.
Review and process patient requests for pathology slides or transfer of care.
Assist in locating slides for pathologists (as needed) for patient care. Request creation of patient encounters.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Offices: 5915 PONCE DE LEON BLVD, Coral Gables, Florida 33146, us
View all jobs at University of Miami Health System-UhealthThere are currently 1,428 open healthcare positions in Coral Gables, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include University of Miami Health System-Uhealth, Baptist Health, University of Miami Health System, Coral Gables Hospital, GastroMed, LLC, among others. Browse the listings above to see every active employer.
Yes — 89 of the 1428 open healthcare positions offer remote or hybrid work (26 remote, 63 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
