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Other
high school, professional certificate
Posted 27d ago
Apply by Jul 14
~40 hrs/week
Responsibilities
The EMS Emergency Call Taker receives and triages emergency and non-emergency calls to coordinate the deployment of appropriate resources. They provide critical pre-arrival and post-dispatch instructions while monitoring communications to ensure responder safety.
Requirements
Candidates must have a high school diploma or GED and hold NJ Basic Telecommunicator and EMD certifications. Proficiency in the Medical Priority Dispatch System and BLS for Healthcare Providers is required or must be obtained shortly after hire.
Full job description
Overview
About the Role
The EMS Emergency Call Taker is responsible for receiving and triaging emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System. This role involves collecting critical information, delivering pre-arrival and post-dispatch instructions, and coordinating the deployment of appropriate resources. The Call Taker monitors all communications to ensure efficiency and the safety of field units, operating under the guidance of an EMS Communications Supervisor. This position works primarily in the communications center, but may assist in the field as needed, completing all required documentation and contributing to the smooth operation of EMS services while professionally representing University Hospital and its EMS team.
Responsibilities
What You’ll Do
Answers and triages emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System
Gathers and processes essential caller information quickly and accurately
Provides pre-arrival and post-dispatch instructions to callers as needed
Dispatches and coordinates the response of appropriate EMS resources
Monitors radio and phone communications to ensure operational efficiency and responder safety
Operates under the supervision of an EMS Communications Supervisor
Primarily functions within the EMS communications center, with the ability to assist in the field as required
Qualifications
What You’ll Bring
Required:
High school diploma or GED required
One (1) year of emergency services experience preferred
One (1) year of public safety dispatching experience preferred
Fire Dispatch certification preferred
Must pass a medical evaluation and respirator fit test, and be able to wear an N95 mask in compliance with PEOSHA standards
Bilingual English/Spanish skills preferred
Required Credentials (must be current and in good standing):
NJ Basic Telecommunicator Certification
NJ Emergency Medical Dispatcher (EMD) Certification
Medical Priority Dispatch System (MPDS) Certification (must be obtained within 1 year of hire)
American Heart Association (AHA) BLS for the Healthcare Provider
Incident Command System (ICS) Level 100 Certification
National Incident Management System (NIMS) Awareness Certification
Compensation (NJ Job Transparency Law)
The expected salary range for this position is $22.36 per hour, in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.
About Us
University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.
Apply Today
We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you
Related keywords
Medical Priority Dispatch SystemFire Service Communications SystemNJ Basic Telecommunicator CertificationNJ Emergency Medical Dispatcher CertificationMPDS CertificationAHA BLSIncident Command SystemNIMS AwarenessEmergency Medical ServicesPublic Safety DispatchingTriageLevel 1 Trauma CenterN95 MaskPEOSHA Standards
As Northern NJ's only Level 1 Trauma Center, we don’t just practice medicine, we lead it
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2013
Headquarters
Newark, NJ
LinkedIn followers
13,972
Total funding
$400K
University Hospital is an independent medical center with more than 500 licensed beds, an active medical staff of more than 600, and over 3,000 employees. Located on a sixty-three acre campus, University Hospital is a regional resource for advanced care in a wide range of medical specialties.
University Hospital is the only hospital in New Jersey to be awarded Gold Plus recognition by the American Heart Association and the American Stroke Association for Heart Failure and Stroke. Designated as a Level 1 Trauma Center, the Hospital maintains 24-hour in-house coverage by general surgeons, and prompt availability of care in specialties such as orthopedic surgery, neurosurgery, internal medicine, plastic surgery, and pediatrics.
As part of our mission to serve the residents of Newark and surrounding communities, University Hospital is also proud to be the principal teaching hospital of New Jersey Medical School, Rutgers School of Dental Medicine, the School of Health Related Professions, and the Rutgers School of Nursing.
Based on 3813 listings with disclosed salaries, most healthcare jobs in New Jersey pay between $70k–$210k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in New Jersey right now?
There are currently 16,432 open healthcare positions in New Jersey listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in New Jersey?
Companies currently hiring include Hackensack Meridian Health, CVS Health, Atlantic Health, Cooper University Health Care, BAYADA Home Health Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in New Jersey?
Yes — 2066 of the 16432 open healthcare positions offer remote or hybrid work (572 remote, 1494 hybrid).
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