Patient Services Representative (Medical Receptionist) - Covington West
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Patient Services Representative (Medical Receptionist) - Covington West
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Full-time
high school, professional certificate
Medical, Dental, Vision, Prescription, Pet Insurance, Paid Time Off
Posted 9d ago
~36 hrs/week
Responsibilities
The Patient Service Representative manages front-office operations, including greeting patients, verifying insurance, and collecting payments. They also ensure compliance with healthcare regulations and provide administrative support to clinic staff.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of experience in a medical or healthcare setting. Proficiency in EMR software, specifically Epic, is preferred along with strong communication and multitasking skills.
Full job description
Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose
Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.
As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.
Why You'll Love Working Here:
LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!
Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
Paid Time Off & Holidays: Recharge and take care of yourself
401K with Company Match: Plan for your future
Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
Professional Growth: Leadership opportunities & professional development
Key Responsibilities:
Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.
Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines and patient result trackers.
Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.
Perform other duties as assigned.
Required Qualifications:
Education: High school diploma or equivalent; Medical Administrative Assistant certificate a plus
Experience: 1+ year of experience in a medical office or healthcare setting preferred
Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
Team Player: A proactive, friendly, and patient-focused approach to service
At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
Related keywords
Patient ServicesMedical ReceptionistUrgent CareFront-office OperationsInsurance VerificationElectronic Medical RecordsEpicHIPAAOSHABillingPatient CareAdministrative AssistantHealthcareClinic WorkflowCustomer Service
Redefining the urgent care experience with our unique approach to patient-focused service and high-quality care.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Headquarters
Atlanta
LinkedIn followers
1,777
Piedmont Urgent Care by WellStreet is here to set the standard for patient service excellence in urgent care, becoming the provider and employer of choice in the communities we serve.
Offices: Atlanta, US
Health DiagnosticsHealth CareHome Health CarePrimary and Urgent Care
Based on 1564 listings with disclosed salaries, most healthcare jobs in Georgia pay between $73k–$164k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Georgia right now?
There are currently 17,141 open healthcare positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Georgia?
Companies currently hiring include PruittHealth, Northside Hospital, Piedmont HealthCare, Emory Healthcare, Wellstar Health System, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Georgia?
Yes — 1472 of the 17141 open healthcare positions offer remote or hybrid work (561 remote, 911 hybrid).
How do I apply for Healthcare jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.