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Full-time
high school
Posted 8d ago
Apply by Sep 4
~39 hrs/week
Responsibilities
The supervisor is responsible for overseeing the daily operations of clinic administrative staff, including training, staffing coordination, and ensuring adherence to department policies. They also manage patient inquiries, billing processes, and maintain quality assurance statistics to ensure efficient clinic flow.
Requirements
Candidates must have a high school diploma or equivalent and 3-5 years of administrative experience, preferably in a healthcare setting. Proficiency in insurance verification, cash handling, and medical terminology is highly desired.
Full job description
Overview
In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for supervising the day-to-day activities of the clinic administrative staff.Work Schedule:Friday to Sunday from 7AM - 8PM
Responsibilities
DUTIES AND RESPONSIBILITIES:
Supervise and train a staff of Medical Admitting Clerks (MAC) at assigned clinic.
Coordinate staffing levels to ensure proper patient flow.
Oversee the daily activities of the registration area to ensure department standards are met.
Ensure all personnel department policies and procedures are followed.
Develop, recommend, and implement changes to administrative processes and procedures as needed.
Respond to patient inquiries, complaints and requests for assistance as needed.
Secure all signatures necessary for treatments, release of medical information, and assignment of insurance benefits and payment of services from legally responsible patients.
Ensure timely processing of billing, co-pays, and deposits.
Maintain QA statistics (including patient wait times, etc.) and report results to management.
Manage the purchasing of business and medical supplies according to budget and department needs.
Work closely and professionally with nursing and ancillary departments in effort to maintain a teamwork approach.
Excel in all functions performed by a MAC.
Relieve staff members during employee sick/vacation time as needed.
Perform other duties as assigned.
KNOWLEDGE/SKILLS/ABILITIES:
Ensure that all patient issues are resolved in a timely and professional manner.
Maintain confidentiality of all information related to patients and adhere to all HIPAA guidelines and regulations.
Complete updates on safety through the organization’s computerized education system on an annual basis.
Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and CommUnityCare Standard Operating Procedures and CommUnityCare Policies and Procedures.
Develop and maintain favorable internal relationships, partnerships with co-workers, including clinical managers, clinical support staff, providers and business office staff.
Interact respectfully and collaboratively with patients and their families, striving to develop favorable relationships with families.
Collaborate with all members of the care team in providing patient-centered care.
Ensure all actions, job performance, personal conduct and communications represent CommUnityCare in a highly professional manner at all times.
Uphold and ensure compliance and attention to all company policies and procedures as well as the overall mission and values of the organization.
PEOPLE MANAGEMENT/DEPARTMENT MANAGEMENT/BUSINESS UNIT MANAGEMENT:
High level of skill at building relationships and providing excellent customer service.
High level of problem solving skill to better serve patients and staff.
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to implement and evaluate administrative processes.
Ability to supervise a staff.
Qualifications
MINIMUM EDUCATION:
Graduate from high school or equivalent.
MINIMUM EXPERIENCE:• 3-5 years of office or administrative experience. Any combination of related education and experience may be substituted.• Experience in a healthcare setting preferred.• Demonstrated knowledge of insurance verification procedures and medical terminology preferred.• Demonstrated knowledge of cash handling procedures.• Demonstrated success in directing staff in order to achieve a common goal.• Demonstrated experience and familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.).
Strengthening the health and well-being of the communities we serve.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1971
Headquarters
Austin, TX
LinkedIn followers
5,907
CommUnityCare Health Centers is a not-for-profit 501(c) (3) corporation providing primary care health services to the medically underserved. For over 30 years, we served as the Community Health Centers, operating as a department of the City of Austin. In March 2009, we became CommUnityCare, operating independently from the City. CommUnityCare is proud of its past history of service to the community and looks forward to continuing to provide great care. Our vision as CommUnityCare is to increase access to care and to expand our range of services.
CommUnityCare operates 25+ health center locations in Travis County and central Texas. We offer comprehensive primary care services for the entire family including: family medicine, internal medicine, pediatrics, women's health services, behavioral health services, nutrition education, pregnancy and parenting centering programs, specialty services such as cardiology, dermatology, pulmonology and dental care.
Offices: 2115 Kramer Lane, Ste 100, Austin, TX 78758, US
How many Healthcare jobs are open in Austin, TX right now?
There are currently 3,414 open healthcare positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Austin, TX?
Companies currently hiring include Ascension, Texas Department of State Health Services, Legion Health, Aiken Regional Medical Centers, UT Health Austin, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Austin, TX?
Yes — 697 of the 3414 open healthcare positions offer remote or hybrid work (306 remote, 391 hybrid).
How do I apply for Healthcare jobs in Austin, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.